1Cypher

Cross Domain Secure Architecture Design, Support and Development

1Cypher comprises a proficient team comprising Secure Cross-Domain Architects, Network Architects, and System Administrators with extensive experience collaborating across all three government classifications. Positioned uniquely, 1Cypher offers a diverse range of specialised skills encompassing both Cloud and On-Premises solutions, along with comprehensive support services.

Features

• Advanced Network Architecture: Secure design and development expertise.
• Cross-Domain Proficiency: Architecture and development across domains.
• Unified Collaboration: Solutions for all security classifications.
• Application Hosting: Architecture, development, and business analysis services.
• Cloud Services: IaaS, PaaS design, construction, and maintenance.
• Platform Proficiency: Windows Server, Linux, Docker, Kubernetes, and more.
• Mobile Security: Design, messaging, and Exchange support services.
• Gateway Expertise: High Threat Gateways, Deep Secure, Garrison, BAE, etc.
• Cloud Infrastructure: AWS, Azure, Google Cloud architecture, functional testing.
• Identity and Security: Solutions including PKI services.

Benefits

• Specialised Consultancy: Offering expert consultancy services to the UK Government.
• Design Expertise: Profound understanding of secure systems design and integrations.
• Knowledge Transfer: Providing upskilling and knowledge transfer to end customers.
• Training: Develop and upskill Client internal teams.
• Project Delivery: Successful delivery of scoped work packages.
• Flexible delivery options: Kanban, Agile, Waterfall.
• Efficiency Improvement: Improve efficiency by implementing best practices.
• Strategic Planning: Develop strategic IT roadmaps aligned with business goals.

£500 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at behnam.rezapour@1cypher.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

960505024687975

Contact

Behnam Rezapour
07872478302
behnam.rezapour@1cypher.co.uk

Planning

• Planning service: Yes
• How the planning service works: 1Cypher offer comprehensive planning services for the implementation of both cloud hosting and cloud software. Our team specialises in designing tailored strategies to seamlessly transition your operations to the cloud, ensuring optimal performance, scalability, and security. From assessing your current infrastructure to developing a detailed migration plan and post-implementation support, we're dedicated to guiding businesses through every step of the process to maximise the benefits of cloud technology for organisations.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS
  • Google Cloud
  • Azure

Training

• Training service provided: Yes
• How the training service works: 1Cypger provides software and hosting training services. Our training programmes are designed to equip individuals and teams with the skills and knowledge needed to effectively manage and utilise software applications and hosting environments.; ; Our training services cover a wide range of topics, including software usage and functionality, system administration, security best practices, cloud computing concepts, and more. We offer both standard and customised training courses tailored to the specific needs and requirements of our clients.; ; We provide post-training support and resources to help reinforce learning and address any questions or challenges that may arise from any solutions we designed or implemented with the client.
• Training is tied to specific services: Yes
• Services the training service works with:
  • AWS
  • Azure
  • Google Cloud

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: 1Cypher assist buyers in migrating to the cloud or between cloud services by providing a comprehensive range of services tailored to their specific needs. Our process begins with a thorough assessment of the buyer's current infrastructure, applications, and requirements. From there, we develop a detailed migration plan, considering factors such as data security, compliance, scalability, and cost optimisation.; ; Throughout the migration process, we provide hands-on support, managing the technical aspects of data migration, application re-platforming, and infrastructure deployment. We also offer guidance on best practices for cloud adoption and help buyers optimise their cloud environments for performance and cost-efficiency.; ; Our goal is to ensure a smooth and seamless transition to the cloud, minimising downtime and disruption to business operations. After migration, we continue to provide ongoing support and optimisation services to help buyers maximise the benefits of their cloud investment.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • AWS
  • Azure
  • Google Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: 1Cypher assist buyers in conducting quality assurance and performance testing by utilising our expertise in testing methodologies, tools, and technologies. Our approach begins with understanding the buyer's specific requirements and objectives for the testing process.; ; We then design and execute comprehensive test plans tailored to the buyer's needs, covering functional testing, regression testing, load testing, stress testing, and more. Our experienced QA engineers meticulously analyse test results to identify any issues or bottlenecks that may impact system performance or user experience.; ; Throughout the testing process, we collaborate closely with the buyer to ensure alignment with their goals and expectations. We also provide detailed reports and recommendations for improvement based on our findings.; ; 1Cypher goal is to help buyers achieve robust, reliable, and high-performing software solutions by ensuring that their applications meet quality standards and performance targets.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: 1Cypher provide comprehensive support for cloud hosting and software services, ensuring smooth operations and optimal performance for our clients. Our support encompasses a range of hosting and software solutions, including:; ; - Cloud Hosting Services: We offer assistance with setting up, configuring, and managing cloud hosting environments, including infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) solutions. This includes support for major cloud providers such as AWS, Azure, and Google Cloud Platform.; ; - Software Services: We provide support for a variety of software services, including software-as-a-service (SaaS) applications, custom software solutions, and third-party software integrations. This may involve troubleshooting, maintenance, updates, and optimization to ensure the software operates efficiently and meets the client's needs.; ; Our support services are tailored to the specific requirements of each client and may include 24/7 monitoring, proactive maintenance, on-demand troubleshooting, performance optimization, security enhancements, and regular updates and patches.; ; Additionally, we offer ongoing consultancy and guidance to help clients make informed decisions about their cloud hosting and software services, ensuring they align with business objectives and industry best practices. Our goal is to provide comprehensive support that enables clients to leverage the full potential of their cloud hosting and software investments while minimizing downtime and maximizing productivity.

Service scope

• Service constraints: Geographic Limitations: While we strive to offer our services globally, there may be geographic limitations or regulatory constraints that affect our ability to provide certain services in certain regions. Buyers should inquire about any geographic restrictions that may apply to our services.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 1Cyphet provide both email and online ticketing support to ensure timely assistance for our clients. Our response time to questions varies depending on the nature and urgency of the inquiry. For general inquiries and non-urgent issues, our typical response time is within 24 hours during business hours. However, for critical or urgent issues, we aim to respond as quickly as possible, often within a few hours or less. Additionally, we offer priority support options for clients with urgent needs, ensuring expedited response times and resolution of their issues.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: 1Cypher offer multiple support levels to meet the diverse needs of our clients:; ; 1. Basic Support: This level includes standard support services during business hours, such as email and ticket-based assistance. It is suitable for clients with minimal support requirements and does not incur additional costs beyond the base subscription fee.; ; 2. Standard Support: Our standard support level offers extended coverage with faster response times and additional support channels, including phone support during business hours. It is ideal for clients with moderate support needs and may involve a modest increase in subscription costs.; ; 3. Premium Support: Our premium support tier provides 24/7 support coverage, including priority response times, dedicated support resources, and access to a technical account manager or cloud support engineer. This level is tailored for clients with mission-critical systems and complex support requirements and typically incurs a higher subscription fee.; ; The costs associated with each support level vary depending on factors such as the scope of services, response times, and availability of dedicated resources. We offer flexible pricing options to accommodate the specific needs and budget constraints of our clients.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  At 1Cypher we are committed to promoting equal opportunity through our social values. We believe that diversity and inclusion are essential for fostering innovation, creativity, and success in the workplace.; ; To deliver against equal opportunity, we implement the following practices:; ; 1. Diverse Recruitment: We actively promote diversity in our recruitment processes by seeking candidates from diverse backgrounds, including those from underrepresented groups. We ensure that job opportunities are accessible to all individuals, regardless of their gender, race, ethnicity, age, disability, sexual orientation, or socio-economic background.; ; 2. Inclusive Work Environment: We foster an inclusive work environment where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. We promote open communication, collaboration, and teamwork, and we provide training and resources to raise awareness of unconscious biases and promote inclusive behaviours.; ; 3. Equal Access to Opportunities: We provide equal access to opportunities for career development, training, mentorship, and advancement for all employees. We ensure that promotion decisions are based on merit, performance, and potential, without discrimination or bias.; ; 4. Fair Policies and Practices: We have fair and transparent policies and practices in place to ensure that all employees are treated equitably in areas such as compensation, benefits, performance evaluation, and disciplinary action. We regularly review and update our policies to ensure compliance with equal opportunity laws and best practices.; ; 5. Community Engagement: We engage with our local communities to support initiatives that promote equal opportunity, such as diversity in STEM education, mentorship programmes for underrepresented groups, and partnerships with non-profit organisations that advocate for equality and social justice.; ; By embracing these social values and practices, we strive to create a workplace where everyone has an equal opportunity to thrive, succeed, and fulfil their potential.

Pricing

• Price: £500 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at behnam.rezapour@1cypher.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.