1Spatial Group Ltd

Geospatial Data Management Consultancy

Our goal is to help our customers thrive.

Where you face challenges, we listen to your desired outcome, and work collaboratively to implement this.

While we have over 500 years experience working with complex geospatial data and implementing cutting edge solutions, we are eager to learn about your specific situation.

Features

• Discovery and consultancy based around your specific organisational challenges
• UK-based: we share your timezone, and can collaborate in person
• Trusted by our customers across natural environment, defense, utilities, transport
• Experts in smarter data management and solution deployment
• Experts in 1Spatial, Esri, FME, VertiGIS Studio
• Over 500 years combined expertise in managing complex geospatial data

Benefits

• Better decision-making: we turn unstructured geospatial data into actionable information
• Accelerated digital transformation, supported by our expertise and experience
• Enhanced time to value, with greater buy-in and smoother delivery
• Robust data foundations that support stronger processes and longer-term decisions
• Improved data quality and reliability, with infrastructure to assure this
• A considered, long-term data strategy that supports your organisational objectives

£480 to £1,710 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

953787545721127

Contact

Dan Warner
01223 420 414
government@1spatial.com

Planning

• Planning service: Yes
• How the planning service works: 1Spatial's user-centered design approach to understanding your data challenges and requirements starts with understanding user needs and gaining insights. To gain an initial understanding of your activities or jobs, technology environment, data and processes 1Spatial typically start with a data discovery workshop. ; ; Following the initial workshop the professional services team deliver a proposed implementation plan through three repeatable steps: ; 1. Review and Plan; ; 2. Design Sprint; ; 3. Retrospective, Review & Plan. ; ; The workshop brings together users and stakeholders in your business, and can take place in person. ; ; These sessions are an opportunity for our consultancy team to understand your current processes and data management challenges. ; ; From these sessions a backlog of work is created and prioritised for our advisory services team to take and review over a two week sprint. When 1Spatial have completed these tasks, 1Spatial present these back to users and stakeholders in a Retrospective, Review and Plan session. ; By having this data quality management strategy in place you will be in a position to build you a cloud-based data quality solution with a clearly defined role for that solution, meaning that when deployed the solution will achieve its full potential.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • 1Integrate
  • 1Data Gateway
  • FME
  • Esri ArcGIS
  • VertiGIS Studio

Training

• Training service provided: Yes
• How the training service works: We consider that training is often crucial in enabling your teams to achieve their goals. As part of our engagement with a customer, we will typically identify any training needs, and aim to deliver staff-centric training to address these specific needs. We also consider the operating environment, and how changes to processes, attitudes and resourcing may achieve the intended outcomes.; ; In addition, 1Spatial provides a range of standard training services for the software products that we sell. We offer 2-day training courses for industry standard products such as FME, as well as providing customers with a full range of user documentation.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: 1Spatial enables users to migrate geospatial data management to cloud from on-premise infrastructures. 1Spatial have significant experience of extracting, transforming and loading large geospatial datasets from legacy systems and infrastructures to cloud services, between cloud services and on-premise systems. 1Spatial adopts an automated rules-based approach to ensuring geospatial data quality and governance as part of migrating to cloud services or between cloud services. ; ; To ensure that users get started quickly, 1Spatial provides data management migration expertise across a range of cloud infrastructures, depending upon what infrastructure is being used or adopted. Whilst some users prefer to use and configure these solutions themselves, we are available to be involved as much or as little as you need.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: 1Spatial provides data quality assurance of cloud infrastructure setup and configured during our engagement with our customers. This includes performance testing to ensure that this cloud infrastructure is capable of dealing with the load and volumes anticipated. ; ; The key in this process is engagement with stakeholders to define what project success looks like, and establish key indicators accordingly. We then work collaboratively with your subject matter experts to ensure that the test strategy we employ approaches testing these key indicators in the right way. ; ; We do not provide general quality assurance nor performance testing of cloud infrastructure created by other parties. Our quality assurance and performance testing is solely for the cloud infrastructure we setup and configure by 1Spatial.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: 1Spatial offers 3 support levels for software services - Standard, Advanced and Premium. Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. 1Spatial will provide email, Customer Support Portal or telephone assistance to customers to enable communications with 1Spatial’s software support engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software. Advanced Support Package includes the following additional benefits: Assigned Support Lead Access to dedicated Software Installation Engineer Access to consultancy, training, technical support Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership. Premium Support Package includes the following benefits: Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution. The benefits from the Advanced Package. Access to Technical Lead Dedicated onsite support. Specialist remote support services.

Service scope

• Service constraints: No constraints.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times are based upon the category of priority: Priority 1 - 30 minutes Support Case Response Target and 4 Hours Support Case Resolution Target; Priority 2 - 30 minutes Support Case Response Target and 8 Hours Support Case Resolution Target; Priority 3 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target; Priority 4 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target. The 1Spatial Support Desk will be operated between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding UK bank holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: 1Spatial offers 3 support levels for software services - Standard, Advanced and Premium. Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. 1Spatial will provide email, Customer Support Portal or telephone assistance to customers to enable communications with 1Spatial’s software support engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software. Advanced Support Package includes the following additional benefits: Assigned Support Lead Access to dedicated Software Installation Engineer Access to consultancy, training, technical support Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership. Premium Support Package includes the following benefits: Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution. The benefits from the Advanced Package. Access to Technical Lead Dedicated onsite support. Specialist remote support services.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Esri, Safe Software, VertiGIS

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The British Assessment Bureau
• ISO/IEC 27001 accreditation date: 24/03/2024
• What the ISO/IEC 27001 doesn’t cover: All the services that we offer via G Cloud are covered by our ISO/IEC 27001 certification. Nothing that we offer via G Cloud remains uncovered by this certification.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  As an operator of cloud computing infrastructure with a focus on natural assets and the environment, 1Spatial considers fighting climate change to be of acute importance to our company, our industry, and the world we live in. ; ; To address climate change, we hold ourselves and others accountable in a number of ways. We report on all scopes of our SRG emissions, targeting a net reduction each year for the next decade or more. We have implemented a certified ISO 14001:2015 Environmental Management System for reduction in our environmental impact and custodianship of the natural world. This includes supplier assessments and reviews, with a focus on environmental impact. ; ; We are mindful of the enormous (and growing) environmental damage caused by cloud computing. This awareness comprises not just the energy requirements and energy sourcing of cloud computing, but also the heavy water requirement of cloud datacentres, and the electrical waste implications. Microsoft’s commitment for Azure towards use of 100% renewable energy by 2025, water positivity by 2030, and zero-waste certification by 2030 is of significant importance for 1Spatial’s commitment to a fairer deal for the planet.

  Covid-19 recovery

  1Spatial is aware of the lasting impact COVID-19 has had in disabling many people and of the less visible mental scarring and atrophying of local communities that it has caused. ; ; To address this and promote the well-being of our staff, we have implemented a number of mental health and wellbeing initiatives such as training Mental Health First Aiders, a HealthShield cash health plan, and seminars and listening exercises relating to COVID-19 recovery, staff pay and benefits, and more. ; ; Across the UK, many have become disabled, or long-term sick, or have started caring for others who continue to suffer as a result of COVID-19. To better foster inclusion of such people and those in caring roles, we have been operating a remote-first recruitment policy, as well as working with current staff to support them to find the remote working and flexible hours arrangements that suit them. ; ; We also maintain a clean, safe office in our Cambridge HQ that allows for social distancing for those still shielding. ; ; Additionally, we operate a number of apprenticeship, graduate and training programmes that allow those whose livelihoods were affected by the pandemic to retrain and enter new industries.

  Tackling economic inequality

  1Spatial leverages multiple approaches to tackling economic inequality. We have researched and implemented measures to tackle inequality within our workforce. These include taking steps wherever possible to reduce bias in recruitment, and offering multiple entry and progression pathways such as apprenticeships and school-leaver programmes. ; ; 1Spatial also considers its role in the wider economy as a provider of data management tools for better decision-making. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to reduce economic inequality. Location data is a valuable source for mapping and monitoring economic inequality and analysing the efficacy of solutions that address economic inequality. For instance, location data can be used to provide insights into the relationships and trends between household income and economic activity across the UK. For example, Ordnance Survey data, which is underpinned by 1Spatial’s technology is being used by HMRC to increase the take-up of tax credits so that disabled workers, people on low incomes or with responsibility for children can access the benefits they are entitled to. ; ; Finally, 1Spatial considers that the primary driver of any country’s shared long-term economic prosperity is strong, robust legal institutions and national infrastructure. Our contributions to creating these span our work with utility companies to extend outreach to under-served communities, working on the National Underground Asset Register to make the workforce safety of underground construction work more equal with that of other industries, and ensuring the rule of the law in our work with bodies such as Defra, Land and Property Services, and law enforcement bodies.

  Equal opportunity

  1Spatial has built procedures and attitudes into its operations to promote equal opportunity and reduce inequality. ; ; When we recruit, we take steps wherever possible to reduce bias in recruitment, and offer multiple entry and progression pathways such as apprenticeships and school-leaver programmes. ; ; We also target a broader geographical and human range in our recruitment. We offer remote-only roles across the UK, and work with our staff on flexible working arrangements so their role can fit in around their day-to-day needs. This allows our staff to work within an industry where their life situation may otherwise prevent them. ; ; We maintain a range of apprenticeship and graduate programmes that allow us to attract the people and skills we need as a business. These offer pathways into industries such as HR, finance, geospatial analysis and more. We give each staff member a £400 budget for them to spend on their own professional development and training, allowing them to build the skills they need to flourish in their chosen path. ; ; We are also working towards fostering and supporting greater neurodiversity. We are in the process of setting up a new Cambridge office with designated quiet areas for those who have strong noise level preferences when they work.

  Wellbeing

  1Spatial provides a range of benefits and engages in activities aimed at enhancing the wellbeing of staff, customers, and user community. ; ; For our staff, we provide a range of benefits, including a HealthShield cash plan for wellbeing, mental health first aiders, and enhanced maternity and paternity pay – including pension contributions for the entire maternity/paternity period. We operate internal training courses aimed at fostering a welcoming and discrimination-free environment, as well as those targeted at physical wellbeing such as desk posture and hygiene, and manual lifting. ; ; We are also working towards a fertility and menopause policy. ; ; Elsewhere, we use local suppliers wherever possible, fostering greater integration with the communities around our Cambridge HQ. ; ; When developing software, we make sure to work with user communities during the design process wherever possible, and offer customer events and training to bring users together to foster working relationships. ; ; Finally, we also offer flexible working as well as remote work, allowing our employees greater control of their time and environment.

Pricing

• Price: £480 to £1,710 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.