Teknobuilt

Digital Control Tower - Project Dashboards Metrics and Reports

PACE Digital Control Tower provides a systematic 360-degree view from design to completion. The system offers a clear view of design readiness and its impact on downstream packages for pre-construction planning and onsite execution. It gives users the power of instantaneous visibility and granularity to enable timely decision-making derisking projects.

Features

• Cloud based Project Management & Execution
• Real-time Project Status and Information
• Collaboration system in Work flows
• Kanban method in Construction
• Multiple project stake holders on same platform
• Communicate project details and changes immediately
• Digital construction and efficiency
• Validate and verify work completion
• Visual led inspection and measurement of completion KPIs
• Cloud based Control Tower for 360 degree view

Benefits

• Achieve Speed and Flow in Work Execution
• Standardise Operating procedures across project
• Manage Scope and scope-changes
• Digital efficiency over paper based processes
• LEAN techniques for build process improvements
• Fact based decision making
• Reduce interruptions and costly rework
• Ensure high quality of work completion
• Manage constraints systematically
• Keep pace with package readiness and progress

£6,000 an instance

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at abhishek@teknobuilt.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

947263142054984

Contact

Abhi Srivastava
07977171171
abhishek@teknobuilt.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: By default the system is hosted on a cloud provider which has close to a (99.95%) availability from the cloud provider side. Further, the application itself is designed to have a very high availability due to Load balancing and scaling built into the architecture.
• System requirements: Standard browsers like Chrome/ IE/ Firefox are supported

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 2-24 hours on weekdays, depending on severity level. Up to 48 hours on the weekend.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: For web chat testing, open source software tools for functions like screen readers were used. A report was generated to identify issues and then the errors were fixed.
• Onsite support: Yes, at extra cost
• Support levels: Local Support:; Initial support with Technological Program manager & Productivity specialist.; Ongoing support- Local as per SLA for project; ; Central Help Desk & Coordination: Ticket based / Online help; 2 person service desk ; Service hours: 24x7 ; ; Escalations / Global Support:; London, UK based; ; Calgary, Canada based; ; Delhi, India based.; All times can be covered as per requirements for project.; ; Costing for support starts from £1000 and up to £10000 per month depending on level and criticality required for project purpose.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Both on-site training and online training is provided as part of deployment. User documentation and online help is also provided.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: An archive of the project data is made available on demand for the users.
• End-of-contract process: At the end of the contract or project, the data is generally archived. The Document repository that can be useful after work completion can be made accessible at additional cost. Further data archival access can be maintained at additional cost.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The application has been optimised to use on mobile devices, tablets and also desktops.
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: Yes
• What users can and can't do using the API: Users will be able to connect and navigate using details provided
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Project specific work flows and requirements can be customised in the system as per requirements. The system can also connect to APIs. Users can use the tools provided in the system to create their specific work flows. The permissions for type of access is set for each project and site by the designated administrator accounts. Access is different to cater for different roles in a project.

Scaling

• Independence of resources: The system is hosted on a cloud provider which has 99.95% availability. Further, the application itself is designed for very high availability including Load balancing and scaling built into the architecture.The system is worked under a load balancer under a Virtual Private Cloud (VPC) for maximum security. It is designed for backend system to have disaster recovery. The load can be increased to any n number and no. of servers to sustain the traffic & scale under cloud provider. Database has multiple zone availability within data centre. If one server crashes then another server takes up. (Under load balancing environment).

Analytics

• Service usage metrics: Yes
• Metrics types: There is audit trail for work flow
• Reporting types:
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users can export to Excel, PDF or Html. Other formats can be made available as per requirement.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • Excel
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats: Excel

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

• Guaranteed availability: The system is designed to have a very high availability using load balancers and scalable architecture. The deployment instance can be designed to have user specific SLA for availability depending on criticality of usage. In the rare event if guaranteed levels of availability are not met, a refund policy can be agreed in the SLA.
• Approach to resilience: A. At back end, our servers are hosted in a highly secure setup of a VPN within a VPC (Virtual Private Cloud). All application within the cloud provider are also further firewall protected, further also maximising security against SQL injection.; B. A very high level of security has been provided in the application at all levels from the front-end, transport layer to the back-end server/ database.; C. As per the architecture, the system can be worked under a load balancer under a Virtual Private Cloud (VPC) for maximum security. We also design it in such a way that the back end system can have disaster recovery. The load can be increased to any n number and no. of server to sustain the traffic & scale under AWS. Database has multiple zone availability within data centre. If one server crashes then another server takes up. (Under load balancing environment).
• Outage reporting: Outages are reported on the portal by alerts. Email alerts are also provided.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: The access to management interfaces is strictly controlled and only available to administrators. There is secure-key and VPN based access in place. Further there is an audit trail of all actions.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Application Security is very important to us and we employ services from cyber security specialists for product architecture and review from time to time. The relevant information security framework is documented and the approach reviewed periodically to respond to new developments and upgrades to the application.
• Information security policies and processes: Our information security policy follows the ISO 27001 framework and we are working towards achieving the certification. Security is very important to us and we employ services from cyber security specialists for product architecture and review from time to time. The policy is published in the employee handbook and reviewed with staff from time to time. The development team reports to Project leads who report to CTO/ CEO.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: The developments and bug tracking is done in a prioritised manner using industry leading software development tool- Jira. The scrum method is used for agile product development. Release cycles are managed systematically. QA testing is done to verify changes and assess any potential security impact.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Our software team monitors for potential vulnerability and threats. We deploy mitigations and critical patches following a good practise guidelines. Information from potential threats are got from the application development providers, cloud providers and bulletin boards. Further a subscription for automated Vulberability management software is planned to be implemented for security scanning.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: A cloud provider (AWS Guardduty) for continuous security monitoring and threat detection. The Project leads are alerted on potential alerts and responded in a timely manner in case of incidents.
• Incident management type: Supplier-defined controls
• Incident management approach: Incident management process and escalation is in place for DoS type and significant attacks. Users report the incidents using online help desk or email. Incident alerts and reports are published on the portal.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Fighting climate change is nothing new to construction/capital project contractors dealing with the elements every day. Severe, unpredictable weather can spike construction costs and income. Bad weather affects materials, equipment, workers, and the quality and quantity of work. Delays are especially high when it comes to construction loans, Weather changes will continue to have a strong impact on the construction industry and employment figures. There are four concerns about climate change regarding its greatest impact on the construction industry. • Occupational safety • Delayed weather • Construction and manufacturing of building materials • Insurance fee Teknobuilt helps the world build something more digital, smarter, and sustainable. Using our Plus One Digital HSE platform, we are trying to improve the site and worker safety by bringing real-time visibility and decision-making.

  Covid-19 recovery

  The COVID-19 pandemic has plunged many global contractors into one of the most challenging times in history. As countries across the globe introduced lockdowns and other restrictions, the pace of change for contractors has been extreme, with many changing their ways of working overnight. Contractors have had to try and complete existing projects while at the same time protecting staff on-site, complying with government regulations and travel restrictions, as well as managing supply chain interruptions and project suspensions. Teknobuilt has the potential to stimulate recovery, thanks to the potential for job creation. Teknobuilt's end-to-end Digital platform PACE OS helps geographically spread project teams work collaboratively, get visibility and manage, track and deliver projects efficiently.

  Tackling economic inequality

  Inequality affects everyone in society, regardless of income. Inequality can undermine a person's physical and mental health, self-esteem, happiness, self-confidence, and public participation. Teknobuilt believes in providing employment opportunities to deserving people irrespective of their background. We regularly encourage new, young talented people by providing internships. We are constantly looking out for doing our bit to tackle economic inequality in any small way we can.

  Equal opportunity

  Equal employment opportunity refers to the concept of treating all equally in terms of employment. There is no discrimination based on race, gender, religion, ethnicity, color, age, disability, or other factors. At Teknobuilt, employers can only make performance decisions based on their abilities, experience, or potential, equal opportunities are provided to everyone. Nobody is discriminated against based on gender inequalities. Opportunities are provided to all employees based on their talent, employees are also encouraged to bring in 'work innovations'. Encouragement is also given periodically thru initiatives like 'Star of the month' where good exceptional work is recognized. Employees are also encouraged to attend training programs to upskill. Teknobuilt also believes in providing internships to students for industry exposure so that they are armed with practical knowledge to better tap into the job market.

  Wellbeing

  Employee well-being is purpose-driven and woven into the fabric of an organization’s values and the employee experience. It is inextricably linked to a myriad of policies, programs, and benefit offerings as well as to desired culture, productivity improvement, longer-term organizational talent retention, and sustainability of business results. At Teknobuilt, we know that human well-being is important. We at Teknobuilt make sure about the employee's safety, security, and well-being. The company has innovative employee engagement programs like 'Fun Friday' and 'Star of the Month' to go along with the more informal discussions with team members to ensure that Employee well-being is taken care of

Pricing

• Price: £6,000 an instance
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A discounted paid trial version of this service is available as a pilot project for a 3- month period.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at abhishek@teknobuilt.com. Tell them what format you need. It will help if you say what assistive technology you use.