Director

Business Analysis

Ensure the success and efficiency of your cloud-based solutions with our comprehensive Business Analysis services. From requirements gathering to solution design, we meticulously analyze your business processes to identify opportunities for improvement and optimization. Our expert analysts provide actionable insights to help you make informed decisions and drive business growth.

Features

• Highly qualified Business Analysts certified
• Domain expertise in Government & Public Sector specific requirements
• Agile Business Analysts with Scrum Master qualifications
• Ability to provide expert consultants on short notice
• Capability to handle projects requiring SC Clearance
• Provision of Security Cleared consultants for deployment

Benefits

• Cloud solutions delivered by industry-leading experts
• Adherence to industry best practices and Agile working methodologies
• Knowledge transfer and upskilling of customer staff
• Cost-effective and flexible resource model
• Cost Savings: Identifying and addressing issues before they escalate.
• Capability to handle projects requiring SC Clearance
• Regulatory Compliance: Meeting industry standards and regulations.
• Competitive Advantage: Staying ahead with robust, high-performing solutions.

£250 to £1,000 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sudhakarchinoor@dhmsc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

960830776855872

Contact

Sudhakar Chinoor
02477360250
sudhakarchinoor@dhmsc.co.uk

Planning

• Planning service: Yes
• How the planning service works: DHMSC IT SERVICES offers comprehensive planning support for implementing cloud-based services. With over years of experience, we have built a trusted network of specialist consultants who work closely with our clients to ensure successful planning, discovery, analysis, and implementation.; ; Our process begins with a thorough understanding of your business objectives and requirements. We then provide tailored guidance, support, and expertise throughout the planning stages. Our team of expert consultants is equipped to address any technical or business challenges that may arise, ensuring a smooth and efficient implementation process.; ; By leveraging our extensive knowledge and experience, we help our clients navigate the complexities of cloud adoption and make informed decisions that align with their goals.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: At DHMSC IT SERVICES, we excel in supporting our clients in migrating to cloud-based services or transitioning between cloud platforms. With our extensive experience and a trusted network of specialist consultants, we are committed to providing tailored guidance, support, and expertise throughout the migration process.; ; Our approach begins with a comprehensive understanding of your unique requirements and objectives. We work closely with you to identify areas of automation, control, and integration, while addressing high-level concerns such as security, performance, privacy, and data ownership.; ; Our team of expert consultants leverages their knowledge and experience to navigate any technical or business challenges that may arise, ensuring a seamless migration experience for your organization.; ; With DHMSC IT SERVICES, you can trust that your migration to the cloud will be handled with care and expertise, leading to a successful outcome for your business.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Requirements Analysis: Conduct thorough analysis to grasp buyer's objectives and constraints, ensuring alignment with project goals.; ; Test Planning: Develop detailed plan outlining scope, methodologies, objectives, timelines, and resources for comprehensive testing.; ; Functional Testing: Conduct rigorous functional testing to verify that the software meets specified requirements and user expectations. This involves testing individual features, user interfaces, and workflows to identify and address any deviations from expected behavior.; ; Performance Testing: Employ various performance testing techniques, such as load testing, stress testing, and scalability testing, to evaluate software performance under different conditions. This helps identify performance bottlenecks, assess system stability, and ensure optimal performance under expected workloads.; ; Security Testing: Conduct comprehensive security testing to identify and address vulnerabilities and weaknesses in the software. This includes assessing potential threats, such as unauthorized access, data breaches, and malicious attacks, and implementing measures to mitigate security risks effectively.; ; Test Execution: Execute test cases meticulously, documenting results and any anomalies encountered during testing.; ; Defect Reporting: Promptly report and track issues with detailed descriptions and steps for resolution.; ; Performance Optimization: Collaborate on strategies to optimize software performance based on testing insights.; ; Continuous Improvement: Establish feedback loops to refine processes iteratively, driving ongoing enhancement.

Security testing

• Security services: Yes
• Security services type: Security testing
• Certified security testers: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We strive to meet the unique needs of each client. We customize our services and support levels to ensure your complete satisfaction.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: During client engagements, we offer comprehensive support and remain accessible to address any issues that may arise. Even after the engagement concludes, we are available for maintenance or support inquiries, although these are usually unnecessary. As a small-sized company, we take pride in our excellent reputation. Our goal is to ensure every customer is fully satisfied, and we are committed to resolving any issues or queries—even after the engagement has formally ended. Support may be provided by the delivery team, delivery manager, or client principal overseeing the entire engagement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our company is committed to environmental sustainability and the fight against climate change. We strive to deliver environmental benefits in our operations, working towards net-zero greenhouse gas emissions. By influencing our staff, suppliers, customers, and communities to support environmental protection and improvement, we contribute to a more sustainable future.

  Tackling economic inequality

  We actively support economic growth and business creation by creating opportunities for entrepreneurship and assisting small organizations to thrive. We prioritize employment opportunities for those facing barriers to employment, particularly in deprived areas, and provide training schemes to address skills gaps and enhance employability, thus contributing to economic empowerment and reducing inequality.

  Equal opportunity

  DHMSC IT SERVICES is dedicated to reducing the disability employment gap by increasing the representation of disabled individuals in our workforce. We offer support for disabled employees to develop relevant skills through training programs, fostering an inclusive work environment. Additionally, we take measures to identify and address inequality in employment, skills, and pay within our workforce, ensuring fair opportunities for all employees.

  Wellbeing

  DHMSC IT SERVICES prioritizes the health and wellbeing of our workforce. We take concrete actions to support physical and mental health within our organization, fostering a positive and supportive work environment. Through our delivery of services and engagement with stakeholders, we advocate for overall health and wellbeing, both internally and externally.

Pricing

• Price: £250 to £1,000 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sudhakarchinoor@dhmsc.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.