Sopra Steria Ltd

Testing as a service

Sopra Steria Testing Services reduce business risk, cost and optimise processes by identifying and addressing issues earlier in the development process through testing, quality assurance and other validation activities (shift-left approach). It is a proactive approach to address issues and fix earlier, thereby improving product quality and delivery times.

Features

• Recognised testing practice delivering innovative solutions with proven track record
• Delivery of test strategy and discovery, design, definition and implementation
• Functional and non-Functional testing of cloud implementations
• Test process assessment, audits and implementation of improvement roadmap
• Dedicated test manager overseeing programme/project test activity
• Integrated test management tooling with development, improving process and reporting
• Test automation tooling selection, framework design, implementation and execution
• Integrated approach with Agile and DevOps methodology
• Compatibility testing to ensure stability across various platforms, devices, versions
• Non-functional testing of operational readiness, infrastructure, security and performance

Benefits

• Surfaces risks, embeds quality through shift-left approach increasing defect prevention
• Reduces business and product risk through embedded quality process delivery
• Improves time to market through risk reduction and quality improvement
• Increased user and stakeholder satisfaction delivering to time and budget
• Achieves cost savings through increased delivery efficiency and test effectiveness
• Optimises service model, accessing global pool of experienced test professionals
• Tailors test tool solutions to meet project and budget expectations
• Scalable service, meets organisational needs, budgets, timeframes and scope
• Long-term savings through embedded quality

£455.00 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at soprasteria-gcloud@soprasteria.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

946722834088191

Contact

Sopra Steria G-Cloud Team
0370 600 4466
soprasteria-gcloud@soprasteria.com

Planning

• Planning service: Yes
• How the planning service works: Testing as a Service can be implemented at an enterprise level or at programme or project level, to be flexible to your needs. The Implementation Plan will take into consideration the scope of the engagement during a Discovery phase to determine your testing service requirements from the creation of your cloud environments through to application delivery. This will also consider and determine the most effective way to implement the development processes you want to develop and include such as BDD, DevOps and CI/CD. ; The plan will be created through understanding your existing development and testing processes, discussing the required outcomes with your stakeholders aligning to your priorities and creating a roadmap approach to transition and final implementation. Our Digital Service Delivery Framework (DSDF) can be used to provide a kickstart to the implementation of the plan and ensure that requirements gathering, development and testing are fully integrated to efficiently deliver software to your business needs.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Test Policy
  • Organisation, Programme and/or Project Test Strategy
  • Sprint Test Plan
  • Test Automation
  • Test Integration
  • Test Preparation
  • Test Execution
  • Defect Management

Training

• Training service provided: Yes
• How the training service works: We provide support and coaching in the Delivery framework that we have provided and in the use of the automation framework implemented. This provides an overview and understanding of the processes and procedures used to provide the software into the Production environment. ; Those to be provided with the knowledge transfer are expected to have the right skillset to engage with the delivery team and support the software delivery. ; This training is augmented and underpinned with practical experience to ensure that the processes and procedures are deliverable without support. Support will be provided for an agreed period of handover.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We help Buyers migrate to the cloud by planning, providing and proving the cloud migration process, supporting the software development process in the cloud though our testing services. The testing services span the transition and migration to the cloud, delivered by the use of automation for repeatability and supporting DevOps processes. A test strategy will be created to use the methods pioneered in the migration to provide the framework for software delivery going forward.; After transition the testing service supports and underpins the software delivery process, ensuring efficient delivery through the use of agile test techniques, test automation and DevOps integration. Where the Buyer is using different cloud services to provide business continuity, the testing service can support parallel testing to ensure that compatibility is maintained.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We help Buyers to do quality assurance and performance testing by adopting and enriching their way of working, or by the use of our own delivery method – Digital Services Delivery Framework (DSDF) – to support, define and deliver the testing artefacts. Through understanding of the requirements, delivery processes and their integration we can provide a strategy to build and implement the appropriate processes to achieve the consistent delivery of software in the cloud. ; For performance testing we will establish the non-functional requirements in association with the business owners/requirements, to understand the thresholds of the application under test. These will be used to determine the test types (i.e. peak, soak, stress) and level of data required for testing to be undertaken to ensure the performance capability of the Production environment. Also, to ensure that the application and mix of transactions performs to, or exceeds, the agreed success criteria.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: There are no service constraints to detail here. Any constraints would be discussed once requirements were fully understood.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: Sopra Steria offers a full range of support and service management options, which can be tailored to meet specific client needs and scaled to match the required level of support depending on the service requirement. Any service requirements and associated solutions would be explored prior to any order.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV Business Assurance
• ISO/IEC 27001 accreditation date: Date of last re-certification: 01 December 2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Sopra Steria has committed to becoming Net Zero by 2028 and has been ranked in the top 1% of companies globally by CDP placing us on the A-list for our work tackling climate change over the past 5 years. ; ; Our work has a direct positive impact on our client’s services, for example through lower emissions, reduced waste, and more sustainable supply chains. ; ; Additional environmental benefits: We also provide contract-specific sustainability programmes for clients, which are designed & deployed by our team of Sustainability Consultants. During procurement, these experts will develop a sustainability programme based on a clients objectives, the material impacts, and opportunities within the service. ; ; We have experience in… ; • Undertaking service environmental impact assessments ; • Measuring energy consumption, and emissions generated, required to deliver a particular service (e.g., office use, business travel, use of technology and supply chain); • Evaluating the sustainability of technology products (e.g., GGICT, Energy Star, as well as product and service foot printing) ; • Making business case-backed recommendations, implementation roadmaps for improvements ; • Delivering improvement programmes ; • Reporting performance, using recognised reporting standards, accounting methods ; ; Influencing staff, suppliers, customers and communities: regarding our staff, we feature sustainability in our employee communications, and offer all employees paid volunteering time which can be used to support sustainability activities, such as beach cleans and climate hackathons.

  Covid-19 recovery

  Employment, re-training and other opportunities: In the high-growth Digital sector, Sopra Steria is continually developing the skills of our workforce, including via upskilling and reskilling initiatives, e.g. via a new Career Coach, or by extending our apprenticeship programme.Through our ‘Tech for Good’ programme, and the various Social Value programmes we design and deliver for our customers, we focus on jobs and skills for disadvantaged and under-represented groups, including those disproportionately affected by Covid. ; ; People and communities: Our ‘Tech for Good’ programme is designed to provide people, small businesses and VCSEs with skills they need to thrive and is focused on those from disadvantaged or under-represented communities. Since the beginning of the pandemic, we have transitioned to a hybrid-virtual programme to ensure continued accessibility. For example, we worked with ELATT, a digital skills charity, to create hybrid learning, ensuring those who were shielding or otherwise unable to access classroom learning, as well as those who most needed to be in a classroom to support their learning, could still participate. ; ; Organisations and businesses: In the first year of the pandemic, we ran free training courses for charities and SME’s – offering Microsoft Teams training and modules on cyber security and resilience. We continue to offer pro-bono consulting for charities to help them use technology to better serve their communities. ; ; Physical and mental health needs: Since the pandemic, we have put in place measures to prevent and manage risks to employee wellbeing – including the wellbeing of contracted staff – together with appropriate training and individual support, and initiatives to raise awareness of mental health issues at work. We have also trained ca. 60 Mental Health First Aiders. ; ; Workplace conditions: All our office locations have strict Covid safety protocols, with considerations for cleaning, ventilation, and occupancy.

  Tackling economic inequality

  1) New businesses, jobs, and skills ; ; Entrepreneurship and SMEs: Sopra Steria adheres to the Prompt Payment Code. SMEs provide us with innovative agile solutions and deliver 50% of our work. ; ; Barriers to employment: We provide education, skills training and employment opportunities, such as mentoring, for those facing barriers to employment. ; ; Skills shortages: We address the digital skills gap inside and outside of our business through in-work and community learning opportunities. ; ; Educational attainment: We offer a number of skills development programmes, including apprenticeships. ; ; Influence: Staff are encouraged to use paid volunteer time to support our community innovation, entrepreneurship and employability initiatives. ; ; Suppliers must comply with our Supplier Code of Conduct, which requires workforce skills development. ; ; Our customer social value programmes include business competitions and work experience placements. ; ; We work with community organisations such as Villiers Park and Career Ready to deliver business, jobs, and skills programmes. ; ; 2) Supply chain resilience and capacity ; ; Diverse supply chain: We work to improve supplier diversity by… ; • Making it easier to do business with us ; • Measuring current supply chain diversity ; • Creating new VCSE partnerships ; ; Innovation & new methods: Through horizon-scanning, and supplier & industry collaboration, we support development of new technologies that improve public services, like our ethical data-driven approaches to serving vulnerable citizens. ; ; Collaboration: We have obtained the ISO44001 Collaborative Business certification. ; ; Cyber security: We are certified to Cyber Essentials Plus and ISO27001 standards. We require our suppliers to have resilient information security processes, and flow down necessary cyber standards. ; ; Influence: Staff undertake cyber security training, and participate in our innovation processes.; ; Suppliers are engaged through our Collaborative Business approach and must adhere to strict security requirements. ; ; We share knowledge with customers via our social value programmes, continual service improvement, industry engagements. ; ; We participate in community resilience, innovation forums such as techUK.

  Equal opportunity

  Sopra Steria’s vision is to create an inclusive culture that embraces difference as a source of creativity, innovation, and competitive advantage. Our Equality, Diversity & Inclusion (EDI) strategy, overseen by a dedicated EDI Manager, applies to contract workforces. ; ; 1) Disability employment gap ; Representation: We are a Disability Confident Committed Employer. Our partnership with Vercida helps us improve diversity through recruitment. ; ; Skills development: All employees are given access to on-and-off-the-job development. We also have initiatives such as our Disability Network, and also our partnership with Business Disability Forum which supports disabled employees in their skills development. ; ; Staff, suppliers, customers and communities: ; Staff - all employees can join our Disability Network. Our Disability Steering Group has employee representation and executive-level sponsorship. ; Suppliers - our Supplier Code of Conduct requires all suppliers to maintain high standards of EDI in their workforces. ; Customers - we regularly work with clients to improve accessibility in digital services. Example, we are providing insight to a client on the effects of digital transformation on accessibility. ; Communities - we work with community representatives in the design and delivery of our disability work.; ; 2) Workforce inequality ; Identify and tackle inequality: We have a range of initiatives to identify, tackle inequality in our workforce, e.g.: ; • Diversity data dashboards help us understand EDI indicators and inform our programmes. ; • Employee inclusion networks give employees in under-represented groups a voice in our EDI strategy. ; • We are working to recruit more people from under-represented groups. ; ; In-work progression: We offer opportunities for people from under-represented groups, such as our Female and Black and Ethnic Minority Employee mentoring programmes. ; ; Modern Slavery: as signatories to the UN Global Compact, we actively work to prevent human trafficking through pre-employment checks and transparent recruitment practices. Our Supplier Code of Conduct includes requirements for demonstrably preventing modern slavery.

  Wellbeing

  Sopra Steria is fostering a workplace where our people are actively supported to be healthy & well, and can talk openly about their mental health. ; ; 1) Improve health and wellbeing: Our company-wide health and wellbeing programme is for all our employees, including contracted staff, and includes…; • Work-life balance policy providing flexible and remote working options ; • Extensive employee assistance programme ; • Range of healthcare benefits ; • Employee Trust, providing financial support in times of hardship ; • Mental Health First Aiders, now with 60 trained staff ; • Calendar of virtual classes, including fitness, meditation, stress management, nutrition, and resilience ; ; 2) Improve community integration: ; ; Our outcomes-focused, and user-centred approach to Social Value means that in creating programmes for our clients, we engage community representatives by conducting user research and needs analysis. ; ; Health, wellbeing & community integration: influence staff, suppliers, customers, and communities: We engage all stakeholders in our Social Value work on Wellbeing, for example… ; Staff - in addition to the staff support described, we also equip our people to support others’ wellbeing, for example by ensuring people managers have additional wellbeing training and objectives. ; Suppliers - our Supplier Code of Conduct requires all suppliers to support the health and wellbeing of their workforce. ; Customers - our Social Value consulting team designs Social Value programmes tailored to clients’ Social Value priorities, including Health & Wellbeing. For example, we are providing pro-bono consulting to a national mental health charity to help them identify how to use technology to improve outcomes for service users. ; Communities - To play a positive role in all our communities, all employees are given 3 days paid volunteering annually, and we offer matched funding to support charitable fundraising.

Pricing

• Price: £455.00 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at soprasteria-gcloud@soprasteria.com. Tell them what format you need. It will help if you say what assistive technology you use.