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Solution Performance Group Ltd

ResOps Cloud Resourcing and Skills Augmentation

SPG’s ResOps Cloud Resource and Skills Augmentation Service provides additional resource capacity and skills to support or complement a client in delivering project or ongoing support activities.

Features

  • On demand skilled resources
  • Variable engagement period
  • Access to multiple skills for all Cloud transformations
  • Enterprise Architecture and Solution Architecture
  • Programme, Project Management & PMO
  • Subject Matter Experts (SMEs) and specialist IT skills
  • Specialist Software Engineering resources
  • Data Engineering
  • Business Analysts and Service Delivery Resources
  • Project Implementation to Service Delivery

Benefits

  • Faster delivery of projects
  • Predictable resourcing costs
  • Skills and resources to meet demand
  • Allow existing staff to focus on strategic activities
  • Cost effective resourcing
  • Assured quality of service
  • Accelerated business transformation
  • More efficient and effective transition to the Cloud
  • More certainty of outcomes

Pricing

£450.00 to £1,600.00 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@thinkspg.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 6 1 1 3 6 0 7 9 6 0 9 6 5 9

Contact

Solution Performance Group Ltd The Solution Performance Group Team
Telephone: 0191 4957490
Email: hello@thinkspg.com

Planning

Planning service
Yes
How the planning service works
SPG works with the client to define requirements, skills, experience and timeframe.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide training for all cloud software solutions in the SPG portfolio.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
SPG will fully on-board the resource(s) to meet the client's requirements.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
All SPG services are quality assured and rigorously tested in accordance with the processes and procedures of our ISO 9001 Quality Accreditation.

All resources are vetted and interviewed to ensure they will meet the client's requirements both technically and culturally.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
SPG can provide a range of support services. Please refer to the Service Definition Document for details.

Service scope

Service constraints
None.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support for this service is through our dedication Resourcing Team.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
ATLAS Certification Ltd
ISO/IEC 27001 accreditation date
04/01/2023
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Moving to the Cloud delivers real sustainability:
1. Cloud servers run at a much higher utilisation rate than conventional on-premise servers meaning less energy is wasted running servers with idle capacity
2. More-efficient servers, means less of them which means a reduction in the manufacturing of hardware and minimal waste
3. Cloud environments typically run in highly-efficient data centres often using 'green' energy reducing environmental impact

Pricing

Price
£450.00 to £1,600.00 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@thinkspg.com. Tell them what format you need. It will help if you say what assistive technology you use.