MICRO FOCUS

Micro Focus, now OpenText - ValueEdge Functional Test on SaaS

ValueEdge Functional Test is a cloud-based functional testing solution that includes model-based testing, scheduling and execution, and an AI engine for object recognition in test automation. ValueEdge Functional Test is built on top of the ValueEdge platform. It may be delivered as a module within
ValueEdge, or independently.

Features

• Agile Continuous Quality
• Agile Project Management
• DevOps integration
• SAFe Support
• Value Stream Management
• Rich reporting and Project Tracking
• Hybrid Project Support - Waterfall and Agile
• Team and Project Collaboration

Benefits

• Dashboard and Delivery Insights
• Requirements Management
• Defects and Issues Management
• Agile Backlog Management
• Quality Management
• Release Processes Management
• Workspace SAFe Program

£46.98 a user

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectoruk@microfocus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

963213331604506

Contact

Micro Focus, now OpenText - Public Sector Team
01635 211332
publicsectoruk@microfocus.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: No
• System requirements:
  • Supported Browsers Chrome, Edge or Firefox
  • Any Operating System that can run the Supported Browsers

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Dependent on the severity of the issue. All support levels are documented in the support handbook.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard support 24 x 7 FlexCare support available at additional cost. This can be used to align additional resources such as a Technical Account Manager, Named Advance Support Engineer or pre-paid points to provide additional onsite or remote support
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Customers can use our Consultancy and Education Services, our extensive product documentation and also access our Octane and ValueEdge Academy, which is available on our academy YouTube Channel.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Request export via support ticket. Data made available on secure FTP.
• End-of-contract process: Data export included in cost. Usage and other metrics dependent on support level.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: MyAccount, allows high level service dashboard. User & admin controls plus ticketing system.
• Accessibility standards: None or don’t know
• Description of accessibility: The service is generally WCAG 2.0 compliant but due to range of services and types of graphical data the service is constrained.
• Accessibility testing: None
• API: Yes
• What users can and can't do using the API: ValueEdge supports the REST API as well as the OData reporting API. See more details in the product documentation.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Workflows, Business Rules, Labels, Lists, Agile Methodologies. See more details in product documentation.

Scaling

• Independence of resources: We manage our service over AWS, which is dynamic scaling over the Cloud.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: In progress
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Raise support ticket
• Data export formats: CSV
• Data import formats: Other
• Other data import formats: Excel

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: In progress
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9% SLO
• Approach to resilience: Available on request
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: 2-factor authentication
• Access restrictions in management interfaces and support channels: VPN and two-factor authentication.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The Certification Body of Schellman & Company LLC
• ISO/IEC 27001 accreditation date: 19/10/2023
• What the ISO/IEC 27001 doesn’t cover: Wholly compliant
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: In progress - ask Spencer Bruce (Snir is the SaaS security owner)

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: All non routine changes go through change control requiring approval and verification post implementation
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Supplier-defined controls
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Sitescope plus other monitoring services. Respond in real time via 24/7 monitoring team.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Follows industries standards and complies with all contractual terms. Users report incidents by phone or raising a support ticket. Incident reports are mailed out to user base

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Micro Focus, we are committed to reducing our environmental footprint and supporting the transition to a low carbon business. We encourage our employees to live and work sustainably – and help our customers and partners address their carbon footprint by implementing carbon-friendly IT strategies, which deliver greater efficiency and extend the life of their existing technology and equipment.; Through our support of the United Nations Sustainable Development Goals (UN SDGs), we are working to adopt and inspire sustainable actions across everything we do to help shape a more sustainable, inclusive and equitable future for all.

  Covid-19 recovery

  Micro Focus continues to manage the evolving situation and monitor closely how COVID-19 is affecting our communities, our team, our customers, and our partners.; Since the start of global lockdowns, we continue to keep focused on helping you by making it easier to ensure business continuity for your remote workers and your organization.; Micro Focus continues to maintain a state of full operational readiness. Given the unprecedented dynamics of the COVID-19 pandemic, our dedicated COVID-19 Steering Group, comprised of leaders from across our organization, continues to operate and collaborate to adapt our plans as needed.; The COVID-19 Steering Group is actively monitoring the evolving situation, working closely with our teams, customers, and partners locally to ensure that business continues to operate without disruption. Our own business continuity plans are robust, focused on maintaining the delivery of services and support to customers and partners worldwide while supporting our local team.; Having 40 years of experience helping customers navigate the need to build, operate, secure, and analyse their systems – the systems that keep important business and social functions running and optimized. COVID-19 has reinforced the importance of using that knowledge and experience to help our customers and partners. Our goal is to continue to be there for all customers and colleagues in whatever way they need.; We will continue to make content and resources available to all of customers and partners to help you keep your business plans progressing and ensure you have what you need for your own business continuity. We remain confident in the power of our people and of our collective ability to come out stronger. Please know that the entire Micro Focus community is continuing to do our part and are here to serve when and where needed.

  Equal opportunity

  At Micro Focus, we are committed to actions that support diversity and inclusion (D&I) in everything we do. We believe in the power of a diverse and inclusive workforce that reflects the many aspects of the customers, suppliers, and communities we serve around the world, and promotes equal opportunity for all. We seek to enable the needs of our customers, drive new business, fuel innovation, and attract, engage, and retain our employees.; We are committed to creating and maintaining an inclusive culture where every employee feels a sense of belonging, has opportunities to grow, express themselves, exchange ideas, and feel heard. This commitment includes providing fair and equal opportunities to both employees and prospective employees throughout their career journeys. We are actively striving to identify and eliminate biases and barriers (seen or unseen) that could delay or prohibit full participation by any individual or group. D&I also means we provide an ethical and safe workplace environment where we treat each other with dignity and respect, creating a culture free of harassment, bullying, and hostility. This is underpinned by our Code of Conduct.; We recognise that each person brings a unique set of qualities, attributes, backgrounds, skills, and perspectives to work. We aim to not only accept but to value and harness those unique differences. Our intention is to achieve our broad business goals by increasing representation of underrepresented people groups, including at the leadership level.

  Wellbeing

  Employee wellbeing and maintaining mental health are key priorities at Micro Focus.; ; The Micro Focus Wellbeing program focuses on The Five Pathways to Wellbeing (Stay Connected, Be Active & Healthy, Maintain Emotional & Mental Health, Keep Learning & Give Back) and offers a rich library of resources including tips, videos and curated learning.; ; Micro Focus also celebrates World Wellbeing Week and Mental Health Awareness Week each year to further highlight the importance of wellbeing of all employees.; ; Mental Health Awareness training is provided for managers, employees and HR. Through our 24x7 learning resource partners, employees have access to self-paced training on topics such as stress, anxiety and burnout management, meditation, and mindfulness. In addition, we monitor employee sentiment and wellbeing through My Voice surveys.; ; A global Employee Assistance Program (EAP) is available to all employees and their family members to help address specific life concerns and stressors that impact concentration, motivation and enjoyment of life. Available in multiple languages, EAP is a free, 24/7 confidential service offering counseling and resources designed to help employees with family, relationship and parenting issues, financial and addiction concerns.; ; Micro Focus launched a dedicated COVID Resource Center for all employees, providing specific health, wellbeing, including mental health resources such as webinars on managing work life balance, and coping with depression and anxiety. COVID-19 manager-specific training is also provided, offering both coaching and group discussion opportunities to help support managers themselves and to help managers support their teams.

Pricing

• Price: £46.98 a user
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectoruk@microfocus.com. Tell them what format you need. It will help if you say what assistive technology you use.