Winckless Consulting Services Ltd

Consultant Technical Architects in Cloud Solutions, Communications & Artificial Intelligence (AI)

Winckless Technical Solutions Architects blend cutting-edge expertise in IT, IP, telecommunications, generative AI, and cloud services, offering bespoke solutions across cloud platforms and software including OpenAI, Azure, AWS, and Google Cloud etc.. to future-proof and innovative businesses with ethical, efficient AI empowered applications and cloud strategies.

Features

• Vendor-neutral technology selection.
• Comprehensive strategy-to-support service.
• Advanced AI and cloud expertise.
• Broad multi-platform technical knowledge.
• Tailored technology training programs.
• Detailed project management capabilities.
• Cutting-edge software development.
• Informed product strategy consultation.
• Extensive sector-wide experience.
• Support for global and local clients.

Benefits

• Streamlines business operations.
• Reduces technological and operational costs.
• Enhances competitive market position.
• Offers scalable tech solutions.
• Ensures security and compliance.
• Boosts staff productivity and knowledge.
• Provides custom-fit support services.
• Facilitates technological innovation adoption.
• Mitigates potential integration risks.
• Navigates complex vendor relationships expertly.

£1,250 to £2,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt@winckless.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

963669031487293

Contact

Matt Winckless
01223 739320
matt@winckless.com

Planning

• Planning service: Yes
• How the planning service works: Winckless Technical Solutions Architects assist buyers in implementing cloud hosting or software services by first understanding their unique business needs and objectives. Leveraging our extensive expertise in cloud solutions, including AWS, Azure, and Google Cloud, PAAS and CPAAS, UCAAS and CCAAS platforms. We craft a tailored strategy that aligns with the client's operational goals, budget, and timeline. Our approach encompasses a comprehensive evaluation of existing IT infrastructure to ensure seamless integration and migration to cloud environments, prioritizing security, scalability, and compliance.; ; We provide detailed roadmaps that cover every stage of implementation, from initial planning and system design to deployment and ongoing management. Our team offers hands-on guidance in selecting the right cloud services and configurations, ensuring buyers leverage the most efficient, cost-effective solutions. Throughout the process, we emphasise knowledge transfer and training, empowering clients with the skills to manage their cloud resources effectively.; ; By focusing on creating a robust, future-proof cloud architecture, Winckless Technical Solutions Architects ensure businesses not only transition smoothly to the cloud but also maximize their investment, enhancing agility, innovation, and competitive advantage in their market.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Winckless Technical Solutions Architects deliver bespoke training programmes tailored specifically to the unique solutions we design for each client, focusing on empowering trainers and super users. Our training is crafted to enable these key individuals to not only understand the intricacies of the implemented solutions but also to equip them with the knowledge and skills to train end users effectively.; ; Our sessions are highly interactive, combining theoretical knowledge with practical, hands-on exercises that mirror real-world scenarios. This approach ensures that trainers and super users gain a deep comprehension of the solution, including its configuration, customization options, troubleshooting methods, and best practices for usage and maintenance.; ; By concentrating on the 'train the trainer' model and super users, we aim to create a cascade of knowledge transfer within the organization, facilitating a smoother transition and adoption process. This strategy enhances the overall capability of the client's team, ensuring they are fully prepared to support, adapt, and maximize the benefits of the technology solutions we provide. Through this focused training, Winckless Technical Solutions Architects ensures that clients have a sustainable, self-reliant approach to leveraging their new systems for long-term success.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: At Winckless Technical Solutions Architects, we streamline the process of migrating to the cloud or transitioning between cloud services with precision and expertise. Our methodology begins with a thorough assessment of the client’s existing IT landscape to identify migration priorities and potential challenges. Tailoring a migration strategy that minimizes downtime and mitigates risks, we leverage our deep knowledge of platforms, software and services to ensure a smooth, efficient transition.; ; We help your team meticulously plan every aspect of the migration, from data transfer and application rehosting to system integration and optimisation, ensuring seamless compatibility with the chosen cloud environment. We emphasise a phased approach, allowing for continuous operation and testing at each stage to maintain integrity and functionality.; ; Throughout the migration process, we provide comprehensive support, training, and documentation, empowering our clients with the knowledge and tools needed to thrive in their new cloud ecosystem. By prioritizing security, cost-efficiency, and scalability, Winckless Technical Solutions Architects ensures that each migration enhances the client’s operational resilience and paves the way for future innovation and growth.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Winckless Technical Solutions Architects supports you in creating comprehensive quality assurance and performance testing services designed to ensure that your systems and applications meet the highest standards of functionality, reliability, and efficiency. Utilising a blend of automated and manual testing methodologies, you will be able to meticulously assess every aspect of the technology stack, from user interfaces and application logic to database performance and security protocols.; ; Our approach is deeply collaborative, involving stakeholders to define clear testing objectives and success criteria. We are familiar with state-of-the-art tools and practices to simulate real-world usage scenarios, identifying potential bottlenecks, vulnerabilities, and usability issues. This includes stress testing, load testing, and regression testing, ensuring that systems are scalable, secure, and capable of delivering an optimal user experience under varying conditions.; ; By integrating quality assurance and performance testing into the development lifecycle, we help clients preemptively address issues, reducing the cost and complexity of post-deployment fixes. Our detailed reports provide actionable insights, guiding improvements and enhancements that align with business goals and user expectations. Winckless Technical Solutions Architects empowers businesses to launch with confidence, knowing their solutions are tested, proven, and ready for the demands of the modern digital landscape.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We offer on-demand consultancy to support the escalation of complex issues and offer subject matter expertise across multiple cloud software implementation and individual client business operations.

Service scope

• Service constraints: As an in high in-demand service, we only offer our services to a select number of organisations that we believe we can provide the best possible outcomes. To that end there may times when due to capacity or misalignment that we would decide not to take on some projects.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Usually within the next business day or as agreed in a service agreement addendum.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: We provide consultancy services to RNIB and RNID and are familiar with the requirements of multiple types of assisted technology users.
• Support levels: As a consultancy, we are there to support and advise you throughout the design-build and operation of your service. We'd typically be an escalation point for complex issues which need additional input over and above the services of a cloud software provider's support service that we would have helped our client procure and implement. Support is typically provided on a retainer basis based on the complexity and importance of the solution which can be supplemented with additional consultancy on a time and materials basis. A named consultant will be assigned to each client.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our cloud services are hosted in environmentally sustainable data centers, using green energy and optimizing resources to minimize carbon footprint. We advocate for and implement energy-efficient computing practices, contributing to the global effort against climate change.

  Covid-19 recovery

  We offer cloud solutions that enable remote work, helping businesses maintain continuity and resilience in the face of pandemics. Our services facilitate virtual collaboration, reducing the need for physical travel and supporting public health measures.

  Tackling economic inequality

  Through our cloud-based solutions, we aim to democratize access to advanced technologies for small and medium-sized enterprises (SMEs), leveling the playing field and fostering economic growth and opportunity across diverse communities.

  Equal opportunity

  We are committed to providing cloud services that are accessible to all, regardless of background or ability. Our training programs are designed to empower underrepresented groups in tech, promoting diversity and inclusion within the industry.

  Wellbeing

  Our services enhance organizational efficiency, reducing stress and workload on employees. By enabling flexible, remote working environments through our cloud solutions, we support work-life balance and overall wellbeing for individuals and communities.

Pricing

• Price: £1,250 to £2,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt@winckless.com. Tell them what format you need. It will help if you say what assistive technology you use.