Gauri Ltd

Gauri - Data and Analytics Implementation and Support Services

Our practice offers data and analytics services. We can assist with cloud infrastructure, database design and build, data architecture, data resilience, cleanse, migration, analytics, data science and visualisation. We serve a range of technologies, including SAP, Salesforce, PeopleSoft and MS Dynamics. We undertake substantial transformation projects, or smaller tactical projects.

Features

• Cloud Infrastructure and database design
• Infrastructure build: We will build and manage your infrastructure securely
• Data Lake architecture to enable your reporting and analytics delivery
• Data Migration: Cloud migration including cleanse activities
• Data Science: Using ML and AI to derive insights
• Analytics and Visualisation: enabling outstanding data driven decision making
• Reporting: Real time, advanced analytics, metrics and interactive reports
• Building internal capability within client organisation for data and analytics
• Data Warehouse design and implementation
• Cloud data failover design

Benefits

• Reliable and scalable infrastructure design optimised to your requirement
• Effective visibility of live data to enable effective decision making
• Improved insight increasing top line growth and bottom line efficiency
• Identifying patterns and customer insight using predictive ML and AI
• Enabling corporate MI offering a 'single version of the truth'
• Reduced TCO by improving self service culture for analytics
• Reduce costs through efficient use of information
• Robust delivery underpinned by adaptive Agile methodology
• Flexible support and maintenance offerings
• Improved business continuity and resilience

£250 to £950 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.mukerji@gauri.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

948459606152634

Contact

David Mukerji
+447393768651
david.mukerji@gauri.com

Planning

• Planning service: Yes
• How the planning service works: For Big Data Project, we adapt CRISP-DM (i.e. Cross-Industry Process for Data Mining). This methodology provides a structured approach to planning and executing a data mining project due to its practicality, flexibility and overall usefulness when analytics is being used to identify business issues or implement analytics-based reporting. ; ; Gauri recommends embodying the core principles of CRISP-DM and blend it with AGILE based on MVP, where each sprint would execute the necessary step, in line with the recommended CRISP-DM approach and conclude it via show and tell piece. This helps the project teams achieve the right levels of scope for each sprint at the same time maintaining synergy with the proven CRISP-DM stages. ; ; Potentially, key stages for sprint planning could be: ; • Define Scope and Use Case ; • Understand Data ; • Capture Raw Data ; • Data Pre-Processing ; • Segregation of Structured and Unstructured Data ; • Modelling and Conversion ; • Storage ; • Evaluation ; • Deployment (Go-live); • Post Go-live Support & ; • BAU
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS
  • Microsoft Azure & SQL Server
  • Google Cloud
  • Tableau Cloud Solution for Data Insights
  • QlikView for Data Insights
  • SAP BusinessObjects Cloud for Data Insight & SAP Data Services
  • Talend Cloud as ETL and ELT
  • Mulesoft as ELT and ETL
  • Nutanix & Cloudera
  • Power BI

Training

• Training service provided: Yes
• How the training service works: We provide various options and the approach will largely depend on the individual customer needs; 1. "Train the Trainer": This is provided to super users and system administrators. This is comprehensive to ensure users understand and are able to manage the system themselves; 2. Knowledge Transfer: This is to transfer all the process, configuration, technical and Infrastructure knowledge, associated documentation to the inhouse IT team ; 3. "Be-spoke Training": If there is a product skill gap with inhouse team, we can design a tailor made training programme to cover the same; 4. We could also work collaboratively with project team during the design and build of the project so that the inhouse capability is built during the lifecycle of the project.; ; Training can be provided either face to face or via web meetings with supported training guides and documentation if required.
• Training is tied to specific services: Yes
• Services the training service works with:
  • AWS
  • Microsoft Azure & SQL Server
  • Google Cloud
  • Tableau Cloud Solution for Data Insights
  • QlikView for Data Insights
  • SAP BusinessObjects Cloud for Data Insight & SAP Data Services
  • Talend Cloud as ETL and ELT
  • Mulesoft as ELT and ETL
  • Nutanix & Cloudera
  • Power BI

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Gauri can work with the client to support their team in the Migration activities or we can own all elements of the process. We will use ELT/ETL methodologies based on the requirement to populate the data warehouse or data lake using APIs to transfer data between systems.; ; There are various scenarios depending on the current maturity of the Data landscape:; • In Greenfield BIG Data site, we would initially understand the source system data architecture and its data flow. We would then consolidate and extract all its business data to central location depending on the data retention and archival strategy. We would then load this into the cloud. ; • Migration between Clouds comes with out of the box Migration functionalities and this will depend on the chosen Target Cloud system.; • If BIG data project already runs on OnPremise Virtual machines, then we need to create similar VM on the target Cloud Service provider, migrate the services and eventually migrate Data to respective cloud enabled service.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • AWS
  • Microsoft Azure & SQL Server
  • Google Cloud
  • Tableau Cloud Solution for Data Insights
  • QlikView for Data Insights
  • SAP BusinessObjects Cloud for Data Insight & SAP Data Services
  • Talend Cloud as ETL and ELT
  • Mulesoft as ELT and ETL
  • Nutanix & Cloudera
  • Power BI

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: To ensure Quality, our methodology incorporates reviews at appropriate stages and testing. ; Reviews:; 1. Solution Design Document Review; 2. Functional specification / Requirement document Review ; 3. Data Mapping (Source to Target) Document Review; 4. Reporting/ visualization Requirement Document Review; 5. Technical - Code and Unit testing Reviews ; ; Functional Testing: This focuses on testing of business use case against the requirement catalogue or acceptance criteria defined in user stories. This includes the following; a. Data Loading Testing; b. Data Loading Transformation ; c. Unit Testing ; d. Report/Visualization Testing ; e. User Acceptance Testing ; All the above testing is executed by Gauri except for UAT which is typically executed by Business.; ; Non-Functional testing: ; a. Authorisation / Security Testing ; b. Performance Testing: This includes the base line of the server and client response times. ; • Volume Testing – this test identifies maximum load to ensure a given hardware configuration ; can handle representative peak loads. ; • Stress Testing– scenarios that simulate peak loads, including concurrent connected & ; synchronizing remote users & concurrent execution of other production jobs; Gauri will support the above exercise and address any issues or observations that are raised.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Each product has a simple incident management tool via which the incident will be assigned to our support team. This team will then perform analysis and assess the impact, perform the fix, unit test the fix, perform end to end test for the impacted scenarios and hand it over to the Customer to perform user acceptance test, and then promote the changes to production.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We provide the following SLA's for Incident management. These can be tailored for individual customer needs.; Typical SLA details (Priority, Initial response time, Max Resolution time and Operation hours):; 1. Highest, 2 hours, 8 hours, 24x7 365 days; 2. High, 4 hours, 16 hours, Business hours; 3. Medium, 4 hours, 40 hours, Business hours; 4. Low, 8 hours ,As agreed with customer, Business hours; 5. Lowest, 8 hours, As agreed with customer, Business hours; ; Business hours Business hours are 9am to 5pm (UK time), Monday to Friday
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Based on the BIG Data Platforms, following support services are available:; • Maintenance and Administration; • Monitoring and Reporting; • Performance Tuning and optimisation; • Scalability and capacity planning; In Analytics, there are various supports services available and grouped as below:; • Data Loading [ELT/ETL] into Data Lake/Data Layer; • Data Transformation [Programming Language] and load Data Mart; • Reporting and Visualization; • Machine Learning and Artificial Intelligence Services; • Integration services between all above activities; ; L1 Support: This is primarily provided by the Customer and covers the following; • Co-ordination with end users ; • Incident priority validation and categorisation; • Communication to user community related to key issues, system maintenance and changes to Production; ; L2 support: This is shared between Customer and Gauri ; • Validation of Incident priority and categorisation ; • System Infrastructure fixes ; o Cluster management; o Performance tuning; o Capacity Planning; • Data Loading, Transformation and Modelling fixes; • Report fixes ; • Unit Testing ; • Deployment; • UAT ; • Cloud Upgrade Analysis; • Daily system monitoring; ; L3 support: Provided by Gauri team; • Data Loading enhancements ; • Data Transformation and Modelling enhancements ; • Report enhancements; • Unit Testing; • Deployment; • Landscape Management

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: SAP

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  At Gauri Ltd, we are dedicated to championing equality, diversity, and inclusion (EDI) throughout every aspect of our operations. This commitment extends from our internal practices for staff, encompassing recruitment and beyond, to our interactions with clients, from initial contact to ongoing collaboration. Our goal is to adhere to best practices in EDI, fostering an inclusive professional environment whilst acknowledging and addressing structural barriers and privileges. We understand that various groups encounter distinct challenges in both professional and personal spheres, and our EDI mission is centred on building a diverse and inclusive workforce where talent can thrive irrespective of background.; For new applicants, we evaluate suitability for available roles without imposing unnecessary barriers based on age, gender identity, marital status, pregnancy or maternity leave, disability, race, nationality, religion, sexual orientation, or any other protected characteristics. New employees will be welcomed for who they are, empowered to shape our present and future, and provided with opportunities, training, advancement, and reward based solely on merit, free from discrimination. ; We are dedicated to serving our clients to the best of our abilities, regardless of their identity. We strive to maximize the value they derive from our services, demonstrating sensitivity and upholding our values in every interaction. Our business ethos revolves around promoting equality, celebrating diversity, and championing inclusion.

Pricing

• Price: £250 to £950 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.mukerji@gauri.com. Tell them what format you need. It will help if you say what assistive technology you use.