BRUHATI SOLUTIONS LTD
Salesforce Consultancy Services
Salesforce offers Sales, Marketing and Service Clouds next generation Enterprise Applications help you to manage and improve the relationships you have with your customers, prospects, and partners. We can offer consultancy services to your organisation and help you to make the most out of the Salesforce Applications and Platforms.
Features
- Define business case for cloud migration
- Identify benefit to your organization of cloud migration
- Use cloud migration to maximise your business objectives
- Identify workloads and map them to desired outcomes
- Establish a cloud operating model and Plan time and cost
- Customer Insights, Sales Insights, Fraud Protection, API integration
- Salesforce.com and Force.com services
- Sales, Marketing and Service Clouds
- Define Common Data Model for Cloud integration
- Cloud Architecture Adoption Strategy, Cloud Migration and Hybrid Clouds
Benefits
- Deliver best in class Cloud solutions to transform Government
- Improved control and development of the IT estate
- Improved IT efficiency
- Save big with little investment
- Industry Best Practice with insights & lessons learnt
- Independent and Proactive approach to Architecture and Design
- End to end Architecture and Design Delivery Assurance
- Reduced IT Cost and Spend
- Public Sector Domain experience
- Risks Mitigation
Pricing
£400 to £1,350 a person a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@bruhati.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 4 8 5 7 9 1 9 8 5 1 4 1 3 6
Contact
BRUHATI SOLUTIONS LTD
Manuel Di Toma
Telephone: 07554871926
Email: sales@bruhati.com
Planning
- Planning service
- Yes
- How the planning service works
-
Bruhati is working in partnership with clients to chose the right solution and delivery methodology for their needs.
Our Transformation Programme Management Office team is PRINCE 2, PMP, Agile Scrum Master, CAPM, PMI, ITIL certified and experienced many large scale Business and IT transformations.
Our tools and frameworks offer an already made package that our customers can use to quickly start their project work.
We offer a programme delivery team that include PM, QA, PMO that masters all aspects of systems implementation:
• Define, Plan: Scope and Vision, Project/Programme Initiation Document, High Level Plan, costs, and resources
• Plan & Organise: Detailed Plan, Mobilisation of resources, Supplier engagement
• Design: Business, Process, and Technology Analysis and Design, Scope management and Vendor Selection
• Development: Package selection and configuration, Build/Development and Change Management
• Implementation: Release Management, Change Management, People and Process training and rollout
• Review: Monitor and Support, Lessons Learned, Future phase planning, Benefits Realisation - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
We start defining a Training Plan, Benefits Management Plan, Training Budget, Training Schedule and identify specific client specific training needs.
If a knowledge base management is required, Bruhati can deploy and configure one for the client. This can be done on the Cloud or client premise. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
After an initial assessment of the Cloud Estate, Bruhati can offer:
1- Cloud Migration Plan, Cost Assessment and Infrastructure sizing
2- Support Rationalisation of Tariffs and Products on Legacy systems before extraction.
3- Definition and support of Business Led vs Customer Led migrations.
4- Definition of Principles for Data Archival & Policies for Data Retrieval
5- Extract Data from Legacy into a Staging DB.
6- Transform data while loading into the Intermediary Database.
7- Load confirmed data to Target Database.
8- Keep track of data model changes in Legacy. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We help clients performing quality assurance and performance testing through:
• Test Strategy and Operating Model Design
• Test Programme Mobilisation, Delivery and QA
• Test Execution, Accelerators and Automation
• Test Health check and Process Optimisation
• Code Reviews
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
Bruhati provide support services covering:
1- Consulting engagements that result in support of Cloud based solutions built by us.
2- Specific Managed Service agreements for client's on-premise, hybrid and cloud based applications.
Service scope
- Service constraints
- There are no specific constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Responses are made within office hours.
Out of office hours support can be arranged with clients if required. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- Ensured the keyboard is accessible and text-to-speech is reader-friendly. We’ve made all the default colour settings WCAG 2.1 AA compliant by default.
- Support levels
-
Support is currently offered on a 24 hours x 7 days a week basis. Web chat support will be 9am to 5pm basis during the working week Mon-Fri.
This is however flexible and can be extended according to the client requirement.
Managed Support can be offered as a standalone service and is embedded within a costed managed service agreement.
Access to a Technical account manager is subject to prior agreement with customer.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- Yes
- Any other security certifications
- IASME Governance
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Our service can help organisations reduce their environmental impact and carbon footprint, by providing solutions that enable them to work and interact remotely, and that optimize their energy consumption and resource efficiency. For example, the service can help design and implement cloud-based solutions that use artificial intelligence, automation, and IoT, which can improve operational efficiency, reduce emissions, and monitor environmental performance.Covid-19 recovery
Our service can help organisations deliver social value for Covid-19 recovery, by providing solutions that enable business continuity, resilience, and agility in the face of uncertainty and disruption. For example, the service can help design and implement cloud-based collaboration tools, remote work platforms, and digital services, which can enhance productivity, communication, and customer satisfaction, and support the transition to new ways of working and interacting.Tackling economic inequality
Our service can help organisations contribute to the economic development and social inclusion of their communities, by providing solutions that enable them to create and distribute value, and that support the empowerment and participation of disadvantaged groups. For example, the service can help design and implement cloud-based solutions that use blockchain, e-commerce, and social media, which can increase transparency, access, and engagement, and foster a culture of trust and accountability.Equal opportunity
Our service can help organisations promote diversity and inclusion in their workforce and customer base, by providing solutions that enable them to attract and retain talent, and that support the fair and equitable treatment of all individuals. For example, the service can help design and implement cloud-based solutions that use machine learning, chatbots, and personalisation, which can improve recruitment, retention, and performance, and foster a culture of respect and recognition.Wellbeing
Our service can help organisations deliver social value for wellbeing, by providing solutions that improve the health and happiness of employees and customers, and that support the balance between work and life. For example, the service can help design and implement cloud-based solutions that use gamification, analytics, and feedback, which can increase engagement, motivation, and satisfaction, and foster a culture of recognition and appreciation.
Pricing
- Price
- £400 to £1,350 a person a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@bruhati.com.
Tell them what format you need. It will help if you say what assistive technology you use.