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ADAPTIVLE LTD

adaptiVLE Bespoke E-learning Content & Instructional Design

Expert instructional design and bespoke content creation for the public sector. adaptiVLE specialises in accessibility-first (WCAG 2.1), interactive modules, and interactive video using authoring tools (Articulate/H5P). We transform complex policy into engaging learning journeys, providing pedagogic consultancy, custom branding, and Train-the-Trainer support to maximise learner engagement across your cloud VLE.

Features

  • Bespoke instructional design tailored to specific organisational learning objectives
  • Interactive H5P content modules including branching scenarios and interactive video
  • Fully WCAG 2.1 AA accessibility compliant for inclusive digital learning
  • Mobile-responsive design optimised for seamless learning on all device types
  • Standards-compliant exports including SCORM 1.2, 2004, and xAPI formats
  • Gamified learning elements to increase user engagement and information retention
  • Custom UI/UX branding to align with corporate visual identity guidelines
  • Rapid authoring using industry-standard tools like Articulate Rise and Storyline
  • Pedagogical consultancy to ensure effective mapping of training outcomes
  • Rich multimedia integration including high-quality graphics, animation, and video content

Benefits

  • Reduces training costs by replacing expensive face-to-face classroom sessions
  • Accelerates employee onboarding through tailored, role-specific digital learning pathways
  • Ensures legal compliance with mandatory public sector accessibility (WCAG 2.1)
  • Improves information retention via interactive H5P gamification and active learning
  • Standardises working processes across geographically dispersed or remote teams
  • Reduces business risk by delivering consistent, audited compliance training
  • Increases operational efficiency through rapid deployment of urgent policy updates
  • Empowers internal teams via Train-the-Trainer workshops and content templates
  • Eliminates vendor lock-in with platform-agnostic SCORM and xAPI exports
  • Provides measurable ROI through detailed learner performance and engagement analytics

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt@adaptivle.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

9 5 8 9 5 1 3 4 4 2 7 5 3 9 7

Contact

ADAPTIVLE LTD Matt Clough
Telephone: 0113 833 0261
Email: matt@adaptivle.co.uk

About your service

Service categories

Cloud Support Services

Training

  • Super user - Cloud Based Services
  • Function/service optimisation skills
  • Other

Service scope

Service constraints
Service Constraints
Support Hours: Standard support is provided remotely via our UK helpdesk, 09:00–17:00, Monday to Friday (excluding bank holidays).

Maintenance Windows: Emergency maintenance is performed out-of-hours with 24-hour notice where possible.

Scope: Bespoke design is limited to the signed-off storyboard; further changes may incur additional fees.

SME Access: Delivery timelines depend on the timely availability of the Buyer’s Subject Matter Experts (SMEs).

Hosting: Content requires a SCORM/xAPI-compliant VLE or LMS for full tracking.

User support

Email or online ticketing support
Yes
Support response times
Our Support Response Times
adaptiVLE provides a dedicated support portal for all bespoke content projects.

Monday to Friday (09:00–17:00): We target an initial response to all queries within 1 working day. Technical incidents are prioritised based on severity.

Weekends and Bank Holidays: Standard support is not active during these times. Any queries submitted over the weekend will be logged and addressed as a priority on the next working business day.

This ensures you receive focused, expert assistance from our UK-based instructional design and technical teams.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide two distinct levels of support to ensure your digital content remains effective and accessible:

Standard Support (Included): Included in the project cost for the first 90 days post-deployment. This covers technical bug fixes, SCORM/xAPI playback issues, and minor text corrections. Access is via our email helpdesk (09:00–17:00, Mon–Fri).

Enhanced Content Maintenance (Optional): Available for an annual fee (typically 15-20% of project value). This provides proactive accessibility audits, software compatibility updates, (e.g., ensuring H5P/Moodle version alignment), a number of minor text and visual changes, and priority response times.

Dedicated Expertise: Every client is assigned a Dedicated Cloud Support Engineer for technical troubleshooting. For larger-scale digital transformations, we provide a Technical Account Manager (TAM) as part of our premium support tier. The TAM acts as a strategic partner, conducting reviews to ensure your content library continues to meet organisational ROI and pedagogical goals.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £950.00 £1,250.00
Product manager
Role level UK Rate Offshore Rate
Product manager £950.00 £1,250.00

Quality assurance testing (QAT) roles

Test engineer
Role level UK Rate Offshore Rate
Test engineer £950.00 £1,250.00

Software development roles

Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £950.00 £1,250.00
Software developer
Role level UK Rate Offshore Rate
Lead developer £950.00 £1,250.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Accessibility specialist £950.00 £1,250.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £950.00 £1,250.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £950.00 £1,250.00
Graphic designer
Role level UK Rate Offshore Rate
Lead graphic designer £950.00 £1,250.00
Interaction designer
Role level UK Rate Offshore Rate
Lead interaction designer £950.00 £1,250.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
ISO Quality Services Limited
ISO/IEC 27001 accreditation date
Wednesday 6 August 2025
What the ISO/IEC 27001 doesn’t cover
Our ISO/IEC 27001 certification covers core information security for our Moodle SaaS services, including hosting, configuration, access control, encryption, monitoring, vulnerability management, incident response, and backups. Areas not covered include physical security at client sites or third-party offices, development work outside the certified management system, and SaaS applications we do not manage. ISO/IEC 27001 also excludes financial or operational risks unrelated to information security. For these areas, we apply internal security controls and secure development practices to ensure client data and services remain protected, resilient, and aligned with industry best practice, even outside the formal scope of the certification.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
ISO Quality Services Limited
ISO 9001 accreditation date
Wednesday 6 August 2025
What the ISO 9001 doesn’t cover
While adaptiVLE utilises ISO 9001 to ensure consistent quality management and customer satisfaction, we recognise its limitations in a cloud procurement context. ISO 9001 does not mandate the specific information security controls required to protect data (which are covered by our ISO 27001 alignment and Cyber Essentials certification). We treat ISO 9001 as our foundational quality layer, supplemented by our security and technical certifications to ensure full framework compliance.
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
A277b2f4-36ff-422c-af8e-cf39c1b41790
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt@adaptivle.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.