Tensing (Trading name of Avineon Europe Ltd)

FME Platform Solutions (FME Form & FME Flow) from Avineon Tensing

Tensing (Avineon Europe Ltd) is a Value Added Reseller (VAR) Safe Software Partner providing FME Platform solutions. FME Form and Flow tools lead the no-code geospatial data ETL space, integrating hundreds of spatial/non-spatial data formats. At Tensing we help you create your ideal FME footprint.

Features

• Integrates with Enterprise apps, simplifying business processes and operations.
• Converts 450+ data connections: raster, vector, databases, BIM, and APIs.
• Development platform for open source & proprietary software integration.
• Handle complex streaming data for real-time decision making.
• Facilitates extraction from diverse, dispersed data sources efficiently and effectively.
• Improves Business Intelligence using geodata, enhancing location intelligence.
• Orchestrates complex data workflows for improved operational efficiency and productivity.
• Build data validation rules and automate data flow processes.
• Available on-premises, hybrid, multi-cloud with seamless integration.
• FME's No Code environment creates workflows and apps code-free.

Benefits

• Scalable solutions that grows in sync with your evolving needs.
• Off-the-shelf software, easily customisable to meet specific business requirements.
• Seamless integration with existing infrastructure, Office Software and GIS applications.
• Significant cost reductions by automating Extract, Transform, Load (ETL) processes.
• Offers a platinum suite of support for complex enterprise integration.
• Diverse global user base with established training and community forum.
• Flexibility in licensing options – perpetual, subscription or PAYG.
• Improves operational efficiency with real-time data integration.
• Improves business intelligence with rich, location-based insights.
• Facilitates enterprise-wide digital transformations.

£9,500 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk@avineon-tensing.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

963157697229582

Contact

Oliver Morris
020 8058 8106
uk@avineon-tensing.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: The FME Platform functions as both a standalone platform and an extension for other software services, offering API integration. It seamlessly connects with various systems including Esri and Autodesk to enhance data handling and automation capabilities across a wide range of applications, databases, and cloud services, effectively extending their features.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: FME Flow Hosted (formerly FME Cloud) runs on Amazon Web Services, therefore any constraints mirror those of AWS. FME Flow Hosted instances are Linux based, Windows-exclusive formats are unavailable e.g. MS Access, Esri Personal Geodatabase. Annual plans have a credit allocation that suits most scenarios for transactional data storage and data transfer. Exceptional requirements may incur additional costs. At least 1 license of FME Form (formerly FME Desktop) is required to author the data pipeline jobs, known as workspaces running on the FME Flow Hosted platform.; ; FME Form - Windows, Linux & MacOS.; FME Flow - Windows\Linux\Docker\Kubernetes.
• System requirements:
  • An active subscription\maintenance term for new versions & security updates
  • A modern Internet Browser
  • FME Form (formerly FME Desktop)
  • Firewall changes and/or IP whitelisting
  • Internet access required for Flow Hosted
  • Minimum recommended RAM x8GB, min CPU x4.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Weekdays, reply from 09:00 to 17:30 with response times typically as follows: For a major issue, the response time is within 30 minutes. For standard operational assistance, the response time is set at 4 hours. We do not operate at weekends or on UK public holidays, extended support times are available on request.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: A number of scenarios have been setup that mimic typical tasks users might need to perform using the web chat, such as initiating a chat, navigating through chat options, sending messages, and receiving responses.
• Onsite support: Yes, at extra cost
• Support levels: Technical support at Tensing covers a range of issues including guidance on "how to" questions, transformer selection, and troubleshooting workspaces that are no longer functioning. The consultant assesses each support ticket and will inform the client in advance whether the issue can be addressed within the inclusive package or if it requires additional consultancy hours.; ; Tensing is committed to ensuring a positive experience for customers using the FME platform, aiming to assist them in achieving their data management goals. Technical support is designed to help customers effectively use the FME technology, whereas consultancy involves Tensing taking a more active role in executing tasks, which may entail additional costs.; ; Issues that involve software or documentation updates on the FME platform, Tensing logs these with Safe Software, the vendor, and tracks their resolution. While Tensing supports clients with potential workarounds, they are unable to independently resolve issues that require vendor intervention.; ; Advanced Support - Beyond technical support, Tensing offers advanced support/consultancy time typically used for installing, configuring, or upgrading FME Flow, workspace authoring, optimising processes, integrating with tools like Esri and configuring network settings. Additionally, security advice, implementing new technologies and providing best-practice guidance.; ; Clients have access to a technical account manager.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Resources include an extensive collection of online documentation and tutorial videos on YouTube and the Safe Software FME Community pages. These materials are easily accessible and provide guidance on various aspects of an FME Flow Hosted deployment allowing users to familiarise themselves with the platform.; ; For a more structured learning experience, we provide a range of training and coaching led by our FME Certified training team. We offer public instructor-led online courses scheduled throughout the year, these courses are run during standard UK working hours in either a 2 full-day or 4 half-day format. 4 half-day structure is “family-friendly” half days of focussed training time, delivered so as not to be disrupted by school drop-off and pickup slots.; ; For teams seeking a more tailored training approach, we offer private courses, ensuring that the content is specifically relevant and tailored. In-person training is also available, at your office or co-working space. This option includes the arrangement of all necessary logistics, from venue and IT equipment to catering, ensuring a comfortable and hassle-free training experience. Whatever your preference, our flexible training options are designed to meet your needs and help you get up and running with the FME Platform quickly and smoothly.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats:
  • Markdown
  • Hardcopy (on request but at extra cost)
• End-of-contract data extraction: The FME Platform typically does not store data, it is used to power the data pipeline ETL process. The FME Workspaces which contain the data pipeline business logic and function can be exported from FME Flow in bulk either via the GUI or by API. These Workspaces can be retained and used in current and newer versions of FME Form and Flow. In FME Flow if any data is retained within the underlying PostgreSQL database or in the file storage, the PostgresSQL database can be backed up in binary or plain SQL format as well as exported into any one of the over 450+ formats FME supports. Any files can be bulk downloaded from FME Flow.; ; Under a perpetual license agreement, users can continue to use FME Form and Flow, they will however not receive software updates or security patches.
• End-of-contract process: Prior to the end of a subscription or perpetual license contract, Tensing will offer a review session with the client to ensure the full implications on datasets and processes are understood and an action plan is implemented.; ; For a subscription contract FME Flow will remain accessible through the browser based GUI but will be unable to run any jobs. FME Form will raise a license expired message and close.; ; Under a perpetual license, FME Form and Flow will continue to function, however, new updated versions of FME will be unavailable for use and in most cases, security updates will be unavailable.; ; There are no service or licence fees associated with the natural expiry of a subscription, maintenance or service agreement.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: FME Mobile (formerly FME Data Express) is a free, easy-to-use app that lets you run FME Flow jobs directly from your Android or iOS device. Using the app you can more easily collect data, images, and location information and simply and conveniently integrate data on the go. In addition the FME AR app, also available on Android and iOS, allows direct integration to FME Flow or a cloud data storage location for the display of 3D data in an augmented reality context.
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: Yes
• What users can and can't do using the API: Through the FME Flow API there are a comprehensive range of endpoints that include:; ; Sending, receiving and modifying notifications; Running jobs and viewing job history; Managing user accounts, roles, and policies; Licensing FME Flow; Performing backup and restore operations; Managing cleanup tasks; Scheduling jobs; Managing user settings and favourites; Uploading and managing file resources; Publishing workspaces and managing published parameters; ; There are some limitations in using the API service this includes:; Restricted access based on user permissions, where some endpoints might be inaccessible to non-administrative users.; Dependency on the version of FME Flow, as not all functionalities are available in older versions.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: What can be customised:; Workspaces: Users create custom workflows to transform and transfer data between different formats and systems.; Automations: Users can design workflows that trigger based on data changes, schedules, or external signals.; Engines and Scaling: The platform supports customisation of engine sizes and quantities, facilitating scaling to meet workload demands.; API Integration: FME Flow Hosted features robust API capabilities for integrating and automating FME workflows with other applications.; Security Settings: Users can tailor security settings, including roles, permissions, and access controls to align with organisational policies.; Notifications and Logging: Custom notifications and logs can be configured to monitor workflow performance and results.; ; How users can customise:; FME Flow: This tool is primarily used for creating and modifying workspaces.; Web Interface: The platform's web interface lets users manage account settings, engines, and monitor overall system performance. It also supports automation management.; APIs: For advanced customisation, the FME REST API enables programmatic interaction with server components and integration with external systems.; ; Who can customise:; Workspace Designers: GIS specialists/data engineers using FME Flow.; Administrators: Those with administrative rights can adjust engine settings, user permissions, and security.; Developers: Can leverage the API for deeper integration and automation beyond the standard GUI offerings.

Scaling

• Independence of resources: FME Flow has a queue control system which is a mechanism for targeting FME Engines to run specific jobs. A queue control can be configured to ensure jobs can be prioritised and FME Engines are scheduled for specific tasks. FME Flow Hosted can also be configured to use additional instances when the load on the instance reaches a specific level.; ; The availability of engines to run concurrent jobs is fundamental to the performance and independence of resources in FME. Engine volume will relate to your commercial agreement.

Analytics

• Service usage metrics: Yes
• Metrics types: FME Flow allows monitoring of activities through pre-configured and user-defined notifications. Users can track significant events like workspace runs, backups, and repository creations. Notifications can be integrated into automated workflows or delivered via pre-set subscriber protocols like email. System events can be actively monitored, enabled, or disabled, with a history log accessible for review. Custom topics can also be created for specific notifications, ensuring users are alerted to the success or failure of designated tasks.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Safe Software

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: Less than once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: This is what FME is designed for - FME is a flexible data integration platform that excels in converting data between various formats. Users can export data through FME by designing workflows in FME Form, which supports over 450 file formats and hundreds of other API based endpoints. The process involves selecting a reader to import the source data and configuring a writer to output the data to the desired format. Advanced transformation tools are available to manipulate data during the Extract, Translate and Load (ETL) process. FME Flow allows the automation of these workflows via a schedule or trigger.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • FME writes/exports to over 450 file based formats
  • Open data standard formats (multiple including XML, JSON)
  • Direct database connections, Oracle, SQL Server, PostGIS (plus JDBC, ODBC)
  • Proprietary data formats (multiple including ESRI, AutoDesk, Bentley)
  • Geospatial data formats, 2D, 3D, 4D
  • Raster and Vector formats (TIFF, GEOTIFF, Shapefile, MapInfo, OGC GeoPackage)
  • PDF
  • Microsoft Excel
  • File geodatabase, DWG, DXF, DGN, IFC, Revit
  • Microsoft PowerBI, Tableau, Qlik, Elastic
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • FME reads/imports to over 450 file based formats
  • API (REST, SOAP) JSON, XML
  • Direct database connections, Oracle, SQL Server, PostGIS (plus JDBC, ODBC)
  • Proprietary data formats (multiple including ESRI, AutoDesk, Bentley)
  • Geospatial data formats, 2D, 3D, 4D
  • Raster and Vector formats (TIFF, GEOTIFF, Shapefile, MapInfo, OGC GeoPackage)
  • File geodatabase, DWG, DXF, DGN, IFC, Revit
  • Open data standard formats (multiple including XML, JSON)
  • PDF
  • Microsoft Excel

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: N/A - FME Form, Flow and Flow-Hosted do not connect to Tensing's network infrastructure.
• Data protection within supplier network: Other
• Other protection within supplier network: N/A - FME Form, Flow and Flow-Hosted do not connect to Tensing's network infrastructure.

Availability and resilience

• Guaranteed availability: Tensing provides a flexible Service Level Agreement (SLA) tailored to various technical support needs and FME deployment. The SLA is typically classified by severity from P1 to P4. P1 issues, the most severe, include a 30-minute response and a 4-hour resolution time, addressing critical impacts such as data loss or halted production. P2 issues, involving partial service loss without data corruption, have a response time of 60 minutes and resolution within 8 hours. P3 concerns, indicating potential functional failures with minimal immediate impact, have response and resolution times of 120 minutes and 80 hours, respectively. P4 issues, mainly requiring operational assistance or advice, have the longest response and resolution times at 240 minutes and 80 hours.; ; Special considerations can sometimes be given to direct FME-related software issues due to Safe Software support being located in Canada and impacted by working times. Tensing may adjust priorities and resolution times based on specific case details or available workarounds, maintaining transparent communication throughout the process. Feature requests are handled separately, without standard resolution timelines, facilitating customer discussions on enhancements and forwarding suggestions to vendors without assurance of implementation.; ; Further information is available on request.
• Approach to resilience: FME Flow is hosted on the clients datacentre, there is complete flexibility when it comes to the level of resilience required for the system. One advantage of FME Flow is that it offers a highly available service with resilience through spreading the infrastructure across multiple machines. FME Flow can be deployed as part of a CI\CD pipeline and run inside a containerised environment using Kubernetes. ; ; More information is available upon request.
• Outage reporting: FME Flow has monitoring and alert mechanisms which can be configured to trigger an email, slack message or pass a message to any application supporting Webhooks. FME Flow also have a template System Dashboard which can be customised and enables real-time insights into system performance, job queues, workspace runtimes and general system health.; ; Using these tools FME Flow can provide service warnings before an outage occurs. If an FME Flow instance does shutdown, additional FME Flow instances or third Party tools (such as Zabbix, Nagios, or Splunk) would be required to report on outages.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: FME Flow hosted security controls access to resources either through role-based (RBAC) or user-based access. REST API access is controlled via API keys.; ; It is also possible to incorporate a directory server (for example, Azure Active Directory) groups and users into the security configuration.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: Tensing adheres to information security policies and processes that align with the Cyber Essentials Plus framework. This includes stringent measures for securing internet connections, ensuring device and software security, controlling access to data and services, protecting against viruses and malware, and keeping software up-to-date. These policies enable Tensing to mitigate cyber threats effectively, safeguard sensitive information, and comply with national security standards, enhancing their cybersecurity resilience and trustworthiness in handling data.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Safe Software engages in best practice techniques for software development, including code reviews, automated bug testing, and staging environments for manual testing. Continuous vulnerability testing is also in place to ensure any new threats are identified and addressed. Working with a CISSP-certified third party, they incorporate on-board feedback to ensure they are always developing with security on our minds.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Safe Software ensure that during the application design and development lifecycle FME Flow Hosted and FME Flow encompass a combination of secure design practices and regular audits. To ensure the security of FME Flow Hosted and FME Flow, Safe Software works with a third-party Information Security Consulting firm whose consultants are Certified Information Systems Security Professional (CISSP) designates. As a minimum, this includes network vulnerability scanning, penetration testing, and an architecture review.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Tensing can support the creation of a range of proactive monitoring indicators to ensure that the FME Flow instance stays healthy, these alerts can be emailed, sent through Slack or via Webhooks, alerts include:; ; Server Job Load. ; Number of Engines.; Server Response Time: The internal response time of the web server that serves the FME Flow web application and REST API.; Job Memory Usage: The amount of memory currently in use on the instance.
• Incident management type: Undisclosed
• Incident management approach: Tensing as a Value Added Reseller (VAR) Partner and Safe Software is committed to reporting any incident that may impact the customer as soon as possible, especially when customer data could be involved. Critical incident reports that affect our customers will be sent to the Tensing team from Safe Software or directly from the Tensing team to the client emergency contact specified. If a potential bug is discovered in Safe’s security, a case should be raised with Safe directly https://support.safe.com/s/submit-case and also by contacting Tensing via uksupport@avineon-tensing.com.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity

  Fighting climate change

  As an organisation, we are dedicated to supporting environmental stewardship, concentrating on initiatives that are in line with the UK Government's 25-year Environment Plan and Net Zero emissions targets. This dedication includes tackling greenhouse gas emissions and waste. As part of our FME Flow Hosted provisioning we will implementing sustainable data management practices, such as energy-efficient data storage and geoprocessing methods, optimising database management, and leveraging energy-efficient cloud infrastructures. We will also employ eco-friendly development practices to ensure the software is as energy-efficient as possible, reducing the overall environmental impact of the portal. This includes optimising algorithms and database queries to minimise computational load and energy usage, as well as integrating tracking features to monitor usage activities and ensure that the infrastructure scales to the demands of the user, avoiding over-provisioning. Collaborating with our supply chain, we will engage to ensure environmentally sustainable practices are followed, including the use of cloud-based services which offer a sustainable supply chain. As part of our company's Carbon Reduction Plan, we are committed to using train travel wherever feasible, and encouraging the use of electric or hybrid taxis when necessary. We aim to achieve Net Zero emissions by 2050, with a projected reduction in carbon emissions of 26% by 2028. To achieve this, we are implementing measures such as tracking and reviewing cloud computing metrics, reducing our office footprint, relocating to office spaces that source power from renewable energy resources, and encouraging virtual meetings with clients and prospective clients where possible.

  Covid-19 recovery

  In the wake of the COVID-19 pandemic, Tensing (Avineon Europe Limited) is committed to supporting the UK's recovery by leveraging geospatial technology and data to strengthen the wider use of datasets. The company aims to provide services and solutions which streamline access to and analysis of spatial and non-spatial data. This aligns with the Government's social value policy by promoting advancements in remote technology, safe working practices, economic growth, and innovation in high-growth sectors such as space and defence. Tensing focuses on enhancing our clients' capabilities through precision, efficiency, and innovation, without direct community engagement due to data sensitivity. The company will engage stakeholders, validate requirements, explore options, build solutions, and ensure suitable remote working tools are in place throughout the project's duration. The company recognises the importance of training and upskilling our clients' team members in the latest geospatial software solutions and tools. We provide a range of training courses to support this upskilling, Tensing prioritises staff well-being, particularly for those transitioning to long-term remote work. The company implements remote well-being initiatives, focusing on mental and physical health, through virtual workshops, webinars, and the use of Microsoft Viva Insights. This holistic approach aims to maintain high levels of job satisfaction and productivity in a home environment. The company's framework for monitoring, reporting, and feedback includes metrics on employment, upskilling, data access, innovation, and health and well-being. Reporting will be biannual, with interim updates provided every quarter to reflect progress and adaptations. Tensing's integrated approach supports the UK's recovery from the COVID-19 pandemic by prioritising social value through improved work-life balance, prevention of burnout, and personal development.

  Tackling economic inequality

  Tensing actively engages with the geospatial community through various platforms and events, demonstrating a commitment to fostering innovation and collaboration within the industry. They are regular participants in London GeoMob events, a series of meetups that provide a relaxed forum for discussing geo-innovation across Europe. These gatherings allow Tensing to stay connected with current trends and network with other professionals in the field. In addition to local meetups, Tensing organises the annual 'FME UK Tour'. These events, held in multiple UK locations, draw industry professionals from organizations such as the British Geological Society, Edinburgh University, Halliburton, and the Welsh Government. These conferences serve as a vital platform for discussing the applications of FME technology within various industrial contexts, further strengthening Tensing's role within the geospatial community. Tensing's involvement extends to significant industry conferences such as the AGI GeoCom23, where they have an opportunity to showcase their expertise and innovations. At this event, Tensing presented on the adoption of generative AI technologies in geospatial contexts, engaging with over 250 professionals and demonstrating the practical applications of these advanced tools in enhancing geospatial data processing and analysis. Tensing is a member of Geovation, an initiative that lies at the heart of the geospatial ecosystem, connecting industry challenges with innovative startup solutions. Through Geovation, Tensing participates in both face-to-face and virtual collaborations, furthering its influence and leadership in the geospatial sector. Their commitment to the geospatial community is also evident in their celebration of GIS-Day, recognizing the contributions of GIS professionals within Tensing and the wider Avineon Group. This celebration highlights their appreciation of the skilled individuals who drive the geospatial industry forward, underscoring Tensing's dedication to nurturing and recognising talent in their field.

  Equal opportunity

  Avineon Europe Limited (trading as Tensing) is dedicated to promoting equality, diversity, and inclusion throughout its operations, aligning with the Equality Act 2010. The company recognises the advantages of a diverse workforce and strives to foster an inclusive environment where everyone can be their authentic self. Tensing is committed to the five foundational principles of good work outlined in the UK Government's Good Work Plan, which include job satisfaction, fair pay, participation and progression, wellbeing, safety and security, and voice and autonomy. As an SME with 6 full-time UK employees, Tensing currently has an all-male workforce from various ethnic backgrounds. However, the European Avineon Group, which supports Tensing, has a nearly balanced gender dynamic and represents a wide range of ethnic groups. Tensing's recruitment methodology focuses on developing a positive action solution to tackle workforce inequality. The company utilises a web-based application system called TeamTailor to facilitate collaborative recruitment and provide feedback to applicants. Tensing ensures inclusive recruitment by leveraging social media and specialised job boards to attract diverse candidates. The company also offers personalised development plans, an inclusive working environment, diverse shortlists, skill-based assessments, structured interviews, transparency in pay and promotion, flexible working, and data collection to support employee satisfaction and progression.

Pricing

• Price: £9,500 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Fully functional versions of each FME Platform component is available. In the case of FME Flow Hosted the trial is time and credit limited, whichever is exceeded first. FME Form and FME Flow trials are time limited.
• Link to free trial: https://www.tensing.com/en/advice-fme-licenses

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk@avineon-tensing.com. Tell them what format you need. It will help if you say what assistive technology you use.