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Barrier Networks

Barrier Networks Secure Browser / Remote Browser Isolation (RBI ConcealBrowse)

Protecting users against modern web based cyber attacks such as phishing and credential theft.

Features

  • AI-Powered Dynamic Browser Isolation (SherpaAI)
  • Informed Decision Making
  • Risk Mitigation
  • Advanced Telemetry Data Integration
  • User Privacy with AI Scrutiny
  • Contextual Analysis

Benefits

  • Make real-time decisions, isolating malicious URLs, ensuring safe browsing experiences.
  • Swiftly determine threat levels and isolate unknown activities.
  • Preemptively identifies potential threats, reducing the risk of cyber intrusions.
  • Rich insights that can be consumed into SIEM tools.
  • Enhance the detection of risky URLs, ensuring optimal privacy-security balance.
  • Discern patterns and correlate unrelated events to identify sophisticated threats.
  • Improve security, reduce risk of suscepibility of phishing attacks.

Pricing

£0.80 to £19.50 a user a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@barriernetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 6 1 2 1 8 8 2 1 6 5 3 9 3 4

Contact

Barrier Networks Iain Slater
Telephone: 0141 356 0101
Email: info@barriernetworks.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Web browser.
Cloud deployment model
Private cloud
Service constraints
N/a
System requirements
  • Google Chrome version 101 and newer
  • Microsoft Edge version 77 and newer
  • Mozilla Firefox 113.0 or newer
  • Brave browser
  • Microsoft Windows 10+

User support

Email or online ticketing support
Email or online ticketing
Support response times
Typically under an hour for first response. Email or Portal channels for ticket submission (no inbound call or chat at this time). Each ticket gets assigned a customer success manager. No additional cost.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
No
Support levels
Typically under an hour for first response. Email or Portal channels for ticket submission (no inbound call or chat at this time). Each ticket gets assigned a customer success manager. No additional cost.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
User documentation and guided installation process. POV/POC Process with specialized team members to assist.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
They can delete their profiles and download a CSV file with available history.
End-of-contract process
Conceal will delete the customer tenant and all data from Conceal systems.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
  • MacOS
  • Windows
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Service interface provideds access to Dashboards, Reports, Policy, Feedback, Admin and testing services.
Accessibility standards
None or don’t know
Description of accessibility
https://dashboard.conceal.io
Accessibility testing
None
API
Yes
What users can and can't do using the API
"Admins can integrate with other security tooling to increase the value of the combined proposal. Further information on each of the integrations can be found at the links below…

Pre-Process Plug-in:
https://support.conceal.io/hc/en-us/sections/14743384888347-Pre-Process-Plugins

Post-Process Plug-in:
https://support.conceal.io/hc/en-us/sections/14743441761307-Post-Process-Plugins"
API documentation
Yes
API documentation formats
Other
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
> Policy enforcement can be customised

> Users can disable the service / provide feedback in realtime if they do not agree with the action

> Users have real-time control on the end user device if allowed by the admin. Admins can overide policy on the portal itself to provide ultimate control and protection to end user devices.

Scaling

Independence of resources
We use Kubernetes for our session infrastructure. We have established metrics for scaling the number of sessions per node based on standard hardware and session type. We primarily monitor metrics for number of active sessions, average sessions/tenant and time to initiate/start a new session. We use these metrics for capacity planning and autoscaling.

Analytics

Service usage metrics
Yes
Metrics types
Conceal provides system uptime metrics for dashboard, API and isolation.
Reporting types
Real-time dashboards

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
ConcealBrowse

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
Other locations
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
User data is exportable in .CSV format via the SaaS based dashboard. Syslog output is also available for streaming event data to a third party SIEM.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Conceal does not provide an availability guarantee.
Approach to resilience
Conceal cloud services are hosted in AWS and backed by their resilient architecture and principles, please see the following link for more details….https://docs.aws.amazon.com/wellarchitected/latest/reliability-pillar/resiliency-and-the-components-of-reliability.html
Outage reporting
Conceal service has a status page which shows real-time and historical service outages…

https://status.conceal.io/

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Role based access with username and password in conjunction with multi-factor authentication.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
SOC2 TypeII

Security governance

Named board-level person responsible for service security
No
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
SOC2 Type II
Information security policies and processes
Annual employee Information Security training and certification. Conceal uses ADP and Drata for tracking compliance.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Defined policies and procedures to guide personnel in the software development lifecycle and a process to apply changes, upgrade, or modifications to the environment. Workflows are set up by admins to control the authorization, planning, coding, commitment of code, testing, staging, and the deployment to production.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Vulnerability scans are automated to continuously run against system resurces to identify potential threats.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Monitoring software is used to identify and evaluate ongoing system performance, security threats, and system activity. In addition to internal security monitoring Conceal uses an external managed security services provider for identification of compromises and response to incidents.
Incident management type
Supplier-defined controls
Incident management approach
An incident response program has been established to guide personnel on the identification, evaluation and escalation procedurs during a security related event or incident. That Plan is made available for employees to reference. The program includes specific phases of indicent response, actions to be takend upon identification, triage requirements for a confirmed incident, and defined roles and responsibilities. The indicent response plan also includes procedures and requirements for notificatinos and communications of security indicents or breaches of client data to internal and external parties.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

Conceal is dedicated to safeguarding the mental and economic well-being of every individual, irrespective of their abilities or background, as they navigate the online world. Our mission is to ensure that all users, including those with diverse needs and from underrepresented communities, can utilize the internet without fear of falling victim to phishing and web-based threats orchestrated by cyber criminals. By providing inclusive and accessible protection solutions, we empower everyone to engage productively online, fostering a digital environment where all individuals can thrive and contribute to a safer, more equitable internet landscape.

Pricing

Price
£0.80 to £19.50 a user a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Initial 5 free user/device licenses. or 30 day org-wide deployment.
Link to free trial
https://conceal.io/concealbrowse-start-your-free-trial-today/

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@barriernetworks.com. Tell them what format you need. It will help if you say what assistive technology you use.