IGC TECHNICAL SOLUTIONS LTD
Cloud First Consultancy
Providing consulting and Solutions for organisations looking to adopt a cloud first approach.
Features
- Consultancy can be provided for Azure integration and configuration
- IT Disaster Recovery and Business continuity advisory,
- Private data centre with equipment owned and managed with hosting
- Cloud resilience uptime during maintenance or hardware failure
- Consulting to determine customer Cloud readiness and report
- Complete project management from design to implementatio
- customer objectives and associated recommendations
- Cost analysis and comparison with Cloud 1st Architecture,
- Cloud infrastructure support, end user cloud support
Benefits
- Azure is implmented and configured
- Microsoft's best practice
- disaster recovery support and consultancy
- Design of bespoke turnkey cloud solution
- highly experienced at delivery of consulting services
- Private data centre provides high level of security and resilience
- Cloud resilience provides high uptime
- Support staff are highly experienced and knowledgeable
Pricing
£968 a transaction
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sharon.walker@igcts.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 4 5 4 0 2 8 3 5 9 8 3 6 7 4
Contact
IGC TECHNICAL SOLUTIONS LTD
Sharon Walker
Telephone: 0161 660 5154
Email: sharon.walker@igcts.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
Discovery stage - Understand current infrastructure, Identify future infrastructure needs, analyse total cost of ownership,
present bespoke options for application of cloud services, Risk analysis and advisory, support and implementation at go live stage. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Discovery stage - Understand current infrastructure, Identify future infrastructure needs, analyse total cost of ownership,
present bespoke options for application of cloud services, Risk analysis and advisory, support and implementation at go live stage. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- In the design stage we will identify infrastructure demand requirements which will be build into the required infrastructure resources. These will be tested and verified to meet the needs of the application. During our design stage we offer part of that design stage testing window where the customer has the opportunity to test the platform as intended.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security testing
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Automated helpdesk and realtime cloud monitoring suppor.t Through standard Microsoft Azure support stack.
Inhouse and Microsoft predominantly. Applications deployment support examples Sage, other, etc.
Service scope
- Service constraints
- No Constraints
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Our response to tickets can be set from 30 minutes response time during normal business hours (Mon-Fri 09:00-17:00). Our out of hour service is available 24/7. We are responsive to our customers needs and can customise SLA and timeframes to meet their objectives and schedules.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
1st line
2nd line
3rd line
refer to rate card
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft Acronis, Storagecraft, Smoothwall.
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- UKAS
- ISO/IEC 27001 accreditation date
- 09/02/2021
- What the ISO/IEC 27001 doesn’t cover
- Everything is accredited.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
Fighting climate change
IGC are contributing to the fight against climate change by providing customers and end users with the option of having Virtual Desktop Infrastructure (VDI). With our own energy efficient data centres we are able to allow users to access their desktop environments remotely from anywhere with an internet connection. By providing this alternative option for our customers, rather than the traditional desktop environments, IGC and its customers can contribute to :
• Reducing energy consumption by consolidating computing
resources onto more efficient server hardware
• Reduce electronic waste by allowing organisations to extend
lifespan of their hardware
• Reduce carbon emissions by removing the need to commute
• Providing a paperless environment
Whilst we understand that VDI is not a panacea for resolving climate change, it is a positive step that our customers can take when considering their IT operations.Covid-19 recovery
With the onset of the Covid-19 pandemic, IGC had the ability to provide its customers with VDI alternative within a short space of time, to allow them to continue operating without compromising on productivity.
Moving from traditional desktop environments to VDI working has aided Covid-19 recovery efforts in many ways and IGC are proud to be a contributing factor in that process. We helped our customers in very challenging times to ensure the continuity of their businesses by providing VDI to:
• Enable remote working, allowing users to access their work
desktops and applications remotely
• Provide flexibility to businesses to quickly adjust their IT
infrastructure when faced with fluctuations in demanding
workforce availability.
• Help with costs savings to businesses by centralizing desktop
management and leveraging virtualization technology
• Enhance customers business continuity plans by enabling them
to continue working regardless of their location
• Enhance security by hosting customers data and applications in
the data center ensuring sensitive information remains secure
when accessed remotely.
• Support healthcare professionals to access remotely patient
records and work in collaboration with researchers to accelerate
the development and training of treatments and vaccines.
• Continue with training and development specifically within
educational institutions by delivering remote learning.
By offering VDI as a solution to our existing and potential customers, IGC can allow businesses to have the ability to continue to operate through periods of economic uncertainty caused by a pandemic.
Pricing
- Price
- £968 a transaction
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sharon.walker@igcts.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.