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MICRO FOCUS

Micro Focus, now OpenText - ValueEdge Functional Test on SaaS

ValueEdge Functional Test is a cloud-based functional testing solution that includes model-based testing, scheduling and execution, and an AI engine for object recognition in test automation. ValueEdge Functional Test is built on top of the ValueEdge platform. It may be delivered as a module within
ValueEdge, or independently.

Features

  • Agile Continuous Quality
  • Agile Project Management
  • DevOps integration
  • SAFe Support
  • Value Stream Management
  • Rich reporting and Project Tracking
  • Hybrid Project Support - Waterfall and Agile
  • Team and Project Collaboration

Benefits

  • Dashboard and Delivery Insights
  • Requirements Management
  • Defects and Issues Management
  • Agile Backlog Management
  • Quality Management
  • Release Processes Management
  • Workspace SAFe Program

Pricing

£46.98 a user

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectoruk@microfocus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 6 3 2 1 3 3 3 1 6 0 4 5 0 6

Contact

MICRO FOCUS Micro Focus, now OpenText - Public Sector Team
Telephone: 01635 211332
Email: publicsectoruk@microfocus.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
No
System requirements
  • Supported Browsers Chrome, Edge or Firefox
  • Any Operating System that can run the Supported Browsers

User support

Email or online ticketing support
Email or online ticketing
Support response times
Dependent on the severity of the issue. All support levels are documented in the support handbook.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Standard support 24 x 7 FlexCare support available at additional cost. This can be used to align additional resources such as a Technical Account Manager, Named Advance Support Engineer or pre-paid points to provide additional onsite or remote support
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Customers can use our Consultancy and Education Services, our extensive product documentation and also access our Octane and ValueEdge Academy, which is available on our academy YouTube Channel.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
Request export via support ticket. Data made available on secure FTP.
End-of-contract process
Data export included in cost. Usage and other metrics dependent on support level.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
MyAccount, allows high level service dashboard. User & admin controls plus ticketing system.
Accessibility standards
None or don’t know
Description of accessibility
The service is generally WCAG 2.0 compliant but due to range of services and types of graphical data the service is constrained.
Accessibility testing
None
API
Yes
What users can and can't do using the API
ValueEdge supports the REST API as well as the OData reporting API. See more details in the product documentation.
API documentation
Yes
API documentation formats
HTML
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Workflows, Business Rules, Labels, Lists, Agile Methodologies. See more details in product documentation.

Scaling

Independence of resources
We manage our service over AWS, which is dynamic scaling over the Cloud.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
In progress
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Raise support ticket
Data export formats
CSV
Data import formats
Other
Other data import formats
Excel

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
In progress
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.9% SLO
Approach to resilience
Available on request
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
VPN and two-factor authentication.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
The Certification Body of Schellman & Company LLC
ISO/IEC 27001 accreditation date
19/10/2023
What the ISO/IEC 27001 doesn’t cover
Wholly compliant
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
In progress - ask Spencer Bruce (Snir is the SaaS security owner)

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
All non routine changes go through change control requiring approval and verification post implementation
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Supplier-defined controls
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Sitescope plus other monitoring services. Respond in real time via 24/7 monitoring team.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Follows industries standards and complies with all contractual terms. Users report incidents by phone or raising a support ticket. Incident reports are mailed out to user base

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

Fighting climate change

At Micro Focus, we are committed to reducing our environmental footprint and supporting the transition to a low carbon business. We encourage our employees to live and work sustainably – and help our customers and partners address their carbon footprint by implementing carbon-friendly IT strategies, which deliver greater efficiency and extend the life of their existing technology and equipment.
Through our support of the United Nations Sustainable Development Goals (UN SDGs), we are working to adopt and inspire sustainable actions across everything we do to help shape a more sustainable, inclusive and equitable future for all.

Covid-19 recovery

Micro Focus continues to manage the evolving situation and monitor closely how COVID-19 is affecting our communities, our team, our customers, and our partners.
Since the start of global lockdowns, we continue to keep focused on helping you by making it easier to ensure business continuity for your remote workers and your organization.
Micro Focus continues to maintain a state of full operational readiness. Given the unprecedented dynamics of the COVID-19 pandemic, our dedicated COVID-19 Steering Group, comprised of leaders from across our organization, continues to operate and collaborate to adapt our plans as needed.
The COVID-19 Steering Group is actively monitoring the evolving situation, working closely with our teams, customers, and partners locally to ensure that business continues to operate without disruption. Our own business continuity plans are robust, focused on maintaining the delivery of services and support to customers and partners worldwide while supporting our local team.
Having 40 years of experience helping customers navigate the need to build, operate, secure, and analyse their systems – the systems that keep important business and social functions running and optimized. COVID-19 has reinforced the importance of using that knowledge and experience to help our customers and partners. Our goal is to continue to be there for all customers and colleagues in whatever way they need.
We will continue to make content and resources available to all of customers and partners to help you keep your business plans progressing and ensure you have what you need for your own business continuity. We remain confident in the power of our people and of our collective ability to come out stronger. Please know that the entire Micro Focus community is continuing to do our part and are here to serve when and where needed.

Equal opportunity

At Micro Focus, we are committed to actions that support diversity and inclusion (D&I) in everything we do. We believe in the power of a diverse and inclusive workforce that reflects the many aspects of the customers, suppliers, and communities we serve around the world, and promotes equal opportunity for all. We seek to enable the needs of our customers, drive new business, fuel innovation, and attract, engage, and retain our employees.
We are committed to creating and maintaining an inclusive culture where every employee feels a sense of belonging, has opportunities to grow, express themselves, exchange ideas, and feel heard. This commitment includes providing fair and equal opportunities to both employees and prospective employees throughout their career journeys. We are actively striving to identify and eliminate biases and barriers (seen or unseen) that could delay or prohibit full participation by any individual or group. D&I also means we provide an ethical and safe workplace environment where we treat each other with dignity and respect, creating a culture free of harassment, bullying, and hostility. This is underpinned by our Code of Conduct.
We recognise that each person brings a unique set of qualities, attributes, backgrounds, skills, and perspectives to work. We aim to not only accept but to value and harness those unique differences. Our intention is to achieve our broad business goals by increasing representation of underrepresented people groups, including at the leadership level.

Wellbeing

Employee wellbeing and maintaining mental health are key priorities at Micro Focus.

The Micro Focus Wellbeing program focuses on The Five Pathways to Wellbeing (Stay Connected, Be Active & Healthy, Maintain Emotional & Mental Health, Keep Learning & Give Back) and offers a rich library of resources including tips, videos and curated learning.

Micro Focus also celebrates World Wellbeing Week and Mental Health Awareness Week each year to further highlight the importance of wellbeing of all employees.

Mental Health Awareness training is provided for managers, employees and HR. Through our 24x7 learning resource partners, employees have access to self-paced training on topics such as stress, anxiety and burnout management, meditation, and mindfulness. In addition, we monitor employee sentiment and wellbeing through My Voice surveys.

A global Employee Assistance Program (EAP) is available to all employees and their family members to help address specific life concerns and stressors that impact concentration, motivation and enjoyment of life. Available in multiple languages, EAP is a free, 24/7 confidential service offering counseling and resources designed to help employees with family, relationship and parenting issues, financial and addiction concerns.

Micro Focus launched a dedicated COVID Resource Center for all employees, providing specific health, wellbeing, including mental health resources such as webinars on managing work life balance, and coping with depression and anxiety. COVID-19 manager-specific training is also provided, offering both coaching and group discussion opportunities to help support managers themselves and to help managers support their teams.

Pricing

Price
£46.98 a user
Discount for educational organisations
No
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectoruk@microfocus.com. Tell them what format you need. It will help if you say what assistive technology you use.