CRITICALCASE LTD
Akamai Guardicore Platform Managed Service
Guardicore Platform is built with zero trust in mind. It features multi-factor authentication, Zero Trust Network Access, microsegmentation, DNS firewall and threat hunting. Each component can be used separately, but they provide more value when they work together.
Features
- Multi Factor Segmentation
- AI Assisted Policy Management
- Granular Visibility and Controls for Hybrid Cloud
- Detailed incidents and threat reports
- Full Network Discoverability and Visibility
- Zero Trust Network Access
- DNS Firewall
- Threat Hunting Service
- Support for Legacy OS / Software
Benefits
- Unrivaled visibility of your network traffic at a process level
- Innovate faster by integrating security into DevOps and automation
- AI Assisted Remediation
- Enterprise Scalability and Performance
- Detect More Threats Faster and Respond with Greater Intelligence
- Support for Legacy Environments
- Compliance Simplification
- Block the lateral movement of malware
- Unified Policy Engine
Pricing
£40 to £399 a server
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at i.zharik@criticalcase.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 6 0 9 5 2 5 2 3 1 2 1 2 5 2
Contact
CRITICALCASE LTD
Iryna Zharik
Telephone: +447427441454
Email: i.zharik@criticalcase.com
Planning
- Planning service
- Yes
- How the planning service works
-
Strategy
We support our customers in identifying and
implementing their strategic Cloud Adoption model:
• Cloud strategy
• Migration
• Cloud and multicloud enablement
• Solution roadmap
Solutions
Design and implementation of highly scalable Cloud Native
solutions:
• Reengineering to Microservices and Serverless solutions
• Containerization and Meshing Services
• Multi-Hybrid Cloud Architectures
• Scalability, Performance, High Availability
Governance
Integrated Multi-Hybrid Cloud services and solutions
for governance and operations management
• Governance and functioning
• Automation (CI / CD) DevOps and SecDevOps
• Performance and cost optimization
• Regulations and safety - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Provide full onboarding including training, demo environments and implementation workshops
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We provide fully managed integration of the service which includes a knowledge transfer of the basics. We also offer full portal administration training and have formal training courses that customers can attend. We also provide custom onsite training for customers would it be required. Self service training is also available via the management portal via an array of technical documentation available to the customer.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
At CriticalCase, we support buyers in implementing robust quality assurance (QA) and performance testing processes to ensure product excellence and reliability. Our approach is tailored to meet unique needs, offering comprehensive support across various stages of product development.
Quality Assurance: We help buyers establish rigorous QA protocols that include defining quality criteria, conducting systematic inspections, and using advanced technologies to detect and rectify defects early. This ensures all products meet stringent regulatory and customer standards.
Performance Testing: We provide tools and methodologies for assessing product performance under diverse conditions, such as stress, load, and endurance testing. These tests are crucial for understanding how products will perform in real-world scenarios, identifying potential issues before they impact consumers.
Customization and Support: Understanding that each buyer's needs differ, we offer customizable solutions and adapt testing parameters to fit specific requirements. Our team provides continuous support and training, empowering buyers to maintain and execute QA and performance testing independently.
CriticalCase is dedicated to helping buyers maintain high-quality standards and product reliability, enhancing customer satisfaction and reducing risks associated with product failures.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
- CREST
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Provide full onboarding including training, demo environments and implementation workshops
Service scope
- Service constraints
- NA
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 24/7/365 SLA DEPENDENT
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Critical: 1 Hour. Serious: 4 Hours. Moderate: 1 Business Day; and Minor: 5 Business Days. Further detail can be provided on contract award.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- AKAMAI TECHNOLOGIES
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At CriticalCase, we recognize the urgent need to address climate change and are committed to implementing sustainable practices that reduce our environmental impact. We understand that climate change poses a significant threat to global ecosystems, economies, and communities, and we are dedicated to being part of the solution.
Our commitment to sustainability is integrated into every aspect of our operations. We actively work to minimize our carbon footprint by investing in energy-efficient technologies, reducing waste, and optimizing our use of resources.Tackling economic inequality
Economic inequality refers to the unequal distribution of income and wealth among individuals and groups within a society. At CriticalCase, we understand the importance of addressing this issue and taking action. We believe that everyone should have equal access to opportunities and benefits regardless of their economic background. We are committed to creating a fair and just workplace where everyone has the chance to succeed, regardless of their socioeconomic status. We recognize that economic inequality is a complex issue that requires a multifaceted approach, and we are dedicated to doing our part to promote greater economic equality in our society.Equal opportunity
At CriticalCase, we believe in providing equal employment opportunities to all individuals, regardless of their race, gender, age, religion, national origin, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment where everyone feels valued, respected, and supported.Wellbeing
At CriticalCase, we are committed to the well-being of our employees, recognizing that our success is built on the foundation of a healthy and satisfied workforce. We believe that employee wellbeing is not just about physical health, but encompasses mental, emotional, and social health as well.
We strive to create an inclusive work environment where every employee feels valued, respected, and has access to the necessary resources to thrive both professionally and personally. To support this, we offer comprehensive health benefits, flexible working arrangements, and programs aimed at promoting work-life balance.
Our mental health initiatives include confidential counseling services, stress management workshops, and regular check-ins to foster an environment where employees feel supported in every aspect of their health. We also emphasize the importance of a supportive community within the workplace, encouraging teamwork, recognition, and positive communication across all levels of the company.
Additionally, we prioritize professional development to ensure that all employees have the opportunity to grow their skills and advance their careers. This is coupled with transparent feedback mechanisms that allow for continuous personal and professional growth.
We understand that employee wellbeing is a dynamic and ongoing process. As such, we are committed to regularly assessing our policies and practices to adapt to the changing needs of our workforce. This commitment to continuous improvement ensures that we can effectively support the wellbeing of our employees, ultimately leading to a more productive, creative, and resilient organization.
At CriticalCase, we are dedicated to fostering an environment where every employee can succeed and feel a genuine sense of belonging and purpose. This holistic approach to employee wellbeing is fundamental to our ethos and our continued success.
Pricing
- Price
- £40 to £399 a server
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at i.zharik@criticalcase.com.
Tell them what format you need. It will help if you say what assistive technology you use.