ARRIBATEC UK LTD

Unit4 ERP (Agresso Business World ABW) Making Tax Digital (MTD) VAT API Solution

Our Making Tax Digital solution has been specifically designed for Unit4 ERP (Agresso Business World ABW), and helps you ensure compliancy with the HMRC's full digital VAT regulations.

Our solution is HMRC-approved and works with a number of VAT set-ups.

Please enquire for our ERPx solutions.

Features

  • Send VAT returns via the HMRC's dedicated API
  • Specifically designed for Unit4 ERP (Agresso ABW)
  • Works on desktop and web
  • Works on various milestone versions of Unit4 ERP (Agresso ABW)
  • Compatible with a number of complex VAT set-ups
  • Ability to make manual adjustments should it be required

Benefits

  • Comes complete with an annual maintenance and support package
  • Help ensure compliancy with Making Tax Digital
  • Fully compliant with HMRC's regulations, including up to 2020
  • Available at a standard price
  • Support and development included moving forward

Pricing

£6,560 a licence

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketing@arribatec.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

9 6 2 9 1 0 3 9 4 8 1 9 2 3 9

Contact

ARRIBATEC UK LTD Mark Bloomer
Telephone: 0333 444 1005
Email: marketing@arribatec.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
Unit4 ERP (Agresso Business World ABW) - Please enquire for our ERPx solutions.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
This solution gives you access to our Unit4 ERP (Agresso Business World ABW) Support Desk. Please see this offering to find out more details.
System requirements
Unit4 ERP (Agresso Business World ABW)

User support

Email or online ticketing support
Email or online ticketing
Support response times
Please see our Unit4 ERP (Agresso Business World ABW) Support Desk Service entry for more details of this service
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 A
Web chat accessibility testing
N/A
Onsite support
Yes, at extra cost
Support levels
Our MTD solution comes complete with an annual maintenance and support package, which gives you access to our Unit4 ERP (Agresso Business World ABW) Support Desk.
Support available to third parties
No

Onboarding and offboarding

Getting started
In-depth installation and configuration guides.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
N/A
End-of-contract process
No additional cost to end contract.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
Designed for use on mobile devices
No
Service interface
No
User support accessibility
WCAG 2.1 A
API
Yes
What users can and can't do using the API
Users can send VAT returns directly from the Unit4 ERP Finance Application via the HMRC's dedicated API
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
N/A

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Data at rest is stored within the customers Unit4 ERP
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
The solution is designed to export data via the HMRC's dedicated API and users can export using their existing Unit4 ERP tools
Data export formats
  • CSV
  • Other
Other data export formats
JSON via HMRC API
Data import formats
Other
Other data import formats
  • JSON from HRMC
  • Manual adjustments can be made via GUI

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
MTD availability guarantees as per the hosting provider.
Approach to resilience
Available upon request.
Outage reporting
As per the hosting provider

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Users are able to define access by role/user.
Access restriction testing frequency
At least once a year
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
ISO9001

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
ISO 9001
Cyber Essentials
Information security policies and processes
As per the hosting provider.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Our change management process is based on the Agile principles of software development. We work in iterative cycles, each aiming to improve or extend our software.

Requests for change and bug reports come in to product and are noted in as much detail as possible into our task management software. Then, before each development iteration, product and development triage new requirements, briefly discussing the scope and ramifications of each. These requirements then get placed into the development backlog of work according to the outcome of this discussion, and the entire backlog is then re-assessed against current priorities.
Vulnerability management type
Undisclosed
Vulnerability management approach
Available upon request
Protective monitoring type
Undisclosed
Protective monitoring approach
Available upon request
Incident management type
Undisclosed
Incident management approach
Available upon request

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Integra has an environmental policy geared towards minimising our environmental impact. This includes such activities as recycling material wherever possible, and an increasing effort to minimise travel. We have successfully reduced our business travel significantly over recent years, taking advantage of remote working technologies to allow us to do this. Our head office is notable for its many eco-friendly credentials including solar and photovoltaic panels on the roof and ground source heat pumps to supply natural heating, and we support the cycle to work scheme which is utilised by head office staff in travel to and from our head office.

In addition to this, the nature of our work in automating and increasing the efficiency of transaction processing, and moving processes to the cloud where possible has a naturally beneficial environmental impact.
Covid-19 recovery

Covid-19 recovery

As a business we weathered the Covid 19 epidemic well, and are proud that we were able to continue business without any furloughing of staff. The rapid deployment of new ways of working allowed us to continue to service our customers’ needs. We instigated a number of measures around social distancing, remote working which allowed us to operate effectively during covid, and which will continue to allow us to operate effectively through recovery from the epidemic. We anticipate that the effectiveness of these measures will leave us well paced to create further employment opportunities in the high growth technology sector in which we operate.
Tackling economic inequality

Tackling economic inequality

We are proud to have supported sub-contractors in the growth of their businesses, through both financial assistance and collaborative working, including assistance to small business start-ups. As an operator in a high growth technology sector we have, over many years, provided, and will continue to provide, significant support and training in technology to both our customers and our own staff including towards a number of recognised accreditations. Identification of skills gaps, and plans to address these are a frequent feature of our work.
Equal opportunity

Equal opportunity

Integra has an equal opportunities policy which states our firm belief in equality, diversity and respect for all. It is our policy that all employment decisions are based on merit and the legitimate business needs of the organisation. Integra recognises the value of an inclusive environment in which people from differing backgrounds and experiences are encouraged to offer fresh ideas and perspectives. Our intention is to enable all our staff to work in an environment which allows them to fulfil their potential without fear of discrimination, harassment or victimisation.
Wellbeing

Wellbeing

Integra aims to be a supportive and flexible employer and has supported staff through difficult periods in terms of both mental and physical health. We have introduced presentations on the subject of mental and physical well-being into company meetings and offered training and support in these areas, and run periodic team building exercises with the aim f supporting staff to support each other.

Pricing

Price
£6,560 a licence
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at marketing@arribatec.com. Tell them what format you need. It will help if you say what assistive technology you use.