Ultima Business Solutions Ltd
Ultima VMware Consultancy Services
This engagement provides VMware expertise professional services in private and public cloud for vSphere, vSAN and VMware Cloud Foundation.
The service covers activities such as design, implementation, migration, health checks & optimisation. The deliverable is to provide the customer with expert advice to best practice designs, optimise or resolve issues.
Features
- Delivered by certified VMware Modern Data Centre architects and consultants
- Backed by straightforward four and eight stage project methodologies
- Evaluate health of vSphere, vSAN, NSX, vRealise and Cloud Foundation
- Identify non-compliance with vendor and industry best practice
- Conduct VMware vSphere High Availability and Disaster Recovery assessment
- Identify candidates for consolidation / migration to Azure or AWS
- Produce actionable list of recommendations and take the next steps
- VMware software-defined datacentre (SDDC) designs, following vendor best practice considerations
- Architectural blueprints that deliver the required functional and non-functional requirements
- Migration activities from Current to a new Target Operating Model
Benefits
- Help prevent issues turning into performance degradations or critical failures
- Peace of mind that your VMware Cloud is running optimally
- Deliver VMware datacentre assessments detailing current and target operating models
- Range of tactical services e.g. health checks and performance analysis
- Assist with deployment of vSphere, in the private/public cloud
- Additional technical capacity to de-risk projects and enable organisational agility
- Help facilitate decision making through technical forums and workshops
- Up-skill team members through shadowing and knowledge transfer activities
- Flexible engagement models (skills, frequency and duration) at competitive rates
- Access to extensive technical IP, including vendor and Ultima best-practice
Pricing
£335 to £1,450 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at publicsectorbids@ultima.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 5 0 0 7 2 8 1 8 1 7 0 9 7 1
Contact
Ultima Business Solutions Ltd
Ultima Bid Office
Telephone: +44333 0158000
Email: publicsectorbids@ultima.com
Planning
- Planning service
- Yes
- How the planning service works
- In additional to transitional architectural design and transformational consultancy services, Ultima maintain a wide range of tactical and strategic advisory services. These are referenced in the Service Definition and include but are not limited to; VMware data centre assessment, virtualisation health check, VSAN health check, vSAN deployment. In addition, customers can procure Data Centre Optimisation Advisory Services, which is a strategic engagement designed to produce a strategy to modernise your Private / Public Cloud environment.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Ultima’s in-house technical Consultancy team are able to provide the experience and processes necessary to deliver an extensive range of on-trend solutions and cloud services, transforming your organisation’s IT infrastructure and delivering efficiencies and cost savings across the board, so that your company can realise its full potential. Our consultants hold top tier partner accreditations from a range of Modern Data Centre vendors like VMware, and can demonstrate extensive design and deployment experience, helping to both expedite and de-risk delivery.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
- Under our separate IRIS Mission Critical Support Service, we provide access to three different support plans, each providing an increased level of ownership and accountability. Essentials - Provides 24x7 incident analysis, resolution and essential checks, coupled with basic event, availability and capacity management. Benefit from our integrated automation platform, as well as our monitoring and alerting expertise, this low-cost option is perfect for non-critical infrastructure, where you may not wish us to manage the entire platform. Advanced - Designed to provide guaranteed availability SLAs, alongside access to our knowledge base and CMDB, we are accountable for the health and performance of the infrastructure under support. This tier includes access to our third level teams, who perform advanced maintenance in order to keep your systems operating effectively. Ultimate - For our top tier service, customers benefit from guaranteed resolution SLAs and access to a broader set of products and services, including root cause analysis for P1 events and major incident management. Ultimate is designed for customers who are typically looking for an MSP to retain accountability of the technology under contract.
Service scope
- Service constraints
- While the scope of the services have been described herein, they are subject to change in line with developments from VMware. At the point of enquiry, we will work with your organisation to capture your requirement and ensure that we propose the most appropriate solution - packaged or bespoke - alongside commercials to conduct the work.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- As a consultancy-based engagement, there are no SLAs applicable to this particular service. In order to ensure that key deliverables and specific business outcomes are met, Ultima will draw up a Statement of Works with Client stakeholders, and deliver the project or service in line with a defined plan or schedule of activities, and our performance will be measured accordingly.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- VMWare
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Lloyd's Register
- ISO/IEC 27001 accreditation date
- 23/08/2021
- What the ISO/IEC 27001 doesn’t cover
- The certificate covers all areas relevant to this service.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
Fighting climate change
Fighting climate change
Specific targets will be agreed with each customer at contract commencement, such as dedicated hours to a cause, green consultancy, or activities in the local area. However, at a broader level Ultima will deliver wider benefits. Our services are carried out remotely, wherever possible, reducing carbon emissions. Public transport will be encouraged for any mandatory travel. This ensures that customers working with us will have low supply chain carbon emissions. The services provided will also enable our customers to reduce their carbon emissions. For example, reduction of hardware and datacentre reliance through hosting and management. Resources used will be maximised through replicated use, reducing overall impact on the environment. Additionally, for every new member of staff hired, Ultima will plant one tree to offset their carbon footprint. Therefore, through working with Ultima, customers are reducing carbon emissions through a greener supply chain, and through reduction of their own infrastructure.Covid-19 recovery
Covid-19 recovery
Specific targets will be agreed with each customer at contract commencement, such as dedicated hours to CV/interview training, work placement targets, or retraining. However, at a broader level Ultima will deliver wider benefits. Working with Ultima will enable cloud services, and therefore, flexibility to effective and reliable remote working for customers. Therefore, those most vulnerable will have better access to IT services and allow efficient social distancing. Furthermore, Ultima is committed to the mental health of those working with us. Support will be offered to anyone working on each customer contract.Tackling economic inequality
Tackling economic inequality
Specific targets will be agreed with each customer at contract commencement, such as percentage of SME supply chain, work placement targets, or apprenticeships. However, at a broader level Ultima will deliver wider benefits. By working with Ultima, customers will be spending with an organisation with the flexibility to work directly with SMEs, and can offer this as a choice. Ultima work with SMEs as part of the supply chain. Therefore, customers are supporting SMEs through working with Ultima.Equal opportunity
Equal opportunity
Specific targets will be agreed with each customer at contract commencement, such as targeted training, work placement targets, or apprenticeships. However, at a broader level Ultima will deliver wider benefits. Ultima are committed to ending modern slavery. This is demonstrated through the actions outlined in the modern slavery statement. Therefore, by working with Ultima, customers are actively reducing risks associated to modern slavery via their supply chain.
Pricing
- Price
- £335 to £1,450 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at publicsectorbids@ultima.com.
Tell them what format you need. It will help if you say what assistive technology you use.