ANNERTECH (UK) LIMITED
Drupal Migration and Drupal Upgrade Service
Annertech are Drupal upgrade and Drupal migration specialists. Our Drupal migration services and Drupal upgrade services provide a seamless, secure and reliable transition to the latest Drupal version and Drupal cloud hosting providers. Our certified Drupal developers are active Drupal community members and includes a Drupal Security Team member.
Features
- Drupal migration and Drupal upgrade to latest version
- Migrate site to new Drupal cloud hosting provider
- Drupal migration planning , content migration analysis and content mapping
- Drupal content migration, content audit, copywriting and Drupal content design
- Automated migration and manual migration options, and content refactoring
- Content migration, files migration, taxonomy migration, user migration, data migration
- Redirect strategy to avoid negative SEO impact
- Robust quality assurance testing, adherence to GDS Digital Service Standards
- Drupal multilingual implementations and complex Drupal integrations
- Iterative migration capability for content quality and data handling
Benefits
- Flexible Drupal partner with public sector experience
- Certified Drupal Developers and Drupal migration specialists
- Drupal optimisation, performance improvements and SEO optimisation
- Drupal accessibility support to meet government accessibility standards
- Reduces security risks and reduces costs associated with legacy platforms
- Benefit from easy content management and flexible content management system
- Future-proof architecture solutions reduces future investment and operational expenditure
- Improved user experience and editor experience
- Fully managed Drupal hosting, Acquia partner and Platinum Platform.sh partner
- Designated Account Manager and direct Drupal developer contact
Pricing
£650 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@annertech.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 5 6 4 4 7 8 0 4 2 7 4 9 6 8
Contact
ANNERTECH (UK) LIMITED
Stella Power
Telephone: +442045860065
Email: hello@annertech.com
Planning
- Planning service
- Yes
- How the planning service works
-
At Annertech, we aim to be a pro-active partner. We want to ensure that you get the most out of our service, and your Drupal website.
We take a collaborative approach to planning. As part of our onboarding process, we will have a kick-off meeting where the project team can meet, agree roles & responsibilities and discuss project objectives.
We will analyse your site's architecture and content, and organise workshops with you to discuss the results of our analysis and our recommendations for its migration.
Our agile delivery team will organise a series of discovery workshops with you to discuss your requirements in more detail, plan out implementation approaches and define a roadmap with clear milestones and deliverables for each phase (discovery, alpha and beta).
You will have an account director who will work with you to enhance your digital presence and ensure that you are getting the most out of our service.
Our team has extensive experience in delivering Drupal sites for several councils, universities and other organisations and are actively involved in its evolution and development. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Drupal
- Drupal CMS
- Apache Solr
- Google Cloud Platform
- AWS
- Platform.sh
- Azure
Training
- Training service provided
- Yes
- How the training service works
-
In the run-up to the launch of the migrated or upgraded site, and throughout its life cycle as required, we can train your team on how to use the platform and tools provided effectively.
We provide Drupal content editor and administrator training, as well as “train the trainer” training. Each course is tailored to meet your specific requirements and can be delivered on-site or online via Teams, Zoom or similar tools.
We can also offer Drupal developer training course to get your in-house development team up-to-speed with the platform.
Documentation can be provided, either as step-by-step CMS user guides or as a library of short how-to videos. - Training is tied to specific services
- Yes
- Services the training service works with
-
- Drupal
- Drupal CMS
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
We have tried and tested onboarding methods that help organisations migrate or upgrade their websites to the latest version of Drupal. We have considerable experience in migrating from legacy platforms, whether that be older versions of Drupal or other systems such as SharePoint and WordPress, and have done this for a large number of clients.
We understand that every client and every site is different, so we aim to make the migration as painless as possible.
We start by analysing the current website to gain a deep understanding of its architecture, content structures and functionality. We then collaborate with you to gather insights about your organisation, its users, and your objectives and goals.
We work with you to develop a detailed migration plan, and map all legacy data structures to the new site. Scripts to automate the migration of data are developed, with manual migration performed where necessary. Iterative testing is performed throughout to ensure data consistency, and a redirect strategy put in place to minimise any potential negative SEO impact.
We can also help you migrate your existing Drupal website to Drupal cloud hosting providers such as Acquia or Platform.sh. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Drupal
- Drupal CMS
- Platform.sh
- Acquia
- AWS
- Azure
- Google Cloud Platform
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Annertech is committed to ongoing assessment of the quality of the service being delivered. Our approach is to manage QA as an integral part of our Drupal development and delivery process, ensuring the end product delivered is fit for purpose.
Aligned with GDS, our testing process includes a variety of testing completed throughout the project. This includes acceptance testing, functional testing, integration testing, performance testing, and accessibility testing. Penetration testing is also conducted on a regular basis when in production.
During the analysis of the legacy platform, we take a benchmark of where the website stands in terms of performance, SEO, security, adherence to best practises and general standards of quality. These benchmarks can then be used as a baseline to measure the new Drupal site against after the migration or upgrade is complete.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
We support Drupal sites in all hosting environments, provided the site code is in Git version control, necessary server access is granted and SSH access is available.
We provide a number of support channels, including an online ticketing system, email and phone. Regardless of the channel used, all support requests are entered into our online tracking system.
Support requests can take the form of answering queries and providing assistance where needed, maintaining and optimising your site, or adding enhancements to your site.
We can provide hosting for your Drupal site where needed, where we will maintain the availability of your Drupal CMS application, with an agreed uptime and backup schedule.
Service scope
- Service constraints
-
We require access to the website code, database and files for the purposes of performing the analysis and migration. Access to analytics platforms is also required.
If deployment to a hosting environment is needed, we require an automated deployment system or SSH server access. FTP or control panel access alone is not sufficient.
Our service is only available remotely. However, a consultant can come on-site for meetings at the standard on-site daily rate as stated in our pricing document.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
We provide the following response times during standard business hours, 9am - 5:30pm Mon-Fri excluding public holidays:
◦ Critical priority – immediately, with a maximum 2 working hours response time.
◦ High priority – within 8 working hours.
◦ Medium priority – within 24 working hours.
◦ Low priority – within 5 working days. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
We offer a number of subscription packages. These come in bundles of 8 hours per month and are billed in 15 minute increments. They cover help and support from our dedicated support team, maintenance of your application, and offer continuous improvement and ongoing development.
We provide 4 levels of support:
• Bronze: 8 hrs/mo,
• Silver: 16 hrs/mo,
• Gold: 24 hrs/mo,
• Enterprise: 25+ hrs/mo,
All packages can be upgraded or downgraded with one month's notice.
If not all subscribed hours are used within a given month, you can roll over hours to the following month(s). A cap of one month's subscription is applied.
We do not penalise clients for exceeding their monthly subscription, and still only charge extra work at the daily rate according to the package chosen. However, we are unable to guarantee our capacity to take on extra work which has not been previously flagged or agreed to.
Please see our pricing document for costs.
You will have a dedicated, named account manager who will lead you through the on-boarding process and hold regular reviews with you to ensure our levels of service are acceptable, and discuss goals and upcoming changes for the site.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We are aware that reducing our emissions represents a significant benefit for ourselves, our customers, our suppliers and our communities.
Since our foundation, Annertech has always been a remote-first, distributed company – we have no offices. This means that we have reduced our impact on the environment by not having premises, meaning that our team does not have to commute while also enjoy a better work/life balance with flexible working hours.
As a digital only company we’ve also removed the need for paper, and travel to on-site meetings only where value can be added. If travel is required, then we encourage our staff to use public transport wherever possible.
We partner with providers, including hosting, who are committed to reducing their carbon footprint.Covid-19 recovery
As a fully distributed company, our staff are able to work remotely from home. This meant that during the pandemic we were able to continue to support our customers with minimal disruption. In addition, our fully flexible working hours meant that staff were able to more effectively balance the needs of their families with that of work.
Being a distributed company, we are also mindful of the need for social interaction and to maintain our open, transparent and collaborative culture. To that end we have daily online coffee mornings, cameras on by-default (but not mandatory) policy, and other social activities such as a book club, foodie group to share recipes and restaurant recommendations, and more. We also try to get as many people from the team as possible to meet up in person for 1-2 retreats per year.
The health and well-being of our staff is important to us, so everyone also has access to an Employee Assistance Programme (EAP).Tackling economic inequality
Annertech is committed to creating a diverse working environment which includes seeking candidates from different geographic, social and economic backgrounds.
We are mindful of the differing needs of sections of the community when it comes to employment opportunities. We provide fully flexible working conditions, including the ability to work from home and fully flexible working hours so they can flex their hours around childcare, taking care of elderly parents, or other personal commitments.
A training stipend is provided each year for employees to take advantage of to further develop their skills and knowledge.
We are committed to paying our staff fairly, and ensure that everyone is paid above the living wage. We have zero tolerance for slavery and human trafficking and are committed to ensuring there is no modern slavery or human trafficking in our supply chains.
Where possible, we look to procure locally and support the local communities of our clients. We pay all of our suppliers promptly and always before the due date of their invoices.Equal opportunity
At Annertech, we recognise that discrimination and victimisation are unacceptable and we are committed to encouraging equality, inclusivity and diversity in all aspects of our work.
We believe that policies alone are not enough and are committed to building an inclusive culture where discrimination is eliminated, everyone is respected and feels comfortable being themselves, and where everyone has equal opportunities. We employ team members based solely on their ability and experience, regardless of gender, race, religion or disability.
We are committed to paying our staff fairly, and ensure that everyone is paid above the living wage. We have zero tolerance for slavery and human trafficking and are committed to ensuring there is no modern slavery or human trafficking in our supply chains.Wellbeing
At Annertech, the well-being of our staff is very important to us. We offer all staff members fully flexible working conditions, including the ability to work from home and fully flexible working hours. It is important to us that staff understand that family/personal time comes first and work should fit around their personal lives, rather than the other way around. If they need to care for a sick child, or they need to leave early, they can do that knowing without any difficulties or stress.
We also offer generous holidays to employees, and encourage them to take at least one solid 2-week break per year.
We also run a wellbeing programme where staff can access online resources and avail of a 24/7 Employee Assistance Programme which covers a large range of assistance from mental health, legal and financial advice, family counselling, and more.
We encourage openness, collaboration and engagement at all times and all levels. We operate a flat organisational structure with monthly company-wide meetings, where we come together to discuss our goals and achievements.
Pricing
- Price
- £650 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@annertech.com.
Tell them what format you need. It will help if you say what assistive technology you use.