Altiatech Ltd

N365 Fast Start

The N365 Agreement gives over 450 NHS England organisations access to the Microsoft 365 Product Suite. However, many NHS organisations struggle with its adoption. In response, Altiatech have developed N365 Fast Start, which can readily identify quick win projects to further digital transformation of NHS organisations with their N365 Agreement.

Features

  • A bespoke Critical Path to Success
  • Tailored modelling spreadsheet for “what-if” analysis
  • Projected savings and expected costs
  • Impact on Governance, Risk and Compliance
  • Proven adoption to satisfy audits
  • Impact on security, recovery and business continuity
  • Identity and Access Management options
  • User and device management, inc. BYOD
  • Legacy office removal
  • N365 roll-out and migration

Benefits

  • Tailored approach for each NHS organisation to ensure success
  • Make informed decisions with projected outcomes from
  • Transparency of savings and costs for budgeting and reducing uncertainty
  • Improved Governance, Risk Mitigation and Compliance from Microsoft Product Suite
  • Good adoption of N365 reported to NHS executives and stakeholders
  • Improved security, recovery and continuity from Microsoft Product Suite
  • Adoption of IT tools that limit access and protect NHS
  • Manage users and cross platform devices, including sweating existing assets.
  • Support replacing legacy apps with current software for improved functionality/security
  • End-to-end guidance that to maximise outcomes from N365

Pricing

£17,500 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at innovate@altiatech.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

9 6 1 2 8 5 2 7 6 0 3 7 0 0 1

Contact

Altiatech Ltd Fuad Uddin
Telephone: 03303325842
Email: innovate@altiatech.com

Planning

Planning service
Yes
How the planning service works
N365 FastStart helps you move towards your goals quickly with a Cost-Benefit Analysis as the first step along your critical path to change. Our Cost-Benefit Analysis helps you to quickly explore your existing goals and strategies to ensure N365 alignment.

The Cost-Benefit Analysis provides you with a tailored modelling spreadsheet that helps you perform your own “what-if” analysis. Further to this, the Cost-Benefit Analysis is also able to present you with a detailed final report that covers several areas such as Governance, Risk & Compliance and Legacy Office Removal, followed by recommendations of Fast Start projects that can support you to realise the benefits of N365.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
N365 - Microsoft Product Suite for NHS

Training

Training service provided
Yes
How the training service works
We provide training across the N365 Agreement, from top to bottom. This includes everything from configuration to end user training. Training can be formally delivered sessions, learning workshops or via knowledge transfer handovers. This can be tailored to meet your organisation's learning requirements.
Training is tied to specific services
Yes
Services the training service works with
N365

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We help organisations by directing them to the available resources in their already purchased N365 Agreement. Our Fast Start projects are pre-defined to get NHS organisations to adopt N365 fast. We are experienced with the Microsoft Product Suite, including Azure, and have a technical team that are skilled in TOGAF.
Setup or migration service is for specific cloud services
Yes
List of supported services
Microsoft Azure

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Altiatech adopts best practices in making use of development environments for testing before raising change requests. Furthermore, changes will typically have back-out plans. Finally, testing can be undertaken with a sub-set of users to monitor overall performance before wider roll-out.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
We support the full range of N365, top to bottom.

Service scope

Service constraints
Must have an N365 Agreement

User support

Email or online ticketing support
Email or online ticketing
Support response times
Normally within 1-2 hours for critical events, up to 24 hours at weekends.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Severity A - Critical Business Impact – your business has experienced a significant loss or degradation of services, requiring immediate attention. Severity B - Moderate Business Impact – you have a loss or degradation of services, but your organization can still function. Severity C - Minimum Business Impact – you have an issue, but it has a small impact on your business.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
29/07/2021
What the ISO/IEC 27001 doesn’t cover
Systems development (N/A) Software development (N/A) Monitoring and review of supplier services (suppliers have their own controls)
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

Altiatech enforces its Environmental Sustainability Policy, which includes measures such as: work from home to reduce carbon emissions from travel; travel only when necessary; and discourage paper use and printing. Furthermore, Altiatech encourages flexible working technologies for its customers, which enables disparate workforces to collaborate and reduce carbon footprint from reduced travel.
Covid-19 recovery

Covid-19 recovery

Altiatech encourages flexible working technologies for its staff and customers, which enables disparate workforces to collaborate and reduce carbon footprint from reduced travel. By enabling remote teams from collaborating, Altiatech has maintained trading and operations throughout the height of the pandemic and safeguarded its employees jobs, as well as supported vital customers, including major hospitals, with the means to continue functioning.
Tackling economic inequality

Tackling economic inequality

Altiatech provides opportunities for part-time hours and flexible hours that enable its workforce to support their dependents, whilst giving them continued employment to meet their economic needs. Altiatech also provides annual salary increases and exceeds the national minimum wage. Altiatech also offers bonuses to its personnel that are reflective of the businesses performance.
Equal opportunity

Equal opportunity

Altiatech is an equal opportunities employer and is committed to non-discrimination
Wellbeing

Wellbeing

Altiatech is committed to the wellbeing of its staff and personnel and offers its workforce access to a wellbeing service for any issues that they may experience.

Pricing

Price
£17,500 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at innovate@altiatech.com. Tell them what format you need. It will help if you say what assistive technology you use.