3C Consultants

Digital Transformation

3C provides digital, data and IT consultancy to the social housing and care sectors, and other public sector organisations.
We provide a range of services that support the procurement and successful implementation of cloud services that represent true value for money.

Features

• Extensive experience ensuring value for money
• Guidance and assurance
• Business case development and advice.
• Programme planning and co-ordination.
• Business process re-engineering.
• Procurement advice and support.
• Strategy development and strategic support.
• Programme reviews and roadmap development.

Benefits

• Provides assurance
• Assisting with compliance
• Optimise the benefits of technology and data
• Delivery of defined objectives
• Achievement of strategic ambitions
• Show demonstrable social value
• Ensure value for money
• Improves efficiency and reduces stress in the workplace
• Improves customer satisfaction.
• Identify robust and best in class solutions.

£500 to £1,300 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@3cconsultants.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

952403321446717

Contact

Colin Sales
0333 900 3003
info@3cconsultants.co.uk

Planning

• Planning service: Yes
• How the planning service works: A successful journey requires you to define the start and end points. We would facilitate a series of workshops to discover the current state ('As Is'), recognising both weaknesses and strengths. We map out the current processes and walk through these, recomending quick wins where possible. We combine our knowledge of what works with a consultative approach to design solutions that will achieve organisational ambitions ('To Be'), providing a the business case and a qualified and costed roadmap, removing obstacles to automation and calculating potential cost savings.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft 365
  • 3C Data Logic automated data quality management

Training

• Training service provided: Yes
• How the training service works: Our mission is to empower people to create social value through the best use of data, technology and digital services. Our consultants our trained to coach and mentor so that our work can be continued long after we are gone.; 3C offer specific training around data quality management and Microsoft 365. Training is interactive and exercise-focused and is run either remotely or in-person. Participants save their work and share with other trainees in the session. ; ; Basic level training is for non-technical staff. Covering everyday use, it allows users to navigate the software and monitor data areas. With regards to data management, users are taught to create and publish their own rules and analysis within the system. ; ; Intermediate training focuses on further developing a user’s capability. With regards to data management, users are taught to index new data into systems securely. They also will begin documenting and validating their data using a Data Dictionary. ; ; Advanced training in data management enables users to setup external connections; automate email alerts and create BI reports. Advanced users will be capable of maintaining Timeline Indexes, a powerful way to monitor data quality. They are shown how to compare and reconcile data between different data sources.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Data Logic data quality tool
  • Microsoft 365

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: 3C has considerable experience in supporting organisations to integrate systems, so supporting a seamless, positive experience for customers and staff, automating processes where possible to maximise efficiency and minimise labour intensive tasks.; Our data consultants can migrate data between systems; support you to overcome data quality issues and provide you with the information to support compliant, insightful, effective decision making.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: 3C's data quality service will help organisations to identify and eliminate any data anomalies via the processes of data profiling and cleansing. ; ; 3C will assist to create and embed a data quality framework that allows organisations to demonstrate exceptional data governance. Using an automated data quality service tool to ensure that organisations can proactively control data quality 24/7, providing automated alerts when discrepancies occur. Additionally, the data tool can easily search across your whole data estates for information relating to an individual, helping you to efficiently service information request, such as Subject Access Requests (SARs).; ; Data Quality Analysis and Action Planning utilises specialist software that automates the proactive monitoring of data for compliance and quality purposes. Dashboards provide insight of data quality performance and data health, giving management and stakeholders confidence that data quality and compliance is being maintained, helping safeguard against a regulatory breach. ; 3C will help create a foundation for robust data compliance that’s aligned with current legislation and GDPR. This will help organisations to mitigate the risk along with the subsequent potential financial and reputational loss.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: Data Logic data quality tool

Service scope

• Service constraints: Support is principally provided remotely.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 4 hours of receiving the email on working days 9am to 5pm (not at weekends and bank holidays).
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: 4 hour response user support during normal working hours.; See our pricing for costs; We provide a support engineer with a detailed understand of the technical solutions we provide.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Infoboss Ltd

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  3C has a strategic ambition to reduce our carbon footprint. As 3C hasn’t got a main office, this is already a positive environmental position to be in. We have looked into measuring the carbon footprint for every employee and associate currently working with 3C to understand our current position. This has been achieved by measuring home energy consumption; travel miles (per car, public transport); as well as telephone and computer use, with an estimate of other factors like equipment, food and clothing. Using an online calculator this is converted into a tonnage of carbon dioxide per calendar year, allowing 3C to then offset this using an algorithm set by carbonfootprint.com (who’s calculators are checked regularly as part of the Quality Assurance Standard (QAS). This provides assurance that the results are always up to date and accurate. By following this process, 3C has helped fund renewable energy and energy efficiency projects, many of which bring additional social and community benefits in addition to reducing greenhouse gases. 3C received a formal certification via a Verified Carbon Standard (VCS), which is a global benchmark for carbon reduction, so providing evidence of our drive to become carbon neutral. Further action has been taken to reduce 3C's impact to climate change: ; • All staff to minimise travel, utilising collaboration via video conference wherever possible. ; • Where there is a necessity for travel, utilise public transport where reasonably appropriate. ; • Using laptops as opposed to desktops as far as possible ; • All staff to utilise the Ecosia.org search engine (planting trees for online searches) ; • Support and buy from companies that are environmentally responsible and sustainable.

  Tackling economic inequality

  3C is a specialist provider of data and ICT consultancy to the social housing sector in the UK and Ireland. Our mission is to empower people to deliver social value through the best use of data, technology and digital services. We are therefore actively committed to the purpose of tackling economic inequality by assisting organisations to support their customers find and thrive in homes provided by the organisation. Our services not only enable tackling economic inequality but also support our customer to achieving this goal too.

  Equal opportunity

  s3C is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Our employees are our most valuable asset and we know that in order to deliver excellent services to our customers we need to recruit and retain the best people. We want to ensure that our team is truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As an employer, 3C is committed to equality and values diversity within its team. Our goal is to ensure that these commitments, reinforced by our values, are embedded in our day-to-day working practices with all our customers, colleagues and partners. As a service provider, 3C is committed to ensuring that there is no unlawful discrimination of customers or the public.

  Wellbeing

  3C recognises that some people will have additional needs in carrying out their duties properly. 3C will endeavour to amend the role or provide additional support to enable an employee with additional needs to carry out the role. 3C recognises that people’s personal circumstances differ one from the other and vary throughout an individual’s working life. For this reason, opportunities for flexible working will always be available including reduced hours or part time working, compressed hours, variations to the standard working day or week and zero hours’ contracts. We will ensure that employees working flexibly have the same opportunities for personal development and promotion as full-time colleagues. The treatment of pay and benefits for employees on flexible working arrangements will be consistent with full time entitlements and wherever possible.

Pricing

• Price: £500 to £1,300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@3cconsultants.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.