SARD JV

Workforce Optimisation

We understand your unique NHS workforce challenges and work side-by-side to deliver engagement, oversight, consistency, and sustainability. Our expert consultancy, data analysis, training, and tools streamline processes, foster staff buy-in, and empower your team. Partnering with you to align patient demand with capacity, right-size your resources, and improve patient outcomes.

Features

• Core Activity Language Set
• Detailed Diagnostic Oversight of Current Situation
• Job Plan Policy Alignment & Consistency Committee Setup
• Comprehensive Incumbant System and Data Review
• Existing Workforce Systems Engagement Assessment
• Expert Training and Skills Transfer
• Workforce Capacity Modelling
• Workforce Demand Modelling
• Gap Analysis & Service Redesign
• Optimised Job Plan Templates

Benefits

• Consistency: Standardised approaches for accurate data and reporting
• Informed Decision-Making: Data-backed strategies for effective solutions.
• Staff Engagement: Building trust through transparency and understanding
• Empowering your team to repeat and improve the process independently
• Analysing existing workforce data collection and usage for efficiency improvements
• Delivering dashboards, reports, tools for tangible and actionable insights
• Accelerated Timeframe: Our expertise helps you achieve optimisation quicker
• Skills Transfer empowers your team to continue the process independently
• Tailored support options ensure your continued success in workforce optimisation

£500 to £3,495 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris@sardjv.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

961151190337628

Contact

Chris Giles
07840 454821
chris@sardjv.co.uk

Planning

• Planning service: Yes
• How the planning service works: At SARD JV, we offer intelligent digital solutions accompanied by robust implementation support to help NHS Trusts effectively embed our products into their processes. ; ; We start with an initial discovery phase, during which we conduct a needs assessment tailored to the specific objectives and requirements of the Trust. This allows us to develop a customised delivery implementation plan that ensures our cloud services and software solutions are seamlessly integrated and operational. ; ; Our approach is collaborative, working closely with each Trust to implement, onboard, and fully embed our suite of cloud services and implementation solutions.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AHP Job Planning
  • Appraisal for All Staff
  • Consult
  • ELeave
  • ERostering
  • ESR Wrapper API
  • Medical Job Planning
  • Medical Revalidation
  • Multisource feedback (360)
  • Nurse Revalidation

Training

• Training service provided: Yes
• How the training service works: We recognise the critical role that specialised training plays in enhancing workforce planning capabilities within Trusts. Our training services are fundamentally designed to not only impart necessary skills and knowledge but also to ensure that we leave a lasting legacy of understanding within each organisation.; ; Our offerings are deliberately structured to address the widespread need for foundational knowledge in job and workforce planning. We provide introductory courses such as "What Good Looks Like - Job Planning" and "What Good Looks Like - Workforce Planning" at no cost, ensuring that all levels within an organisation can access essential training.; ; Further, we offer specialty-specific courses, such as "What Good Looks Like - Specialty-Specific Job Planning" and "What Good Looks Like - Specialty-Specific Workforce Planning," tailored to meet the unique needs of different services within a Trust. ; ; Our training is designed to be flexible, with variable pricing that depends on the delivery method, the number of participants and course duration allowing us to tailor solutions to fit the budgetary and logistic requirements of any Trust.
• Training is tied to specific services: Yes
• Services the training service works with:
  • AHP Job Planning
  • Appraisal for All Staff
  • Consult
  • ELeave
  • ERostering
  • ESR Wrapper API
  • Medical Job Planning
  • Medical Revalidation
  • Multisource feedback (360)
  • Nurse Revalidation

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: At SARD JV, our Cloud Support service is designed to be system-agnostic, enabling us to deliver our Workforce Optimisation services across any cloud software platform you may currently use. However, should it become necessary to transition from an existing provider to a SARD service, we are fully equipped to facilitate this migration.; ; By working closely with your organisation to thoroughly understand your specific needs and the contractual stipulations that may influence the migration process. Our approach includes providing a comprehensive framework to guide the transition, ensuring a seamless and secure transfer of data from the incumbent service to our cloud software.; ; This migration support not only includes the technical aspects of moving data and services but also focuses on minimising (or eliminating) downtime and disruption to your ongoing operations. Our goal is to ensure that your move to or between cloud services is as smooth and efficient as possible, enabling you to leverage our cloud solutions effectively for optimal workforce management.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • AHP Job Planning
  • Appraisal for All Staff
  • Consult
  • ELeave
  • ERostering
  • ESR Wrapper API
  • Medical Job Planning
  • Medical Revalidation
  • Multisource feedback (360)
  • Nurse Revalidation

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: At SARD JV, our software product suite and implementation programs undergo rigorous quality assurance and performance testing to ensure they meet industry standards. ; ; Our testing regimen includes functional testing, load testing, and end-user testing, which collectively ensure that our systems are robust, reliable, and user-friendly. ; ; Further information about our quality assurance processes is available on request.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our cloud software services feature a dedicated support desk available to all software clients via online chat, email, and telephone from 9AM to 5PM, Monday - Friday. Our support Service Level Agreements (SLAs) are thoroughly detailed in our Terms and Conditions. ; ; In addition to these services, we offer ongoing, tailored support options designed to ensure your continued success with Workforce Optimisation and our Consult system after our initial program concludes. These options can include ad-hoc training sessions and other services, available at an additional cost. As our Workforce Optimisation service is system agnostic, our support and training can also remain accessible after the initial implementation, across any system you use, also for an additional fee.; ; Our Our cloud software services:; AHP Job Planning; Appraisal for All Staff; Consult; eLeave; eRostering; ESR Wrapper API; Medical Job Planning; Medical Revalidation; Multisource feedback (360); Nurse Revalidation

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: We aim to respond to support tickets within 1 working day (Mon-Friday)
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: Our chat support software supplier ensures WCAG 2.1 AA https://help.snapengage.com/ada-web-accessibility-for-visitor-chat/
• Support levels: We offer a tiered support structure designed to meet various client needs efficiently. Each client is assigned an account manager responsible for handling queries through our technical triage process. Our chat support team is equipped to escalate issues directly to an on-call software engineer if necessary, ensuring prompt and effective resolution.; ; Details of our support services and associated Service Level Agreements (SLAs) are comprehensively outlined in our Terms and Conditions document. We can provide bespoke support packages tailored to specific requirements, such as software implementation, data setup and extraction, and training. The pricing for these specialised support options is available upon request, allowing us to offer solutions that align with your unique needs.; ; For clients requiring dedicated attention, we can provide a technical account manager or cloud support engineer as part of our bespoke packages. This ensures that you have direct access to specialised expertise and personalised service.; ; Should you need more detailed information about our support levels or wish to discuss specific support needs, further information is readily available upon request.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 05/02/2024
• What the ISO/IEC 27001 doesn’t cover: Our certification covers the design, development, sale and support of IT solutions and software for medical revalidation, nurse revalidation, job planning, appraisals and workforce to the healthcare sector in the UK. The scope covers all data held or processed under the authority of SARDJV Ltd. pursuant to all process and services involved in this operational aim. Physical work locations other than the head office, including employees' homes, are excluded from the scope in terms of physical security as these areas are beyond the company's control to secure. The ISMS does cover the information security aspects of the operational processes conducted at these locations. Information that is not relevant to the operational processes of SARD JV Ltd is also excluded from the scope. While the services provided by off-site data storage facilities are within the scope, the physical boundaries of these facilities are not.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Climate change is an undeniable challenge of our times. We are fully committed to reducing our carbon footprint through: ; 1. Providing hybrid or remote working options to all employees to reduce commuter travel. ; 2. Maintaining regional workspaces to reduce commuting distance for local employees. ; 3. Ensuring that all meetings that would otherwise require travel, are conducted online wherever possible. ; 4. Using technological solutions to work towards a paper-free office environment.; 5. Reducing single-use plastics in our operations and promoting the recyclability of products used.; 6. Implementing energy-efficient technologies and practices to further decrease our energy consumption where possible.

  Covid-19 recovery

  The Covid-19 pandemic affected us all, and as we navigate this new reality, we are dedicated to supporting individuals impacted by COVID-19 in the following ways: ; 1. Creating work opportunities for those disproportionately affected by the pandemic where available. ; 2. Allowing our staff to continue to work from home if they feel they are vulnerable to COVID-19 and/or are still uncomfortable with an in person return.; 3. Providing health and wellness resources to support mental and physical well-being during the ongoing recovery period.; 4. Offering flexible scheduling and other accommodations to meet the diverse needs of our workforce as they adjust to post-pandemic life

  Tackling economic inequality

  Economic stability is intertwined with societal well-being. We are determined to: ; 1. Regular pay-scale assessments and employee feedback. ; 2. We pay at least the London Living Wage across our sites whether in and out of London. ; 3. Advocate for policies that support flexible working and facilitate better work-life balance.; 4. Providing training and advancement opportunities to enable career growth and economic mobility for all employees.; 5. Partnering with community organisations to support local economic development and increase employment opportunities.

  Equal opportunity

  We staunchly believe in promoting diversity and ensuring equal opportunity for all. ; 1. We offer opportunities for training and skills development throughout the organisation, including areas of employee interest that may not be directly linked to their current role. ; 2. We regularly review pay scales to ensure equality and fairness regardless of demographic.; 3. Implementing inclusive hiring practices to broaden representation within our workforce.

  Wellbeing

  The wellbeing of our employees and stakeholders is paramount. ; 1. Regular well-being assessments, feedback sessions and appraisals with all staff. ; 2. Hosting and promoting programmes that support both physical and mental health for our staff. ; 3. Facilitating volunteer hours for our staff in health-focused charities and initiatives.; 4. Providing access to professional mental health support and resources, including counselling and stress management workshops if requested.; 5. Encouraging a culture of work-life balance with flexible work hours and the option for remote work wherever feasible.

Pricing

• Price: £500 to £3,495 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at chris@sardjv.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.