Innovate IT Ltd

Okta Proof of Concept

Innovate IT Ltd are identity and security specialists. In order to help you make your decision on choosing Okta for your identity access management and SSO tool we provide a POC environment that reflects your environment and applications.

Features

• Dependable cloud transition team of industry SMEs
• Check the integration of your applications before committing
• Mirror your application environment in a separate Okta tenant
• We offer advice, is Okta is right for your applications?
• Short turn-around times
• Implementation planning service available
• Small to large scale central Government solution delivery experience

Benefits

• Okta integrate your applications outside of your environment
• A chance to evaluate your identity security options
• Use the outcome to inform your implementation plan
• Test application functonality
• Documented configuration settings
• Trial product features

£500 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Hello@Innovate.Cloud. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

946220136243813

Contact

Paul Rawlinson
+44(0)1233 800 102
Hello@Innovate.Cloud

Planning

• Planning service: Yes
• How the planning service works: Our team will work with the department to identify in-scope applications and analyse their operating requirements prior to categorisation.; The applications are tested on the target cloud platforms and any development effort is highlighted to the Buyer.; A migration strategy and accompanying migration plan and schedule will be supplied to the Buyer for impact assessment.; Once finalised, the migration plan can be initiated using our experienced project management team, the Buyer supplied PM or typically a combination of both.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Okta proof of concept
  • 6000+ applications including, but not limited to:
  • Salesforce
  • Atlassian
  • Workday
  • O365, M365, Microsoft Office 365

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Okta can be used to join up all your on-prem and cloud applications and unify your identity and access management. It can also be used as a migration tool for digital transformations to the cloud.; ; This proof of concept service can help you understand how that migration would work.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our deliverables are quality assured by our internal QA team to a set of company standards based on industry best practice. We will also agree a set of QA deliverables with the Buyer to ensure service is delivered to a consistent high-quality set of baseline measurements that the Buyer, and we, expect. Our implementation solutions are fully documented and internally reviewed for quality. They are then provided to the client for their own design authority approval. Our solutions are supported for an agreed period of time after implementation.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Information Security Services
  • Identity Security services
  • Identity and Access Management Security services

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: From the time of Buyer engagement to the delivery and sign-off of the service Innovate IT Ltd provides full support and ownership for the work instructed to deliver.; The Buyer has the option of ongoing support. We offer; ; a) Triage services, ; b) 1st line, first-time fix, ; c) 2nd line, desktop engineers, ; d) 3rd line, server and infrastructure, ; e) 4th line and Supplier management.; ; Bespoke SLAs will be agreed with the Buyer. Regular service reporting will be provided to the Buyer with joint Feed and Succeed sessions to discuss service and enhance service delivery performance.

Service scope

• Service constraints: As this is a proof of concept, it would not replace a live service.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Standard - 2 hour SLA. ; Weekends - To be agreed with the Buyer.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: During the original contracted engagement, all Innovate It Ltd services are supported at no extra cost to the Buyer. ; Basic Support Package available - £36,540 (ex VAT): 3rd/4th line incident response and resolution, Monthly health checks, 1 working hour incident response, Web or email incident logging, Escalation and management of incidents with Okta (4th line), Monthly service reporting, New feature recommendations. Add-ons (additional cost depending on customer requirements): Automated monitoring and alerting, Bespoke reporting, ITSM integration for incident management. Every customer will be given a technical account manager who will assess the technical requirement and assign the relevant resource on and individual basis.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Okta

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  This service enables the customer to evaluate secure remote working for customers' employees, which is a large factor in reducing travel-related emissions. Having a zero-trust approach to identity and a strong security foundation enables home and hybrid working.
• Covid-19 recovery:

  Covid-19 recovery

  This product support organisations and businesses to manage and recover from the impacts of COVID-19, including where new ways of working are needed to deliver services through improving remote working capability for the customer. This service improves workplace conditions that support the COVID-19 recovery effort through aiding remote working.
• Tackling economic inequality:

  Tackling economic inequality

  This service supports the development of scalable and future-proofed new methods to modernise delivery and increase productivity through automated workflows and reducing customer service desk calls. This service supports the development of scalable and future-proofed new methods to modernise delivery and increase productivity, through integrating directories with the identity platform for greater flexibility and faster software migration and integration. This service helps to identify and manage cyber security risks in the delivery of the contract including in the supply chain.
• Equal opportunity:

  Equal opportunity

  This service seeks to influence staff, suppliers, customers and communities through the delivery of the contract to support disabled people through offering accessibility options for workforce users and citizens.
• Wellbeing:

  Wellbeing

  This service supports the health and wellbeing, including physical and mental health, in the contract workforce through reducing IT friction, for example removing the need to remember passwords or to use the helpdesk for password resets. This service empowers the user.

Pricing

• Price: £500 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Hello@Innovate.Cloud. Tell them what format you need. It will help if you say what assistive technology you use.