OCF LIMITED
OCF Managed Services
OCF offer remote Administration and Management Services for cloud-based HPC. Our collaborative processes and bespoke solutions are an extension of your organisation, rather than an outside entity. We work proactively to keep environments running optimally, and in the event of an incident, guarantee a timely resolution and communication throughout.
Features
- UK based technical team
- Remote management of HPC technologies including Schedulers, Provisioning, Storage Systems
- Access to a dedicated specialist HPC managed services team
- Broad skillset of typical HPC technologies
- Proactive monitoring and managing of your environment
Benefits
- Cost-effective alternative to hiring a dedicated person/team
- Flexible service tailored to individual customer requirements
- Collaborative approach to working with customers
- Team approach ensures continuous service during sickness/leave
- Broad knowledge/experience base from working with multiple customers/industries
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Tenders@ocf.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
9 5 0 5 6 1 3 1 5 3 8 9 5 9 5
Contact
OCF LIMITED
Megan Stroud
Telephone: 0114 257 2200
Email: Tenders@ocf.co.uk
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
Managed Public cloud
- Managed Public IaaS
Service scope
- Service constraints
- No constraints
User support
- Email or online ticketing support
- Yes
- Support response times
- All support contracts have an agreed SLA. Included service hours are 9:00 to 17:30 Mon-Fri with a 4 hour response. Support contracts are priced according to the supported service/s and SLA requirements. Enhanced support SLAs are available and can be tailored to customer requirements. OCF allocates an Account Manager to each client.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Standard UK working hours (Week Days)
Extended UK working hours (Week Days)
24 x 7
Standard UK working hours (Week Days) - £4600/environment/month (12 month contract)
Extended UK working hours (Week Days) - POA
24 x 7 – POA
OCF customers also benefit from the services of a Technical Account Manager who will complement the Account Manager by managing the technical side of the relationship with the customer. Being closely aligned will allow the Technical Account Manager to gain an intimate knowledge of the customer's environment, aspirations and challenges, ensuring continuity through technical interactions between OCF and the customer, attending design and scoping meetings as well as project wrap up sessions.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,200.00 | |
| Technical architect | £1,300.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £2,500.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data scientist | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £2,500.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| End user computing engineer | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service manager | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure operations engineer | £1,700.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Citation ISOCertification Limited
- ISO/IEC 27001 accreditation date
- Saturday 21 December 2024
- What the ISO/IEC 27001 doesn’t cover
- OCF Limited has determined the scope of the Information Security Management System and this is recorded on the ISO 27001:2022 Certificate as follows: 'The design, build, deployment and support of high performance compute, storage, cloud and AI solutions to all sectors'. Activities outside of this scope are not covered by the certification.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau Limited
- ISO 9001 accreditation date
- Friday 19 September 2025
- What the ISO 9001 doesn’t cover
- OCF Limited has determined the scope of the Quality Management System to cover the provision of IT solutions and related services designed to add value to clients’ businesses through the use of innovative technology, highly skilled personnel, effective project management, and strong partnerships with leading IT vendors. Activities outside of this scope are not covered by the certification.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 0ee0256a-ccf2-4edb-9079-046e14f12f56
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Tenders@ocf.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.