Intuitive Pro Ltd

Moonlight Consulting

We turn your customer data into useful insights, improving how you capture and use data to boost your service quality. Our help is perfect for businesses that have a lot of data but don't know how to use it to grow or track progress, making you more agile and responsive.

Features

• Customer or Service User Data Review.
• Advanced Analytics to enable deeper understanding of data.
• Strategic interactive dashboards.
• Process review including complaints, service requests, management oversight etc.
• Predictive modelling to forecast future trends.
• Insights Generation.
• Continuous improvement of processes in response to insights
• Idea testing and prototyping
• Governance to embed into ways of working

Benefits

• Enhanced Data clarity
• Accelerates data driven decision making ability
• Boosts operational agility to adapt quickly to market
• Reduced data management time and resource overhead
• Empowers colleagues to drive changes to service design
• Reduced business risk of unsuccessful implementation of ideas
• Enhanced ability to anticipate changes in service user requirements
• Fosters a culture of continuous learning across the organisation
• Empowers organisation to evidence measured progress

£650 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@intuitivepro.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

952418939457276

Contact

Service Support
07896003457
sales@intuitivepro.co.uk

Planning

• Planning service: Yes
• How the planning service works: We help clients plan and implement cloud hosting and software services. Our process starts with understanding the client's specific requirements and current technology setup. Our analysis includes a review of improvement opportunities and how cloud technologies can best serve them. ; ; We then help choose the right cloud services based on strategic goals and budget constraints. We compare different solutions offered by providers and ensure that the chosen solution meets industry standards and industry specific compliance requirements.; ; Once the client decides on a service, we create a detailed plan for implementing it. This includes setting out important steps, assigning tasks, and setting deadlines. We manage the project, making sure everything goes smoothly and solving any issues that come up.; ; We also focus on training the client's team to use the new systems effectively and embedding new ways of working. After everything is set up, we keep checking in to make sure the cloud services are working well and continue to meet the business’s needs.; ; Our goal is to make the process of moving to cloud services straightforward and beneficial, helping businesses operate more efficiently and stay competitive.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our approach is designed to match each client's business goals and ensure that their operations are not disrupted during the transition.; ; Firstly, we review the client's current IT systems, applications, and data. This helps us understand what they need and decide on the best type of cloud setup—public, private, or hybrid. We also choose the right cloud provider that offers the best balance of scalability, security, and cost.; ; We then create a custom plan for moving to the cloud. This includes details on how to move data safely, update applications for the cloud, and change setups if needed. We make sure everything is designed to work well in the new cloud environment.; ; During the move, we manage any technical issues with the technical teams and ensure that data and applications are moved smoothly without significant downtime. We also train the client's team on how to use the new cloud systems effectively.; ; After everything is set up, we continue to help by making sure the cloud services are working well and making any necessary adjustments. This helps the client get the most out of their new cloud setup and keeps things running smoothly as their business grows or changes.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Our team typically work remotely because we are spread across the UK. This allows us to be more efficient and respond quickly to our clients’ needs. Working remotely also helps us keep our costs down. We only consider working onsite if there's a really strong reason for it, and it would mean higher costs because of the extra travel and arrangements needed. Our focus on remote work ensures that we can offer quick, effective, and affordable services to our clients.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: Support requirements to be discussed and agreed on individual project basis

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We understand the importance of tackling climate change and are committed to doing our part responsibly. We aim to reduce our environmental impact through simple, effective actions. This includes encouraging remote work to cut down on travel, using digital tools to reduce paper use, and choosing environmentally friendly options when possible. We believe in making realistic changes that can collectively make a big difference. By adopting these practices, we not only help the planet but also maintain our high standards of service. We encourage our team and partners to join us in these efforts

  Tackling economic inequality

  We are dedicated to combating economic inequality through our commitment to diversity and inclusion. We actively seek to create opportunities for individuals from underrepresented groups, including minority ethnic communities and women in tech. By fostering an environment that values diverse backgrounds, we aim to empower individuals who might otherwise face economic barriers. Our focus on equitable practices helps us build a stronger, more inclusive workforce, and contributes positively to broader economic equality. Through these efforts, we not only enrich our team but also uphold our fundamental values of fairness and opportunity for all.

  Equal opportunity

  we strongly believe in giving everyone a fair chance. We are committed to creating equal opportunities for people from minority ethnic groups and women in tech. Our goal is to make sure our team is diverse and that everyone, regardless of their background, feels supported and can succeed. We work hard to remove any obstacles that might prevent this and strive to build a workplace where different perspectives help us innovate and grow. By focusing on equality, we not only enhance our team but also stay true to our values of fairness and inclusion.

  Wellbeing

  we believe in supporting a good balance between work and family life. We make sure our team members can work in ways that fit their lifestyles and use their best skills. This approach helps everyone do meaningful work that they really care about. We offer flexible work options so our team can manage their professional and personal commitments effectively. By focusing on work-life balance and personal growth, we help our team not only succeed at work but also enjoy a fulfilling life outside of it. This commitment is central to our values and the way we operate.

Pricing

• Price: £650 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@intuitivepro.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.