GBM DIGITAL TECHNOLOGIES LIMITED
Jamf Training
Our Apple Training equips IT teams with expertise in Apple lifecycle management, inventory creation, and Mac/iOS end-point protection, supporting equitable learning with iPad. It ensures streamlined device management and a secure Apple experience, ensuring they make an impact with Apple devices and provide end users a simple, secure solution.
Features
- Device management support
- Apple lifecycle management support
- Inventory creation support
- Mac and iOS end-point protection and security support
- Supporting with a complete management and security solution
Benefits
- Simplify work by supporting with management of devices
- Securing an Apple experience that end users love and trust
- Supporting with a complete management and security solution
- Providing end-users a solution that is simple and secure
- Creating an Apple-first environment that is secure and simple
Pricing
£1,000 a unit
Service documents
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Framework
G-Cloud 14
Service ID
9 4 4 9 4 6 1 1 7 4 1 9 1 8 3
Contact
GBM DIGITAL TECHNOLOGIES LIMITED
Amelia Stevens
Telephone: 0161 605 3838
Email: tenders@wearesync.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
-
Jamf 100: a self-paced introduction to Jamf Pro for new and existing IT professionals managing Apple devices. It offers enterprise-focused foundations for iOS, macOS, mobile device management, and practices for succeeding with Apple.
Jamf 170: a self-paced introduction to leveraging Jamf Pro and Jamf Protect with a focus on securing macOS endpoints. The 170 is foundational in understanding, detecting, and mitigating threats to your users’ devices in the enterprise.
Jamf 200: a core understanding of Jamf Pro, as well as an enterprise-focused examination of the macOS and iOS platforms.
Jamf 240: a core understanding of Jamf School, as well as an education organisation-focused inquiry of the iOS, iPadOS, and macOS platforms.
Jamf 300: is your next step learning Jamf Pro and provides a deeper understanding of the macOS and iOS management capabilities within Jamf Pro.
Jamf 370: a greater understanding of how to secure macOS endpoints through the combination of Jamf Pro and Jamf Protect.
Jamf 400: the fourth in a set of sequential training course offerings, concentrating on the automation functions of Jamf Pro. Our hands-on, scenario-based course environment is the best way to ace Jamf Pro. - Training is tied to specific services
- Yes
- Services the training service works with
- Mobile Device Management
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Jamf simplifies Apple device management in the cloud, enhancing operational efficiency, security, and scalability for organisations. Enabling IT teams to manage Apple devices without maintaining on-premises servers, reducing costs and simplifying infrastructure.
Jamf offers extensive training and resources to educate IT teams on cloud-based device management best practices. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
- Mobile Device Management
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Jamf provides various tools and resources to support quality assurance and performance testing for Apple devices managed through its solutions.
Preconfigured Testing Environments: Jamf offers environments that simulate operational conditions, allowing IT teams to test device performance and stability under different scenarios before deployment.
Automation Tools: Jamf Pro enables automatic deployment and configuration of devices, reducing manual workload and making tests more efficient and reproducible.
Reporting: Jamf offers detailed analytics and reporting, enabling administrators to monitor device performance, usage patterns, and compliance statuses. This helps identify issues and optimise device management strategies.
Third-Party Tools: Jamf integrates with third-party testing and monitoring tools, allowing organisations to use preferred software solutions for QA processes.
Security Testing: Jamf’s solutions include security configurations and compliance checks, helping ensure that devices adhere to high security standards. This involves testing for vulnerabilities and enforcing security policies.
Community and Support: Jamf provides access to a community of users and experts, along with professional support from its specialists. This resource is invaluable for troubleshooting and gaining insights into best practices.
Training and Certification: Jamf offers training and certification programs to educate IT professionals on how to effectively use its tools for device management, including QA and performance testing.
Security testing
- Security services
- Yes
- Security services type
- Security strategy
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide training for Jamf, which is a mobile device management platform, to upskill IT teams to use Jamf effectively. This training is designed to enhance their ability to manage and secure Apple devices within their organizations using Jamf’s cloud hosting and software services.
Service scope
- Service constraints
- Training only delivered online
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
"Standard Support is available Monday - Friday, 9:00 a.m. to 5:00 p.m.
Central European Time. Excluding: New Year's Day, Easter Monday, Christmas Day. 24/7 phone support is available on certain premium support packages, for full information visit - https://www.jamf.com/support/jamf-pro/premium/ - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Jamf offers three levels of Premium Support for its Jamf Pro users, each tailored to different organizational needs. The basic level includes a dedicated Customer Success Manager, priority escalation, and product issue reports. The mid-tier level adds 24/7 support and semi-annual Executive Business Reviews. The highest level offers all the aforementioned features plus quarterly Executive Business Reviews, upgrade planning, and product issue reviews, with a quicker target response time. Each level provides access to a technical account manager to assist organisations.
Resellers
- Supplier type
- Reseller (no extras)
- Organisation whose services are being resold
- Jamf
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Coalfire
- ISO/IEC 27001 accreditation date
- 4/05/2020
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- Yes
- CSA STAR accreditation date
- 29/04/2022
- CSA STAR certification level
- Level 1: CSA STAR Self-Assessment
- What the CSA STAR doesn’t cover
- N/A
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
-
- CCPA
- Privacy Shield
- SOC 2
- StateRAMP
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
Engaging key stakeholders, including Jamf employees, on topics related to environmental sustainability is a key component of our environmental strategy. In 2022, Jamf offered employees a number of volunteer opportunities to support organizations and engage more deeply with environmental subject-matter and causes.
As a result of climate change, drought conditions are becoming more frequent and severe in Australia, posing a potential threat
to native, desert-dwelling marsupials known as bilbies. In January, Jamfs volunteered in support of The Greater Bilby Sanctuary, to help researchers capture data from bilby feed sites and evaluate various management strategies for supporting bilbies through drought.
Jamfs celebrated Earth Day and World Wildlife Conservation Day, volunteering in support of organizations including the Earth Day Network and supporting Worldwatch Kenya’s conservation efforts by helping to identify wildlife on trail cams.
In April 2022, Green at Jamf and Shades of Jamf came together to host the Friends of the Mississippi River’s Earth Week and Climate Justice Workshop. Participants learned about the organization’s efforts to address climate change, pollution, and ways to improve quality and habitat. The workshop also explored the intersections of racial equality and culture in the movement to address climate change in a way that is equitable, recognizes structural and systemic barriers, and honors the voices of BIPOC communities and contributors.Equal opportunity
At Jamf, we are committed to creating and maintaining an environment of involvement, mutual respect, and belonging for everyone within the workplace. We strive to foster
a culture where the intersection of diverse experiences, perspectives, and ideas are recognized and celebrated; where all voices are included; and where all Jamfs feel empowered to bring their whole selves to work each day.
Our Diversity, Equity, Inclusion, and Belonging (DEIB) mission is to foster a culture of inclusion and belonging that reinforces the employee experience while unlocking and embracing teamwork, respect, and innovation to enhance business impact.
In 2022 we took some important steps in pursuit of this mission, including the development of our formal DEIB strategy, and the creation of a new position—VP of Diversity, Talent, & Engagement—who will help lead us forward on our journey.
Pricing
- Price
- £1,000 a unit
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@wearesync.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.