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Brickendon Consulting Limited

Management and IT consulting services

Transformational business and IT consultancy, specialising in delivering change in complex regulated environments. Our services include: advisory, business case preparation, business and IT operating models and design, business and technology implementations including, Project Management and governance/PMO, Business & Data Analysis, Development, DevOps, UR/UX, Microservices, Cloud Migration, Security Services and 24/7-support.

Features

  • Advisory and Implementation of Digital Transformation and Digital Strategy
  • DevOps and DevSecOps Advisory and Implementation
  • Change and Operations Programme Governance (PMO/EPMO, Project Management)
  • Agile Project Management and Delivery
  • User Research (UR) and User Experience (UX) design and implementation
  • Software Migration - Microservices Architecture & Service Registry
  • Technology security, vulnerability assessment, penetration testing, IT defence and assurance
  • Quality Management and Testing Services (cloud testing)
  • Platform and Software Architecture & Architecture Review including vendor selection
  • Containerisation and Environment Management Solutions

Benefits

  • Advise, Design, build, enhance, refresh, revive your entire digital architecture
  • Smaller, safer, faster software releases
  • Complete change governance ensuring projects are delivered on time/budget
  • Superior quality software and enhanced customer satisfaction
  • Rapidly delivered prototypes and working products
  • Refreshed technology architecture to be current, relevant and adaptable
  • Secure applications protected from IT security attacks
  • Save money, increase customer satisfaction, improved security and increased quality
  • Improved technology stack and reduced technical debt
  • Improved portability, scalability and flexibility

Pricing

£325 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris.burke@Brickendon.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 6 0 9 9 7 1 8 0 2 8 7 4 9 8

Contact

Brickendon Consulting Limited Chris Burke
Telephone: 07775303232
Email: chris.burke@Brickendon.com

Planning

Planning service
Yes
How the planning service works
Planning is a critical step in any project and our award-winning teams can work with you at any stage in the project from initiation and business case right though the implementation process, support or wind down. We also can provide project rescue services for projects that are in trouble to get them back on track.

Our award-winning teams can start with advisory on everything from business process to Artificial Intelligence (AI) readiness to cloud strategy. We are also experts in running the entire business or IT implementation including governance and planning, risk and issue management, technology (IT) implementation, test services, change control, finance and reporting, and quality control.

In the technology IT space we have extensive cloud experience and understanding of the governments application landscape. We can advise on your strategy and whether/how to implement cloud hosting or software services, or you can engage us for the implementation.

Brickendon take planning very seriously and it is one of our award winning offerings. It is also our tagline. Experts at delivering change in complex regulated environments.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Brickendon Consulting can provide training in:
* Cloud migration
* Hosting solutions
* PaaS ,SaaS and IaaS management
* Microservices Architecture
* DevOps culture and implementation

We can provide Cloud Engineers and other professionals to help provide training to our clients and hosting solutions.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Brickendon provide Project Managers, PMOs and Cloud Engineers to set up and run the entire Cloud Migration process or to augment the existing client teams with expertise on Cloud Migration and implementation. We can also determine which cloud instances are suitable for the specific application across all major Cloud providers.

Brickendon will provide engineers and/or architects to build or refine services that enable cloud migration. This includes processing controls (start/hold/resume) with circuit breakers, predictive analytics with forecasting of SLOs and service registry.

Brickendon can provide DevOps coaching and software engineers to redesign applications, processes and teams to optimise them for cloud migration to fully realise all the benefits provided by service and infrastructure de-coupling.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Implementation of support and ongoing support
  • Planning and project delivery
  • Quality assurance and performance testing
  • Setup and migration
  • Security services
  • Training
  • Cloud selection framework
  • Maturity assessments
  • Architecture design and implementation
  • Testing services

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We are award winners & industry leaders in the industry for our Test Strategies, design and delivery. We will be able to implement our specific tools to help applications ensure that they are running appropriately.

Our award winning latency testing (ELMO) and test operations (TestOps - testing at the centre of devops) methodologies are augmented by expertise in test automation, quality maturity modelling, security testing and test management & training.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
Buyer hosting or software
How the support service works
We can provide service support on a managed service, managed capacity or time & materials basis. We have expertise in managing:
* Cloud contracts
* Cloud environments
* SLA, SLO and OLA management
* Help desk 24/7

Service scope

Service constraints
We will not be physically hosting any cloud environments.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our SLA will be built based in user requirements.

Depending on requirements of system we can provide an SLA as follows (this is 24/7):

Critical - response within an hour
High - response within 2 hours
Medium - response within 4 hours
Low - response within 8 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Users can chat to the support team or a bot 24/7
Web chat accessibility testing
All our testing has tests for assistive technology users
Support levels
Brickendon Consulting provide clients with support services up to 24/7 depending on specific client requirements. Our procedures first and providing ultimate flexibility in support and the most effective cost model. We can provide UK only support or leverage our global support teams in Poland and India to provide these services.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
09/05/2021
What the ISO/IEC 27001 doesn’t cover
Nothing.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

Fighting climate change

Brickendon Consulting acknowledge the Climate Emergency and the race to Net Zero. Brickendon Consulting will be Net Zero by 2028. We recently formulated a Carbon Reduction Plan which elaborates in detail our Scopes on emissions and the initiatives we have to meet this challenge.

Brickendon Consulting embrace our collective and urgent responsibility to address the causes of climate change and enhance the resilience of our business, our clients as well as its supply chain to withstand climate change impacts happening now and in the future.

Equal opportunity

We are committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is to ensure each employee feels respected and is valued based upon their skills, performance and commitment.
We have a strong culture that spans countries, cultures and our employee’s nationality, ability, gender, identity, sexual orientation, age, religion, ethnicity or stated preferences.
By both policy and our actions, we work towards creating an environment of not just acceptance but active encouragement for our team members to being their best individual selves.

Wellbeing

We believe in the wellbeing of all our employees and empower & inspire all our team are leaders with a role to shape and influence how we tackle complex problems. We encourage everyone to dream big, be heard and enable each other.

It’s our goal that everyday spent at Brickendon helps our team members on their personal journey. We have resources and programmes dedicated to building our subject matter expertise, leadership and commercial acumen and supporting the wellbeing of our teams and their families.

Pricing

Price
£325 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris.burke@Brickendon.com. Tell them what format you need. It will help if you say what assistive technology you use.