SOCIAL VALUE ENGINE LIMITED

Social Value Engine

The SVE provides an accredited way of collecting, measuring, analysing, and reporting social value. It analyses activities, converting them into outcomes that can be quantified and measured using financial proxies. Our licensing approach facilitates the collaboration essential in achieving high impact social value solutions. Independently accredited by Social Value International.

Features

• User friendly: capable of being mastered in 2-3 hours
• Scalable: capable of reporting on individual and multiple projects
• Place based: allowing projects to report at multi-tier levels
• Adaptable: able to report using measures you identify as important
• Expressive: providing results that are easy to understand and share
• Independently assured: by Social Value International
• Cost effective: Provision of 'floating' licences, assigned to project stakeholders
• Collaborative: Designed to promote collaborative working

Benefits

• Better decision making: seeing 'a bigger picture' more clearly
• Facilitates options appraisals: easily building comparable models
• Cross organisational : facilitates both procurement and grant giving activities
• Multi-sector: expanding options by breaking down cultural silos
• Easy to use: making professionals self sufficient
• Cost effective: reducing the need for expensive external consultancy support
• Future proof: Following best practice, assured by Social Value International
• Clearer, broader, communication: consistent, easily understood and engaging

£800.00 to £1,875.00 a user a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Rab@socialvalueengine.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

947729117509094

Contact

Rab Campbell
07841602353
Rab@socialvalueengine.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • Access to the internet
  • Any modern browser (Google Chrome, Apple Safari, Opera)

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We offer e-mail support Monday - Friday 0900-1700; We target responses within one working day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Support is embedded in our licence price and is undifferentiated. We provide a technical account manager and rely on AWS to provide cloud support engineering services.; ; The database is managed in the cloud by mongodb atlas.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: One hour of initial training with a follow-up hour to review initial project(s).
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Users can download their data as CSV when the contract ends. If required alternative formats can be provided through discussion.
• End-of-contract process: At end of contract, the user can download their data and the account is close. The data will persist for a minimum of six months before deletion.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.1 AAA
• Description of service interface: An intuitive menu design that can be followed step by step, with hover-over information and explanations of detail. There is also online documentation, a pdf guide, and videos available to support the user.
• Accessibility standards: WCAG 2.1 AAA
• Accessibility testing: Test and modified with a totally blind user
• API: Yes
• What users can and can't do using the API: API endpoints available to submit to with appropriate permissions to perform calculations and store data.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Organisations can report social value aligned with their own organisational priorities as well as international recognised priorities such as the UN Sustainable Development goals.

Scaling

• Independence of resources: Regular monitoring and elastic expansion of our service from AWS.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: Never
• Protecting data at rest: Physical access control, complying with SSAE-16 / ISAE 3402
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Users can export their data as CSV (MS Excel) and PDF formats.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Our SLA with AWS includes uptime for the web hosting platform at 99.98%
• Approach to resilience: Supplied by AWS and available on request.
• Outage reporting: E-mail alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: Access to management interfaces is technically and procedurally restricted to a small number of administrators.
• Access restriction testing frequency: At least once a year
• Management access authentication: 2-factor authentication

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Automatic daily database backups securely stored.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Potential changes are proposed to the technical team, which reviews the requirements and assesses the potential impact on the service and security. Code changes are tested in a sandbox before being made available on the live application. Version control (git) is used. Logs are checked and security audits carried out to check for vulnerabilities.; ; The various components of the service are all handled and tracked through the AWS cloud platform that the service has been built on.; ; Major changes require approval from a director.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: The codebase is audited both manually and automatically. Patches and fixes are deployed as soon as a potential vulnerability is identified.; ; Our vulnerability management process is driven through the AWS cloud platform on which the service is built. This includes security tools to monitor system activity in real time to assess threats and intrusion attempts. Application and database activity is monitored by event management tools which call attention to potential threats.; The system is updated periodically with regular security updates, and patches are deployed automatically to our service.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Protective monitoring is provided through the AWS cloud platform provider on which the service is built. This includes security tools to monitor system activity in real time to assess threats. Application and database activity is monitored, while event management tools call attention to potential threats. The system is updated periodically with regular security updates, and patches are deployed automatically to our service.
• Incident management type: Supplier-defined controls
• Incident management approach: The AWS platform on which the service is built undergoes an independent evaluation in the form of SOC 1 (SSAE 16 / ISAE 3402), SOC 2 and SOC 3 reports.; For incidents specific to our service, users report incidents to our support team through the standard support channels. The SVE are working towards ITIL compliance.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  The Social Value Engine provides a suite of financial proxies which can be used to provide a value for the benefits delivered by actions planned to address climate change. It can also provide an indication of the costs (using the same metrics) of the negative unintended consequences of actions which accelerate climate change. These can be used to determine either the social value or the Benefit Cost Ratio of the interventions arising from a policy or plan.

  Covid-19 recovery

  The Social Value Engine can be used to proactively project and formatively monitor the impact of actions to address Covid-19 recovery, It has the capacity to set monetised benchmarks for the benefits arising from interventions and to monitor their delivery. This enables the impact of interventions to be both forecast from a planning perspective and monitored for impact during delivery. In relation to the application of funding relating to Covid-19 recovery by local authorities it has been used to evaluate, plan and monitor the effectiveness of interventions. It has also provided a monetised framework for working with end users to draw them into a narrative associated with measuring the impact of their actions to recover from the economic and health impacts of Covid-19 as organisations.

  Tackling economic inequality

  The Social Value Engine provides a means of applying peer reviewed monetised values to the consequences of economic inequality. It has been used actively in relation to both the Stronger Towns Fund and Levelling Up planning. It provides a list of economic benefits which can be used to contextualise and measure the current state of economic inequalities and to plan actions and monitor impacts as interventions are planned and implemented to address them. It is able to animate the aspirations arising from a Theory of Change approach working with those facing economic inequality and to help those seeking to develop and implement policies to address it through provide a measurable framework for planning and action. It does this through providing proxies, aligned to the SDGs which are of high quality, disclosed at the point of use and are a real asset to organisations assessing their ESG approach

  Equal opportunity

  The Social Value Engine provides a framework for identifying the benefits arising from the planning and delivery of Equality Impact Assessments and other activities associated with equalities at work. It has a series of peer reviewed financial proxies which relate to the positive impacts of equalities at work and which also help map the negative unintended consequences of actions which do not take account of the importance of equality of opportunity. It has been used in a number of public policy arenas in this context including those relating to climate change, pandemic recovery and levelling up. The financial proxies within the Social Value Engine which are used to quantify and measure equalities impacts are from public sources and have been validated through a detailed dialogue with individuals who have protected characteristics.

  Wellbeing

  The Social Value Engine has a particular focus on well-being. It has over 300 carefully chosen financial proxies relating to wellbeing. It helps users to match peer reviewed, financial proxies to the impacts in their Theory of Change. Once a Theory of Change has been developed it provides an accredited mechanism for ascribing volumes and deflators to the benefits which have been identified and monetised. It can then be used to either project, monitor or evaluate the impact of interventions. Local authorities and grant giving bodies have been able to use the SVE to plan and monitor their wellbeing interventions in this context. In a situation of limited discretionary funding and with clear priorities around climate change, covid recovery and levelling up it has enabled those with scarce resources to focus and measure their impact. The tool has a particular end user focus and has been used actively by community groups planning their interventions when either bidding for or implementing grants. One strongly reported benefit in this context has been the reflective project planning impacts using the Engine delivers for community groups involved in using it to plan and then monitor their activities.

Pricing

• Price: £800.00 to £1,875.00 a user a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Access to the system for a maximum of one month and support limited to one hour.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Rab@socialvalueengine.com. Tell them what format you need. It will help if you say what assistive technology you use.