SmartTasking.com
Innovation as-a-Service
SmartTasking Innovation is a flexible service that helps organisations transform business change and technology outcomes through harnessing innovation, using collaboration, adopting Agile practices, exploiting data & insights, all of which bring pace to delivery and increase the impact of business & technology delivery.
Features
- Leadership & strategy for innovation & business transformation
- Design of innovation, collaboration, Agile & continuous improvement practices
- Develop enabling services that increase responsiveness and reduce costs
- Expertise as required to assist in the implementation
- Supporting the organisational and cultural change requirements for success
- Establish, where appropriate, an expert community to support delivery
- Develop metrics that provide insights to inform real-time decision making
- Design learning & coaching provision to support teams
- Develop light-weight governance & processes to underpin delivery at pace
- Use Agile techniques to deliver innovation changes incrementally & iteratively
Benefits
- Smart delivery of business & technology outcomes, at pace
- Experience and knowledge transfer
- Problem driven delivery derives more impactful solutions
- Consultative approach creating adherence to goals
- Adhesion to Client values results in a strong cultural fit
- Best of breed tools & enablers to accelerate implementation
- Continuous learning and improvement of processes
- Incremental & iterative delivery reduces & manages risk
- Agile delivery ensures user driven outcomes
- Enthusiastic passion for Client success
Pricing
£400 to £2,500 a person a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at digitalgov@smarttasking.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 6 3 2 0 6 3 3 0 6 1 9 0 9 1
Contact
SmartTasking.com
Niall Anderson
Telephone: 07977 038858
Email: digitalgov@smarttasking.com
Planning
- Planning service
- Yes
- How the planning service works
- We enable, create insights and commit to outcomes, via; Enablement: We engage with stakeholders and workstream managers to ensure alignment of the Scope of Work with project objectives and identify milestones for agreed deliverables. Insight: Our dashboards and reporting tools provide up-to-date visibility on the status of each project and a clear focus on the next decisions and actions. Commitment: We bring people with the right skills and experience to be part of your extended team.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- A range of training & learning services are available, including leadership, Agile delivery methods, innovation, working practices, digital skills .
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
SmartTasking Innovation helps organisations bring pace delivery and increase the impact of business & technology outcomes. The advantage we bring is to harness our experience, expertise, tools & approaches to rapidly deliver digital transformation.
For us, the critical success factors for adopting innovation are to ‘learn by doing’ and develop thinking and practice incrementally. Our approach is to establish the problems you want to solve through this change, coach your teams to understand our practices and agree pilot activities to test & provide feedback to inform the next iteration of transformation.
We use our enabling services, ways of working and community of experts to tailor the approach to your business needs and cultural fit. We will help you harness existing data and develop metrics & insights to provide real time decision making.
We will support you throughout the transition to innovation-led delivery including working closely with your staff and teams involved. This approach will ensure your organisation gains maximum benefit from this business transformation. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Agile delivery practices are used to closely control the delivery. Assigned product owners lead the requirements by agreeing the criteria for success. Sprint based delivery helps to control the risks and deliver business value early. Sprints also provide an opportunity for the product owner to steer, pivot or stop the delivery.
In adopting agile delivery methods, a range of quality management practices ensure that products & outcomes are delivered to defined and agrees standards. Products developed using agile techniques are create incrementally, so quality and performance are continuously evaluated during each iteration.
Another important practice is the sprint and final delivery retrospective meetings, where 360 degree feedback provides feedback and information to inform performance and continuous improvement.
In addition, metrics tracking key delivery data provide insights for exception reporting and performance management.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- The only service constraint is that support is only available remotely
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Most of the services we offer may benefit from ad-hoc support and advice, the price of which would be agreed within any statement of works. These services can be costed either as a Call Off service or as a Pay As You Go service. Our preference is always to deliver maximum value to our clients, therefore, Call Off services are always recommended in the first instance.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
Fighting climate change
Process:
As a business we operate a 4-year IT refresh programme, and currently have a number of laptops and PC Monitors that we can make immediately available to a local charities. We have already reached out to South West Surrey Domestic Abuse Service https://www.swsda.org.uk/ to enquire about how we can assist via the Donation of ICT equipment.
Future Charity Engagement:
To enable our ICT equipment to be donated to local charities, we have engaged with our IT Service Delivery provider and set a target date of 31st December 2023 to get all ICT equipment over 4 years old into a state where it may be donated to our local center.Tackling economic inequality
Process:
As a business we operate a 4-year IT refresh programme, and currently have a number of laptops and PC Monitors that we can make immediately available to a local charities. We have already reached out to South West Surrey Domestic Abuse Service https://www.swsda.org.uk/ to enquire about how we can assist via the Donation of ICT equipment.
Future Charity Engagement:
To enable our ICT equipment to be donated to local charities, we have engaged with our IT Service Delivery provider and set a target date of 31st December 2023 to get all ICT equipment over 4 years old into a state where it may be donated to our local center.
Pricing
- Price
- £400 to £2,500 a person a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at digitalgov@smarttasking.com.
Tell them what format you need. It will help if you say what assistive technology you use.