TINY MEDICAL APPS LTD

Digital Health Passport – Setup & Migration Support

Setup & Migration Support provides time-limited project management, governance and engagement support to enable the initial setup and mobilisation of the Digital Health Passport SaaS platform. The service coordinates governance activity, stakeholder engagement and communications planning to support safe, effective and controlled adoption during early deployment.

Features

• Project mobilisation and delivery coordination
• Governance and assurance planning support
• Clinical safety and information governance workshop coordination
• Stakeholder mapping and engagement planning
• Communications and launch planning support
• Deployment timeline and dependency management
• Risk and issue tracking with escalation support
• Coordination with local clinical and operational leads

Benefits

• Enables safe and controlled initial deployment
• Reduces governance and assurance burden on buyers
• Improves stakeholder alignment and readiness
• Accelerates time to go-live
• Minimises deployment risk
• Supports consistent implementation across organisations
• Increases early adoption and engagement
• Provides clear accountability during setup

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@tinymedicalapps.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

957818840258261

Contact

Matt Bourne
02078594169
hello@tinymedicalapps.com

About the service

• Service categories:
  • Cloud Support Services
    • Set Up and Migration
      • Engagement and communication planning
        • Engagement and communication planning
      • Project management and governance
        • Project management and governance

Service scope

• Service constraints: This service supports the adoption and use of the Digital Health Passport SaaS platform. The platform is procured separately and operates independently of this support service.

User support

• Email or online ticketing support: Yes
• Support response times: Monday - Friday 9am - 5pm
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: This service does not offer tiered support levels.; All support is provided on a time and materials basis in line with our published Lot 3 Rate Card.; ; Support is delivered by appropriately skilled delivery, assurance, training, or analysis roles depending on the agreed scope of work.; ; The service does not include a dedicated technical account manager or cloud support engineer. Any coordination or assurance activity is provided on a time-limited basis as agreed at call-off.

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Pricing

• Discount for educational organisations: No

Architecture roles

Business architect

Role level	UK Rate	Offshore Rate
Business architect	£700.00

Solution architect

Role level	UK Rate	Offshore Rate
Solution architect	£750.00

Data roles

Data analyst

Role level	UK Rate	Offshore Rate
Data analyst	£650.00

Performance analyst

Role level	UK Rate	Offshore Rate
Performance analyst	£700.00

Product and delivery roles

Delivery manager

Role level	UK Rate	Offshore Rate
Delivery manager	£700.00

Programme delivery manager

Role level	UK Rate	Offshore Rate
Programme delivery manager	£750.00

User-centred design roles

Content designer

Role level	UK Rate	Offshore Rate
Content designer	£600.00

Service designer

Role level	UK Rate	Offshore Rate
Service designer	£700.00

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: Alcumus Isoqar (UKAS)
• ISO/IEC 27001 accreditation date: Tuesday 20 May 2025
• What the ISO/IEC 27001 doesn’t cover: TMA's scope is deliberately broad to cover the organisation and its platforms. See below. Information Security as applied to Tiny Medical Apps and the management and delivery of our software platforms and supporting infrastructure, in line with the Statement of Applicability version 3.0 dated 18Mar 2025
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: Provided
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • Activities to cascade good practice on fair working conditions throughout the supply chain

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@tinymedicalapps.com. Tell them what format you need. It will help if you say what assistive technology you use.