OMETIS LIMITED
Data Platform Optimisation & Modernisation
Ometis optimises and modernises existing cloud data and analytics platforms. We review performance, cost, data structures, and usage patterns, then implement targeted improvements. The service helps organisations improve efficiency, reduce cost, strengthen governance, and maximise value from existing cloud data and analytics investments.
Features
- Assessment of existing data platform performance, usage, and health
- Identification of optimisation and targeted modernisation opportunities
- Cost, consumption, and efficiency analysis across cloud data services
- FinOps-aligned cost management and optimisation improvements
- Optimisation of platform performance, scalability, and reliability
- Architecture modernisation aligned to future analytics and AI needs
- Security, governance, and control improvements where required
- Prioritisation of improvement recommendations based on value and effort
- Knowledge transfer supporting sustainable internal optimisation capability
- Phased roadmap for ongoing platform improvement and modernisation
Benefits
- Improves value for money from existing data platform investments
- Improves analytics performance, reliability, and service responsiveness
- Extends the value and lifespan of existing cloud investments
- Strengthens data governance, controls, and compliance assurance
- Improves user experience, adoption, and trust in analytics
- Identifies underused, inefficient, or redundant cloud services
- Supports sustainable platform growth aligned to organisational demand
- Reduces operational risk, complexity, and support overhead
- Improves scalability to meet future analytics and data needs
- Enables improved financial control and return on cloud spend
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
9 4 7 5 0 0 8 4 7 7 4 8 7 4 0
Contact
OMETIS LIMITED
Ometis
Telephone: 0330 363 9900
Email: info@ometis.co.uk
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Product support capabilities
- Reporting and proactive results analysis
- Other
Service scope
- Service constraints
- Services can be delivered remotely or onsite. Remote delivery is available as standard. Where onsite delivery is requested, reasonable travel and subsistence costs may apply and will be agreed in advance as part of the call-off arrangement. Delivery schedules and locations are confirmed during mobilisation.
User support
- Email or online ticketing support
- Yes
- Support response times
-
Email or online ticketing support
Yes
Support response times
Ometis responds to customer questions according to the priority of the issue. Critical issues receive a response within one hour, high‑priority issues within two hours, medium‑priority issues within four hours, and low‑priority enquiries within eight hours. All response times apply during standard support hours, which run Monday to Friday, 9:00am to 5:30pm UK time. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.2 AAA
- Web chat accessibility testing
- None
- Support levels
- Ometis currently delivers four structured support offerings designed to help customers effectively operate and maintain the software purchased through Ometis. Basic Support provides foundational assistance, including bug reporting and liaison with vendors for fixes, access to vendor documentation, and general help via email or the support portal. Platform Support builds on Basic Support by adding hands‑on assistance with installations, upgrades, configuration, authentication setup, connectivity checks, mobile access configuration, and administration guidance. It also includes best‑practice advice. Application Support focuses on customer‑specific pipelines, integrations, automations, and analytics applications developed or adopted by Ometis. It includes alert‑driven monitoring, issue resolution within supported applications, and liaison with relevant third parties. Extended Support is a customised enhancement of the other levels, tailored to business‑critical needs. It may include extended hours, prioritised handling, additional alerting mechanisms, custom response targets, or bundled consulting, development, and training services.
- AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £995.00 | |
| Senior data architect | £1,250.00 | |
| Chief data architect | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £995.00 | |
| Senior solution architect | £1,250.00 | |
| Lead solution architect | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £650.00 | |
| Senior technical architect | £95.00 | |
| Lead technical architect | £1,250.00 | |
| Principal technical architect | £1,450.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,950.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £495.00 | |
| Analytics engineer | £650.00 | |
| Senior analytics engineer | £995.00 | |
| Lead analytics engineer | £1,250.00 | |
| Head of analytics engineering | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £650.00 | |
| Data analyst | £995.00 | |
| Senior data analyst | £1,250.00 | |
| Principal data analyst | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £650.00 | |
| Senior data engineer | £995.00 | |
| Lead data engineer | £1,250.00 | |
| Head of data engineering | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £995.00 | |
| Lead data governance manager | £1,250.00 | |
| Head of data governance | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £495.00 | |
| Associate data scientist | £650.00 | |
| Data scientist | £995.00 | |
| Principal data scientist | £1,250.00 | |
| Lead data scientist | £1,250.00 | |
| Head of data science | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £1,250.00 | |
| Lead machine learning engineer | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £495.00 | |
| Performance analyst | £650.00 | |
| Senior performance analyst | £995.00 | |
| Lead performance analyst | £1,250.00 | |
| Head of performance analysis | £1,450.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £495.00 | |
| IT service manager | £650.00 | |
| Senior IT service manager | £995.00 | |
| Head of IT service management | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £995.00 | |
| Major incident manager | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £650.00 | |
| Problem manager | £995.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £495.00 | |
| Senior service desk analyst | £650.00 | |
| Service desk manager | £995.00 | |
| Head of service desk | £1,250.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £495.00 | |
| Junior business analyst | £650.00 | |
| Business analyst | £995.00 | |
| Senior business analyst | £1,250.00 | |
| Lead business analyst | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £650.00 | |
| Delivery manager | £995.00 | |
| Senior delivery manager | £1,250.00 | |
| Head of (Agile) delivery management | £1,450.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- A7a88eb9-f768-42b1-b035-4d76cc8fff10
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 790bb7f4-2534-43f3-bf81-11e8eb4d530b
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Plans for positive actions with community groups.
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
- Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Content of the outreach activity is designed to suit the target cohort
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@ometis.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.