I-Procure Technology Limited

i-Procure: Track, Monitor and Manage the delivery of your Forward Procurement Plan

i-Procure is a cloud-based project management system, that can be deployed by public sector bodies to track, monitor and manage the delivery of all procurement projects which form part of their Forward Plan. The system helps prevent and avoid procurement slippage.

Features

• Import / Export Forward Plan
• Project Tracking
• Remote Access
• Reduce Project Slippage
• Projects & Contracts Dashboard
• Project Approval Workflow
• Team Procurement Performance Dashboard
• Manage & Mitigate Project Risk

Benefits

• Reduce Procurement Project Slippage
• Export Forward Plan
• Risk Mitigation
• Improve team performance
• Gain visibility

£959.88 a user a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew@i-procuretech.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

963189685566140

Contact

Andrew Weston
0781 089 8210
andrew@i-procuretech.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: No
• System requirements: Internet Access

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 48 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: I-Procure will deliver comprehensive training to all customer users during implementation. Additional training will be provided to new users for an additional cost.; ; i-procure offers system support Mon-Friday between 9am and 5.30pm - either via email or phone.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Online training
• Service documentation: No
• End-of-contract data extraction: Users will be provided with a .csv file containing all project related information when their contract ends.
• End-of-contract process: Users will be provided with a .csv download of all project-related information held within i-Procure when their contract ends.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: I-Procure can be customised for customers for an additional cost.; ; Examples of how our system can be customised include: ; - Changes to system terminology; - The creation of be-spoke management reports; ; Customers will be required to provide i-Procure with further information in relation to how they would like the system customised. Following receipt of this information, customers will be provided with a cost for developing the system.

Scaling

• Independence of resources: All users will be assigned a dedicated account manager, who will be responsible for managing no-more than 3 customers in total. This approach has proven very-effective and ensures customers are not affected by any demands other users place on our service.

Analytics

• Service usage metrics: Yes
• Metrics types: I-Procure tracks and monitors which users are logging into the system, the last-time they logged in, and the number of times they have logged in.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with SSAE-16 / ISAE 3402
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: I-Procure allows users to be able to export project information into a .csv file.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: > 95% system uptime (excluding periods of planned maintenance and system downtime)
• Approach to resilience: Available on Request.
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: N/A
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LQRA
• ISO/IEC 27001 accreditation date: 18/08/2023
• What the ISO/IEC 27001 doesn’t cover: Available on Request. i-Procure is hosted in the UK by ANS Group Limited (www.ans.co.uk)
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: I-Procure is hosted in the UK by ANS Group (www.ans.co.uk). ANS Group are ISO 27001 accredited.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Any changes made to i-Procure are thoroughly tested to identify any potential security risks or vulnerabilities before they are released on any of our live sites. We undertake this testing in partnership with our hosting provider in the UK: ANS (www.ans.co.uk).
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Available on request from our hosting provide ANS (www.ans.co.uk)
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Available on request from our hosting provide ANS (www.ans.co.uk)
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Available on request from our hosting provide ANS (www.ans.co.uk)

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Covid-19 recovery

  Covid-19 recovery

  i-Procure is designed to support hybrid working, by providing Senior Procurement leaders with complete, real-time visibility over all procurement projects being undertaken by their teams, whilst working remotely.

Pricing

• Price: £959.88 a user a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 7-day free trial. Customers will be provided with access to a demo-site during this period.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew@i-procuretech.com. Tell them what format you need. It will help if you say what assistive technology you use.