BLOCKPHISH

Managed Security Operations Centre

The BLOCKPHISH Cloud Security Operations Centre (SOC) has been developed to assist our clients in managing their cyber security alerts and incidents. Our Cyber Security analysts have deep expertise in proactively identifying threats, and retrospectively identifying indicators of compromise within security logs and email records.

Features

• Identifies threat events targeting the organisation
• Monitoring and analysis of email threats and network activity
• Monitoring and incident response aligned with real-time phishing threats
• Collects, manages and analyses critical log data
• Detects and responds to threats to your environment
• Fulfils and assesses regulatory compliance
• Configurable visual dashboard for situational awareness
• Monitors networks and endpoints for vulnerabilities to protect sensitive data
• Provides a technical capability to complement human controls
• Exportable reporting function

Benefits

• Provides visibility of the security posture within the organisation
• Supports security initiatives including ethical phishing
• Reduces the in house security expertise requirements
• Mitigates risks related to both insider and external threats
• Reduces the complexity of security investigations
• Identifies and isolates malicious or unauthorised activities
• Rapid detection of threats and effective response and analysis
• Reduces risk exposure to common cloud-based threats
• Returns the business to full functionality quickly and efficiently
• Reduces cloud-based cyber risks on critical services

£500 to £1,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sam.Jennings@BlockPhish.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

947088396046936

Contact

Samantha Jennings
07714705598
Sam.Jennings@BlockPhish.com

Planning

• Planning service: Yes
• How the planning service works: This is a Managed Service, BLOCKPHISH will help to implement these cloud based Managed Security Services. Further details can be found in the attached Service Definitions document.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: This is a Managed Service. Please refer to the Service Definition document attached
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: BLOCKPHISH can provide end-to-end business security confidence and essential security audit assurance. With continuous Cyber Defence Protective Monitoring with alerts and incident response, the Security Operations Centre service provides a robust baseline level of security which can be easily measured through metrics such as key performance indicators (KPIs). These performance and assurance metrics can help measure the quality of the BLOCKPHISH service, meeting strategic objectives and assessing the impact and effectiveness of the SOC.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Security Certifications
  • Zero Trust
  • Virtual CISO
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: All software support is included within the service

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: NQA Certification Ltd
• ISO/IEC 27001 accreditation date: 15/08/23
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • CISSP
  • CISM
  • CISA

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  BLOCKPHISH has several initiatives in place to support economic inequality including, but not limited to, the following:; ; Reference MAC 2.2/MAC 2.3 - we continually support our staff in training and upskilling to attain certifications and accreditations in cyber security which is a growing area with significant skills shortages. This has included employing candidates who are the 'right fit' for our organisation without any prior professional experience and investing in their development and qualifications to become cyber security consultants. We are also a member of the NCSC CyberFirst Bursary Scheme and, as well as seeking to offer placements to students, we promote CyberFirst activities through our social channels, have sponsored the CyberFirst awards and have spoken at CyberFirst events.; ; Reference MAC 3.1 - our supply chains are made up of other SMEs and start-ups as well as larger organisations. Whilst we are a London based agency, where feasible, we engage with smaller organisations outside of the capital to ensure that there is an economic advantage across the country. A recent example of this is where we used a designer to create some collateral for an event we were attending. The designer was not London based and worked in the north of the UK.

  Equal opportunity

  BLOCKPHISH has an Equal Opportunity and Diversity Policy in place which is reviewed annually by our Partners. The policy is available on the intranet for all staff to access and the key principles of it are outlined in our Staff Handbook. More practically, we have several initiatives in place to support equal opportunity in the workplace including, but not limited to, the following:; ; Reference MAC 6.1 / MAC 6.2 - BLOCKPHISH has documented and inclusive recruitment practices in place from advertising a role through to working with our employees on their professional and personal development plans. Our interview process evaluates the candidates' competencies against the role requirements and is a structured three stage process. The Senior Leadership Team are also working with an external consultant to develop a hiring strategy to increase, amongst other things, the number of females into our organisation. We have also recently hired a female Head of Operations into the Senior Leadership Team.; ; We continually invest in our staff to achieve industry recognised certifications as part of their ongoing development, enabling them to develop new skills. Equally, we support our contractors to attain higher paid work; we have paid the cost for several of our contract staff to attain advanced security clearance to enable them to work on new projects, increasing their exposure to more specialist work, thus increasing their rate of pay.

  Wellbeing

  BLOCKPHISH takes the wellbeing of our staff very seriously and, despite being a small company, we have several initiatives in place to support wellbeing including, but not limited to, the following:; ; Reference MAC 7.1 - all BLOCKPHISH staff have access to a health and wellbeing package as part of their company benefits. This ; includes:; - 24/7 confidential access to an online GP;; - 24/7 access to mental health resources, which includes access to professional and qualified counsellors 'in the moment' support or referral to structured therapy (up to six sessions);; - referral to a range of information / signposting services including health - including menopause information and support - legal, money and debt information and complimentary will writing service;; - access to an online eye screening test;; - gym discount;; - discounts for dining, shopping, travel, leisure activities across various outlets.; ; In addition to this, staff also have a private healthcare plan and private company pension as part of their package. ; ; Our culture around the importance of wellbeing does not stop with our staff. We continually have regular 'coffee mornings' with our contracted staff to ensure they have the support they require on client projects from both a practical and psychological point of view. We include them as part of our team, inviting them to social events and to monthly team meetings.

Pricing

• Price: £500 to £1,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sam.Jennings@BlockPhish.com. Tell them what format you need. It will help if you say what assistive technology you use.