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AGILESOURCE LIMITED

Digital Transformation Delivery

Digital Transformation Delivery providing expert, outcome focused services for public sector teams to plan, design, build, test, deploy and operate digital services. We deliver Agile delivery management, Product management, UCD, DevOps, and cloud engineering across AWS, Azure and GCP. Aligned to GDS Standards for Discovery, Alpha, Beta and Live phases

Features

  • Discovery and Alpha: problem framing, research, appraisal, feasibility, architecture, roadmap.
  • Beta delivery: iterative cloud builds, APIs, automation, secure CICD readiness.
  • Agile coaching, delivery management for multidisciplinary teams with knowledge transfer.
  • Evidence driven user research and business analysis
  • Cloud native engineering: IaC, automation, builds, test and deploy
  • UCD: research, service design, content design, WCAG, Government Accessibility Standards.
  • Data services :Science, Analytics, Engineering and Modelling. Power BI
  • Extensive Resource capacity including specialists vetted for secure environments

Benefits

  • Rapid mobilisation using specialists teams for urgent priorities
  • Rapid access to specialists already vetted for secure environments
  • Extensive experience of Digital service delivery for public sector
  • Design digital services tailored for public sector needs
  • Knowledge transfer approach tailored for specific client requirements
  • Dedicated Service delivery management and MI Reporting
  • Service Governance to assurance and provide transparent contractual compliance
  • Scaled to meet changing customer needs and service scope
  • Adaptable for Discovery, Alpha, Beta and Live phases

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Paul.hutchinson@agilesource.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

9 5 8 2 1 8 4 8 3 8 9 0 7 9 2

Contact

AGILESOURCE LIMITED Paul Hutchinson
Telephone: 07712889890
Email: Paul.hutchinson@agilesource.co.uk

About your service

Service categories

Cloud Support Services

Ongoing Support

  • Other

Service scope

Service constraints
No constraints to detail. Services can be delivered Onsite, Remote or Hybrid.

User support

Email or online ticketing support
Yes
Support response times
AgileSource provides email based support for service requests and operational queries.
Response times are as follows: Monday to Friday (09:00–17:00) within 1 hour; Monday to Friday outside core hours within 3 hours; Saturday and Sunday within 4 hours.
Support is available via email and telephone during standard business hours.
Out of hours support arrangements can be agreed on a per contract basis, including response times and any additional charges.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
AgileSource provides structured, proportionate support aligned to the nature and criticality of each service delivered. All services are supported by a dedicated Account Manager, who acts as the primary point of contact for service coordination, issue management, and ongoing engagement. Account management support is available Monday to Friday during standard business hours, with email monitoring in place during evenings, weekends, and outside of core hours to ensure continuity and timely response where required. An issue escalation model , with response time can be embedded into each service contract.
Account management and business hours email/phone support are included in the service price. Out of hours cover and supplier provided ticketing/tooling can be added by agreement and may incur additional charges, set out at call off.
Support models are tailored per engagement and agreed during onboarding, ensuring alignment with client expectations and delivery needs.
AgileSource operates a structured service governance framework, providing regular management information (MI) to support transparency and control. This includes service delivery reporting, resource utilisation, spend to date tracking, and progress against agreed outcomes. Governance cadence and reporting formats are agreed with each client and reviewed regularly to ensure services remain effective, responsive, and aligned to business objectives.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £495.00 £395.00
Associate business architect £595.00 £495.00
Business architect £795.00 £695.00
Lead business architect £995.00 £895.00
Data architect
Role level UK Rate Offshore Rate
Data architect £595.00 £495.00
Senior data architect £795.00 £695.00
Chief data architect £995.00 £895.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £795.00 £695.00
Senior enterprise architect £895.00 £795.00
Lead enterprise architect £995.00 £895.00
Principal enterprise architect £1,195.00 £1,095.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £495.00 £395.00
Network architect £695.00 £595.00
Lead network architect £795.00 £695.00
Security architect
Role level UK Rate Offshore Rate
Security architect £645.00 £545.00
Lead security architect £795.00 £695.00
Principal security architect £995.00 £895.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £495.00 £395.00
Solution architect £675.00 £575.00
Senior solution architect £775.00 £675.00
Lead solution architect £875.00 £775.00
Principal solution architect £975.00 £875.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £495.00 £395.00
Technical architect £675.00 £575.00
Senior technical architect £775.00 £675.00
Lead technical architect £875.00 £775.00
Principal technical architect £995.00 £895.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,495.00 £1,200.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,495.00 £1,200.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,495.00 £1,200.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £795.00 £695.00
Principal cyber security audit and assurance £995.00 £895.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £575.00 £475.00
Lead cyber security governance and risk manager £775.00 £675.00
Principal cyber security governance and risk manager £995.00 £895.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £595.00 £495.00
Lead cyber security monitoring £695.00 £595.00
Principal cyber security monitoring £795.00 £695.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £595.00 £495.00
Lead cyber security incident response £795.00 £695.00
Principal cyber security incident response £995.00 £895.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £595.00 £495.00
Lead cyber security vulnerability management £795.00 £695.00
Principal cyber security vulnerability management £995.00 £895.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £595.00 £495.00
Lead cyber security digital forensics £795.00 £695.00
Principal cyber security digital forensics £995.00 £895.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £595.00 £495.00
Lead cyber security penetration testing £795.00 £695.00
Principal cyber security testing £995.00 £895.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £595.00 £495.00
Lead cyber security secure systems architecture and design £795.00 £695.00
Principal cyber security secure systems architecture and design £995.00 £995.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £395.00 £295.00
Analytics engineer £550.00 £450.00
Senior analytics engineer £695.00 £595.00
Lead analytics engineer £845.00 £745.00
Head of analytics engineering £995.00 £895.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £495.00 £395.00
Data analyst £575.00 £475.00
Senior data analyst £675.00 £575.00
Principal data analyst £750.00 £650.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £495.00 £395.00
Senior data engineer £645.00 £545.00
Lead data engineer £795.00 £695.00
Head of data engineering £945.00 £845.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £695.00 £595.00
Head of data ethics £845.00 £745.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £695.00 £595.00
Lead data governance manager £795.00 £695.00
Head of data governance £895.00 £795.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £495.00 £395.00
Associate data scientist £595.00 £495.00
Data scientist £695.00 £595.00
Principal data scientist £795.00 £695.00
Lead data scientist £895.00 £795.00
Head of data science £995.00 £895.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £395.00 £295.00
Lead machine learning engineer £795.00 £695.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £395.00 £295.00
Performance analyst £495.00 £395.00
Senior performance analyst £595.00 £495.00
Lead performance analyst £695.00 £595.00
Head of performance analysis £795.00 £695.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Associate application operations engineer £395.00 £295.00
Application operations engineer £495.00 £395.00
Senior application operations engineer £595.00 £495.00
Lead application operations engineer £695.00 £595.00
Principal application operations engineer £795.00 £695.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £595.00 £495.00
Senior business relationship manager £695.00 £595.00
Lead business relationship manager £795.00 £695.00
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £595.00 £495.00
Change and release analyst £695.00 £595.00
Change and release manager £795.00 £695.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £395.00 £295.00
Senior operations analyst £495.00 £395.00
Operational control manager £695.00 £595.00
Head of command and control £895.00 £795.00
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £495.00 £395.00
End user computing engineer £595.00 £495.00
Senior end user computing engineer £695.00 £595.00
Lead end user computing engineer £795.00 £695.00
Principal end user computing engineer £895.00 £795.00
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £595.00 £495.00
IT service manager £795.00 £695.00
Senior IT service manager £895.00 £795.00
Head of IT service management £995.00 £895.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £695.00 £595.00
Major incident manager £795.00 £695.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Associate infrastructure engineer £495.00 £395.00
Infrastructure engineer £595.00 £494.00
Senior infrastructure engineer £695.00 £595.00
Lead infrastructure engineer £795.00 £695.00
Principal infrastructure engineer £895.00 £795.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £395.00 £295.00
Infrastructure operations engineer £495.00 £395.00
Senior infrastructure operations engineer £595.00 £495.00
Lead infrastructure operations engineer £695.00 £595.00
Principal infrastructure operations engineer £795.00 £695.00
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £695.00 £595.00
Problem manager £795.00 £695.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £445.00 £345.00
Senior service desk analyst £545.00 £445.00
Service desk manager £695.00 £595.00
Head of service desk £845.00 £745.00
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £595.00 £495.00
Service readiness analyst £695.00 £595.00
Service transition manager £795.00 £695.00
Lead service transition manager £895.00 £795.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £395.00 £295.00
Junior business analyst £475.00 £375.00
Business analyst £575.00 £475.00
Senior business analyst £675.00 £575.00
Lead business analyst £775.00 £675.00
Head of business analysis £875.00 £775.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £495.00 £395.00
Delivery manager £645.00 £545.00
Senior delivery manager £795.00 £695.00
Head of (Agile) delivery management £945.00 £845.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £595.00 £495.00
Digital portfolio manager £795.00 £695.00
Senior digital portfolio manager £995.00 £895.00
Head of portfolio £1,195.00 £1,095.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £595.00 £495.00
Product manager £695.00 £595.00
Senior product manager £795.00 £695.00
Lead product manager £895.00 £795.00
Head of product £1,095.00 £995.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £875.00 £775.00
Service owner
Role level UK Rate Offshore Rate
Service owner £995.00 £895.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £450.00 £350.00
QAT analyst £495.00 £395.00
Senior QAT analyst £595.00 £695.00
Lead QAT analyst £695.00 £595.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £450.00 £350.00
Test engineer £550.00 £450.00
Senior test engineer £650.00 £550.00
Lead test engineer £750.00 £650.00
Test manager
Role level UK Rate Offshore Rate
Test manager £750.00 £650.00
Head of test £850.00 £750.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £395.00 £295.00
Junior DevOps engineer £595.00 £495.00
DevOps engineer £695.00 £595.00
Senior DevOps engineer £795.00 £695.00
Senior DevOps engineer - management £895.00 £795.00
Lead DevOps engineer £795.00 £695.00
Lead DevOps engineer - management £895.00 £795.00
Principal DevOps engineer £995.00 £895.00
Principal DevOps engineer - management £1,095.00 £995.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £395.00 £295.00
Junior frontend developer £445.00 £345.00
Frontend developer £545.00 £445.00
Senior frontend developer £645.00 £545.00
Lead frontend developer £745.00 £645.00
Head of frontend development £895.00 £795.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £395.00 £295.00
Junior developer £445.00 £345.00
Developer £545.00 £445.00
Senior developer £645.00 £545.00
Senior developer - management £745.00 £645.00
Lead developer £845.00 £745.00
Lead developer - management £895.00 £845.00
Principal developer £845.00 £745.00
Principal developer - management £945.00 £845.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £395.00 £295.00
Accessibility specialist £495.00 £395.00
Senior accessibility specialist £695.00 £595.00
Head of accessibility £895.00 £795.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £395.00 £295.00
Junior content designer £495.00 £395.00
Content designer £595.00 £495.00
Senior content designer £695.00 £595.00
Lead content designer £795.00 £695.00
Head of content design £995.00 £895.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £795.00 £695.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £395.00 £295.00
Junior graphic designer £495.00 £395.00
Graphic designer £595.00 £495.00
Senior graphic designer £695.00 £595.00
Lead graphic designer £795.00 £695.00
Head of graphic design £995.00 £895.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £395.00 £295.00
Junior interaction designer £495.00 £395.00
Interaction designer £595.00 £495.00
Senior interaction designer £695.00 £595.00
Lead interaction designer £795.00 £695.00
Head of interaction design £995.00 £895.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £495.00 £395.00
Junior service designer £595.00 £495.00
Service designer £695.00 £595.00
Senior service designer £795.00 £695.00
Lead service designer £895.00 £795.00
Head of service design £1,095.00 £995.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £595.00 £495.00
Lead technical writer £795.00 £695.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £445.00 £345.00
Junior user researcher £495.00 £395.00
User researcher £595.00 £495.00
Senior user researcher £695.00 £595.00
Lead user researcher £795.00 £695.00
Head of user research £995.00 £895.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
E69d3fa2-e858-48a7-af05-6ab2f115243a
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Paul.hutchinson@agilesource.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.