KEYSTREAM GROUP LIMITED
Education Technology
Keystream's Education Technology as a service provides cloud, technology, and transformation services to the Higher and Further Education sectors. Our services cover specialist support in HE-specific systems and projects such as Student Records Systems (Tribal SITS, Ellucian Banner), Virtual Learning Environments/Learning Management Systems (Canvas, Moodle, Blackboard), and student lifecycle transformations.
Features
- Specialist support to the Higher and Further Education sectors
- Student records systems implementations, upgrades (Tribal SITS, Ellucian Banner)
- BAU and project support for VLE/LMS systems (Moodle, Canvas, Blackboard)
- Expertise across student lifecycle systems, learning platforms, digital engagement tools
- Network of consultants with prior Education sector experience
- End-to-end project management, business analysis, and delivery assurance
- Technical consultancy covering data integrations, migration, and automation between systems
- Seamless delivery, support, and enhancement of cloud education software systems
- Tailored Delivery Models: Time Materials, Work Packages/SOW, Managed Services
- Personalised account management to streamline communication and deliver consistent outcomes
Benefits
- Cost Efficiency: Reduce costs of maintaining an in-house team
- Scalability: Scale resources up or down according to project demands.
- Access to experienced Education Techology professionals and best practices.
- Flexibility: Adapt to changing project requirements and business needs
- Quality Assurance: Improve project outcomes through standardised quality assurance.
- Implement robust governance structures to oversee portfolio management effectively.
- Resource Allocation: Easily manage resources and optimising utilisation.
- Reporting: Generate comprehensive reports on project metrics.
- Risk Management: Identify, assess, and mitigate project risks effectively.
- Compliance: Adhere to regulatory requirements with built-in compliance features.
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
9 4 3 1 3 8 6 9 7 7 8 4 4 4 7
Contact
KEYSTREAM GROUP LIMITED
Johnny Stein
Telephone: 0207 256 6111
Email: tenders@key-stream.com
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
- 3 hour response time. 1 hour for critical issues.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- Support is provided across the scope of the service. An Account Manager is provided, and account management is conducted at regular intervals at both a technical and organisational level. All support costs are incorporated into the service.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £500.00 | |
| Associate business architect | £600.00 | |
| Business architect | £800.00 | |
| Lead business architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £800.00 | |
| Senior data architect | £1,000.00 | |
| Chief data architect | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £700.00 | |
| Senior enterprise architect | £800.00 | |
| Lead enterprise architect | £1,000.00 | |
| Principal enterprise architect | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £600.00 | |
| Network architect | £800.00 | |
| Lead network architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £800.00 | |
| Lead security architect | £1,000.00 | |
| Principal security architect | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £700.00 | |
| Solution architect | £800.00 | |
| Senior solution architect | £900.00 | |
| Lead solution architect | £1,000.00 | |
| Principal solution architect | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £600.00 | |
| Technical architect | £800.00 | |
| Senior technical architect | £900.00 | |
| Lead technical architect | £1,000.00 | |
| Principal technical architect | £1,100.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,450.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £900.00 | |
| Principal cyber security audit and assurance | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £500.00 | |
| Lead cyber security governance and risk manager | £700.00 | |
| Principal cyber security governance and risk manager | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £500.00 | |
| Lead cyber security monitoring | £700.00 | |
| Principal cyber security monitoring | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £500.00 | |
| Lead cyber security incident response | £700.00 | |
| Principal cyber security incident response | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £500.00 | |
| Lead cyber security vulnerability management | £700.00 | |
| Principal cyber security vulnerability management | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £500.00 | |
| Lead cyber security digital forensics | £700.00 | |
| Principal cyber security digital forensics | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £500.00 | |
| Lead cyber security penetration testing | £700.00 | |
| Principal cyber security testing | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £500.00 | |
| Lead cyber security secure systems architecture and design | £700.00 | |
| Principal cyber security secure systems architecture and design | £900.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £450.00 | |
| Analytics engineer | £600.00 | |
| Senior analytics engineer | £700.00 | |
| Lead analytics engineer | £800.00 | |
| Head of analytics engineering | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £400.00 | |
| Data analyst | £600.00 | |
| Senior data analyst | £700.00 | |
| Principal data analyst | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £600.00 | |
| Senior data engineer | £700.00 | |
| Lead data engineer | £800.00 | |
| Head of data engineering | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £700.00 | |
| Head of data ethics | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £600.00 | |
| Lead data governance manager | £800.00 | |
| Head of data governance | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £450.00 | |
| Associate data scientist | £550.00 | |
| Data scientist | £750.00 | |
| Principal data scientist | £850.00 | |
| Lead data scientist | £1,000.00 | |
| Head of data science | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £800.00 | |
| Lead machine learning engineer | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £500.00 | |
| Performance analyst | £600.00 | |
| Senior performance analyst | £700.00 | |
| Lead performance analyst | £800.00 | |
| Head of performance analysis | £1,000.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £500.00 | |
| Application operations engineer | £600.00 | |
| Senior application operations engineer | £700.00 | |
| Lead application operations engineer | £800.00 | |
| Principal application operations engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £700.00 | |
| Senior business relationship manager | £800.00 | |
| Lead business relationship manager | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £500.00 | |
| Change and release analyst | £650.00 | |
| Change and release manager | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £500.00 | |
| Senior operations analyst | £550.00 | |
| Operational control manager | £750.00 | |
| Head of command and control | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £500.00 | |
| End user computing engineer | £600.00 | |
| Senior end user computing engineer | £700.00 | |
| Lead end user computing engineer | £800.00 | |
| Principal end user computing engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £500.00 | |
| IT service manager | £700.00 | |
| Senior IT service manager | £800.00 | |
| Head of IT service management | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £700.00 | |
| Major incident manager | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £500.00 | |
| Infrastructure engineer | £600.00 | |
| Senior infrastructure engineer | £700.00 | |
| Lead infrastructure engineer | £800.00 | |
| Principal infrastructure engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £500.00 | |
| Infrastructure operations engineer | £600.00 | |
| Senior infrastructure operations engineer | £700.00 | |
| Lead infrastructure operations engineer | £800.00 | |
| Principal infrastructure operations engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £600.00 | |
| Problem manager | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £500.00 | |
| Senior service desk analyst | £600.00 | |
| Service desk manager | £800.00 | |
| Head of service desk | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £500.00 | |
| Service readiness analyst | £600.00 | |
| Service transition manager | £800.00 | |
| Lead service transition manager | £1,000.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £500.00 | |
| Junior business analyst | £600.00 | |
| Business analyst | £700.00 | |
| Senior business analyst | £800.00 | |
| Lead business analyst | £900.00 | |
| Head of business analysis | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £600.00 | |
| Delivery manager | £800.00 | |
| Senior delivery manager | £900.00 | |
| Head of (Agile) delivery management | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £600.00 | |
| Digital portfolio manager | £800.00 | |
| Senior digital portfolio manager | £1,000.00 | |
| Head of portfolio | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £600.00 | |
| Product manager | £800.00 | |
| Senior product manager | £900.00 | |
| Lead product manager | £1,000.00 | |
| Head of product | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £900.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £600.00 | |
| QAT analyst | £700.00 | |
| Senior QAT analyst | £800.00 | |
| Lead QAT analyst | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £600.00 | |
| Test engineer | £700.00 | |
| Senior test engineer | £800.00 | |
| Lead test engineer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £900.00 | |
| Head of test | £1,100.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £500.00 | |
| Junior DevOps engineer | £600.00 | |
| DevOps engineer | £700.00 | |
| Senior DevOps engineer | £800.00 | |
| Senior DevOps engineer - management | £800.00 | |
| Lead DevOps engineer | £900.00 | |
| Lead DevOps engineer - management | £900.00 | |
| Principal DevOps engineer | £1,000.00 | |
| Principal DevOps engineer - management | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £500.00 | |
| Junior frontend developer | £600.00 | |
| Frontend developer | £700.00 | |
| Senior frontend developer | £800.00 | |
| Lead frontend developer | £900.00 | |
| Head of frontend development | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £500.00 | |
| Junior developer | £600.00 | |
| Developer | £700.00 | |
| Senior developer | £800.00 | |
| Senior developer - management | £800.00 | |
| Lead developer | £900.00 | |
| Lead developer - management | £900.00 | |
| Principal developer | £1,000.00 | |
| Principal developer - management | £1,000.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £500.00 | |
| Accessibility specialist | £600.00 | |
| Senior accessibility specialist | £700.00 | |
| Head of accessibility | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £500.00 | |
| Junior content designer | £600.00 | |
| Content designer | £700.00 | |
| Senior content designer | £800.00 | |
| Lead content designer | £900.00 | |
| Head of content design | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £500.00 | |
| Junior graphic designer | £600.00 | |
| Graphic designer | £700.00 | |
| Senior graphic designer | £800.00 | |
| Lead graphic designer | £900.00 | |
| Head of graphic design | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £500.00 | |
| Junior interaction designer | £600.00 | |
| Interaction designer | £700.00 | |
| Senior interaction designer | £800.00 | |
| Lead interaction designer | £900.00 | |
| Head of interaction design | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £500.00 | |
| Junior service designer | £600.00 | |
| Service designer | £700.00 | |
| Senior service designer | £800.00 | |
| Lead service designer | £900.00 | |
| Head of service design | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £700.00 | |
| Lead technical writer | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £500.00 | |
| Junior user researcher | £600.00 | |
| User researcher | £700.00 | |
| Senior user researcher | £800.00 | |
| Lead user researcher | £900.00 | |
| Head of user research | £1,100.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau
- ISO 9001 accreditation date
- Wednesday 29 October 2025
- What the ISO 9001 doesn’t cover
- Our ISO 9001 covers all our core services
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Df56912c-cf2d-4dd8-9bae-2932632c49bb
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 94fcc974-f2cd-43a6-bef2-042e31ffea1f
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Volunteering opportunities for staff
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@key-stream.com.
Tell them what format you need. It will help if you say what assistive technology you use.