Agilisys Ltd

Power BI business analytics report and dashboard development service

Agilisys extensive experience and expertise allows us to develop highly effective, Power Platform solutions with tried and tested mature methodologies. Our co-design led agile innovation development approach reduces risk and complexity, accelerates delivery, and allows the benefits of Microsoft Power Platform to be realised quickly within your organisation.

Features

• Power Apps bespoke solution architecture design and development services
• Power Automate business process and workflow automation services
• Power BI business analytics report and dashboard development service
• Power Virtual agents architecture, design and development services
• Common Data Service data modelling and entity design services
• Power Platform custom connector development and design services
• On Premise Data Gateway design and implementation services
• Power Platform Center of Excellence governance and deployment services
• Power Platform managed support services
• Application lifecycle management and deployment services

Benefits

• Digitally transform and modernize business applications and processes
• Analyse data, build applications and automate businesses processes
• Unlock business insights from data with advanced Power BI dashboards
• Empowers teams to easily create powerful bots
• Centralised data models and secure data foundations unlocks valuable insights
• Connect internal and external data sources to power platform.
• Enable Power Platform to reach back to on-premise resources
• Nurturing organic growth of applications whilst maintaining governance and control
• Access to centre of excellence centres
• Manage monitor and maintain deployed solutions through automation

£726 to £2,070 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@agilisys.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

950003783059815

Contact

Gemma Teagle
07792 169644
info@agilisys.co.uk

Planning

• Planning service: Yes
• How the planning service works: In our experience, at the outset of mobilising project team for an agile Power Platform development project it is important for everyone to have a clear understanding of what the solution requirements, scope and approach are going to be and this must be a collaborative user engaged exercise. We will schedule stakeholder workshops to identify and articulate: 1. The business processes which are influenced by or interacting with the solution and therefore may need to be revised to ensure continuity of service and minimise disruption. 2. Map out the solution business logic to look at the as-is (assuming such a process currently exists) and to-be differences. This helps to identify potential gaps or deficiencies with the existing process and identify opportunities and improvements which can be realised through delivery. 3. Understand and map the user personas and security role requirements of the solution ensuring the correct data access controls and functionality are defined from the outset. We will then produce simple wireframes of the solution or provide access to a demo enviroment which will provide stakeholders with a visual understanding of how the various components of the solution may look before proceeding to full design phases.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents
  • Common Data Service
  • Power Apps Custom Connectors
  • On Premise Data Gateway
  • Power Platform Centre of Excellence
  • Power Platform Managed Services
  • Application Lifecycle Management

Training

• Training service provided: Yes
• How the training service works: Agilisys provides workforce engagement sessions to kickstart organisation-wide adoption of Power Platform. This consists of workshops covering real-life user scenarios, drop-in sessions, app in a day sessions, product-specific training and provides users with the knowledge they need to start using Power Platform with confidence. In addition to this, we can also deliver product-specific training on any of the individual workloads within Power Platform. Agilisys can provide super-user training, training for IT staff, or training for end users. We can work with our customers to establish a super-user innovation community, and provide an ongoing service to improve knowledge and standards across this group. We can provide a Power Platform resource hub with content which is updated regularly to keep staff up-to-date with new features and changes across the platform. As part of our Power Platform workforce engagement programme, we provide access to advanced Microsoft 365 engagement analytics which can demonstrate changing user behavior.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents
  • Common Data Service
  • Power Apps Custom Connectors
  • On Premise Data Gateway
  • Power Platform Centre of Excellence
  • Power Platform Managed Services
  • Application Lifecycle Management

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Within the Power Platform practice we have highly skilled architects, engineers and business analysts, who have a proven track record for delivering complex and large scale business application solutions. We have developed successful methodologies for driving development of agile co-design led solutions. Our strategic partnership with Microsoft empowers us to provide strategic advice aligned to the Microsoft roadmap and future direction of travel, ensuring we deliver modern technology solutions which maximises the functionality available within the power platform. The insights we gain from our partnership with Microsoft inform constant improvements to our methodology and approach, which is continually refreshed to align with industry best practice standards and processes.; We follow a standardised approach for solution design within Power Platform - assess, design, build, test and implement. Our standard methodology can be applied to any solution scenario, focusing on business outcomes and delivering true digital transformation. When migrating content into the platform we typically take a data first approach which allows us to transform how your employees work and collaborate and deliver significant productivity improvements.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Power Apps
  • Power Automate
  • Power BI
  • Power Virtual Agents
  • Common Data Service
  • Power Apps Custom Connectors
  • On Premise Data Gateway
  • Power Platform Centre of Excellence
  • Power Platform Managed Services
  • Application Lifecycle Management

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type: Security testing
• Certified security testers: Yes
• Security testing certifications:
  • Tigerscheme
  • Other
• Other security testing certifications:
  • Matches Code of Connection requirements, complete the CoCo compliance grid.
  • Work to OSSTMM and CESG CHECK.
  • Company is GCHQ CESG CHECK green light approved.
  • Is TigerScheme certified.
  • Consultants are CHECK Team Leaders/Members, verifiable on the CESG website.

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We are able to provide training and support for all of the software services included in the Agilisys Power Platform solution listing. Early-life support would be included in each of the solution deliveries and we are also able to offer ongoing support. This can include general user support, adoption training, ongoing proactive support, and can either be specific to the solution which has been delivered, or the scope can be extended to all of Power Platform

Service scope

• Service constraints: Services are dependent on the availability of modern infrastructure and appropriate bandwitdth. More detailed constraints may depend on customer specific circumsatnces to evaluate against the Microsoft Service Descriptions available at https://technet.microsoft.com/en-us/library/office-365-service-descriptions.aspx Support services will predominantly be remote. On-site support can be provided for an additional cost.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: "Response times within service hours as per selected management service are:; P1 15 minutes, P2 30 minutes, P3 2 hours, P4 4 hours"
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Agilisys provide three levels of support for clients: Basic, Standard and Premium.; All three support levels include a UK-based support desk with cover across Monday to Friday (excluding bank holidays) 8am to 6pm. Clients can purchase extended support hours for an additional cost. ; Basic support includes 16 technical support hours per month. Standard increases to 40 technical support hours per-month, with the Premium support package including unlimited technical support hours. ; Both Standard and Premium support packages include change management and service reporting. Premium support includes advanced adoption and engagement reporting for Office 365, and up to one day of on-site Microsoft 365 training workshops per month. As part of the Premium support package, Agilisys will also establish a Microsoft 365 Champions Network, and run a monthly workshop.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LRQA
• ISO/IEC 27001 accreditation date: 11/03/2024
• What the ISO/IEC 27001 doesn’t cover: The scope of this approval is applicable to: ; ; The Information Security Management System of Agilisys Ltd, including business support services, contracted Managed IT Services and Cloud Services delivered to our clients in accordance with Statement of Applicability.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Agilisys’ Environmental Management System is ISO140001:2015 certified, we understand the critical importance of addressing climate change and have committed to reducing our own carbon footprint while helping our customers to reduce theirs. Through our current initiatives, we have already reduced our GHG emissions by ~13% from our initial baseline, set in FY2021/22. In tackling climate change, we have both client facing and internal objectives to lessen Agilisys’ impact on the environment. Our client focussed objectives include - Providing timely Emissions information; Ensuring that all clients are informed of their GHG emissions on a regular basis as part of standard service reporting; Provide advice and guidance on reducing emissions; Provide information of optimising and efficient utilisation of services to reduce GHG emissions. Our internal objectives have been set to address the mix of emissions that we have across all three scopes and are summarised as - Improving awareness - Ensuring that all employees are informed about Agilisys' net-zero targets, environmental policies, principles, and procedures; Reducing business mileage - business mileage should be within 10% of the 71,611 miles travelled in 2022-23 now that COVID restrictions have been fully lifted; Improved Baselining - We're improving our data collection to create a thorough baseline for tracking all emissions, including non-mandatory aspects. Agilisys is committed to sustainability, through baselining, targeted emission reduction initiatives, and transparent reporting practices and we are continually improving our Environmental Management System. This benefits our clients through - Demonstrable Environmental Impact - our approach ensures a demonstrable reduction in environmental impact through rigorous baseline measurement and optimisation initiatives; A responsible track record - Our EMS is ISO14001:2015 certified and has already delivered a ~13% reduction in tCO2e and our reporting and management are being continually improved; Transparent Reporting - We publish environmental reporting annually, measuring ourselves against our environmental commitments.

  Covid-19 recovery

  Agilisys’ passion and commitment to supporting the recovery from COVID-19 is demonstrated by our co-founder, Manoj Badale, holding a role as Commissioner of the COVID Recovery Commission. The following examples evidence the scale of our commitments and proven approach and ability to deliver exceptional outcomes with our customers: North Lanarkshire Council – Agilisys has designed and developed a series of online modules, in playbook format, to be used by senior phase pupils and modern apprentices. The modules are designed to increase young people’s awareness, motivation, resilience and persistence and include activities and practical exercises to assist them in writing a personal statement or CV, preparing for interview and ultimately tips to help them adjust to the workplace. Helping Hands – In response to the pandemic, Agilisys designed and built a contact management solution that is designed to track both outreach contacts with vulnerable people and identify their specific needs. This solution was deployed on an ’at cost’ basis to thirteen authorities in 2020. Agilisys understands the profound consequences that COVID-19 has had on communities across the UK and has a deep understanding of how to make a positive impact to help stimulate recovery across key areas. Agilisys is operating in the highest growth sector in the UK economy. As a technology and Digital transformation company, we continue to work with our customers in successfully building Digital Skills within communities across the UK. For this reason, we believe Digital Skills is the best and most effective way for us to deliver best value and tangible benefits. In developing the focus of our social value offer we have concentrated on the creation of employment opportunities and the enablement activities of sponsoring and supporting re-training of young people – one of the most impacted generations of our community impacted by COVID-19.

  Tackling economic inequality

  We recognise the problem of workplace inequality and its pernicious impact. Agilisys is committed to ethical behaviour, transparency, and accountability, ensuring trust with clients and partners as part of our core value of Integrity. We are committed to fair working practices for workers in our sphere of influence, including everyone engaged in the delivery of our services. Our approach to tackling workforce inequality is multifaceted, integrating ethical considerations, compliance measures, and committing to fair working practices. We believe that being inclusive is fundamental to project and service delivery, and fair practices are an essential component of workplace wellbeing. Our Chief Executive Officer is responsible for compliance with our workforce inequality policy, which he also sponsors, this is reviewed annually. Under this policy, Agilisys has taken the following steps in relation to slavery and human trafficking: Expanding our whistleblowing policy to cover concerns about slavery or human trafficking; Ensuring practices for checking that all employees are paid at least the minimum wage and have the right to work in the UK; Updating template commercial agreements to include an obligation that suppliers will comply with the Modern Slavery Act, corresponding local legislation or, where no such legislation exists, the spirit of the Modern Slavery Act; Identifying and prioritising high-risk areas in the supply chain. Agilisys is committed to fair working practices for all, and takes rigorous steps at policy and operational levels to tackle workplace inequality. Ethical Framework - Our commitment to an ethical framework ensures the identification and mitigation of modern slavery and human trafficking risks. Legal Compliance - Our rigorous processes manage compliance with all applicable employment laws ensuring legally sound and responsible service delivery. Positive Outcomes - Our regular staff surveys show that our employees value Agilisys’ commitment to workplace equality and making the world a better place.

  Equal opportunity

  We have an active Diversity and Inclusion strategy with initiatives across Agilisys, ensuring that we are a truly welcoming place to work, actively promoting diversity and inclusion. Initiatives include: Reach Network - Agilisys is committed to consistently improving the level of ethnic diversity within the company. The company conducts itself with the following principles in mind: Zero tolerance of Racism and prejudice; Encourage education about racial inequalities; Support for staff is always available. Our Diversity & Inclusion committee drives the notion of a level playing field forward Agilisys has made diversity and inclusion central to its policies. Women in IT - Agilisys actively recruits and develops in-house female talent. Below are some of the initiatives implemented to address gender inequality: Work Shadowing to encourage girls to start their careers in technical roles. Partnering with ADA academy to hire female BAME and LGBTQ+ early tech talent. Embrace & Enable - This network aims to bring together members of the Agilisys community with a physical or mental impairment, developmental condition, or other condition covered by disability legislation in an informal and relaxed way. Through this network, we want to empower Agilisys to be more disability confident, leverage diversity of thought, and create a collaborative, supportive working space where our people can flourish, everyone feels comfortable and safe in the workplace. LGBTQ+ network- This network provides a platform to celebrate the LGBTQ+ community, to challenge prejudice, and to help shape Agilisys into a place where everyone feels safe and comfortable to be their true selves. People don’t need to identify as LGBTQ+ to be involved - the network is for anyone who has an interest in creating a support network, raising awareness, and keeping the business honest in providing equal opportunities as a diverse and inclusive place of work.

  Wellbeing

  Confidently Digital - Invest in new technology to improve people's health, lives and digital services; The rapid pace in the development of ‘Gen-Tech’ such as ChatGPT provides huge potential to improve people’s health, lives, and digital services. Examples of initiatives include: Development of software products that predict frailty amongst the elderly, enabling proactive intervention by Adult Services to help keep people living independently in their own homes for longer, delivering a better quality of life and reducing expenditure on care homes; Gen-Tech powered solutions that can propose optimized care packages for care workers to review/amend/approve, freeing up time to focus on interventions and driving better outcomes; Our RPA, Data and IoT capabilities can, we believe, support our clients in effectively harnessing the future digitally aspirational workforce, and enable deliver of better services at lower cost. Agilisys uses the following approach to ensure our Social Impact commitments on our contracts deliver significant value and maximum impact for the communities, staff, customers and patients that they are intended for. Step 1: Defining Outcomes is a process of agreeing the outcomes with our clients. Step 2: Is the process of agreeing the priorities and cycle of activities. Step 3: Involves a detailed schedule of stakeholder engagements to ensure we communicate and gain buy in to the Social Value Plan and where appropriate sponsors are in place to guide and lead the approach and communications in their localities. We have over 70 local authority partners across the UK. Step 4: Is the Implementation Phase. We will ensure that the plan is well resourced and clear governance is in place to maintain momentum and ensure decisions and activities are kept on track.

Pricing

• Price: £726 to £2,070 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@agilisys.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.