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CYBERNETICA SOLUTIONS LIMITED

Cyber Security and Network Services

Cybernetica Solutions provide consultancy services for on-premise and cloud infrastructure solutions. Experienced with technology including Palo Alto, Cisco, Check Point, Zscaler, AWS, Azure, Meraki, F5, Arista, Aruba, VMware, Microsoft and Linux. Specialising in LAN, WLAN, WAN, Firewall, Secure Web Gateway, Remote Access and Secure Access Service Edge transformation/refresh projects.

Features

  • Secure Access Service Edge (SASE) Services
  • Centralised Cloud Internet Access Gateway Service AWS Azure OCI GCP
  • Secure Remote Access Services (RAS)
  • Secure Network Access Control (NAC) Services
  • Wireless LAN (WLAN) Services
  • Next Generation Firewall (NGFW) Optimisation and Security Feature Enablement
  • Secure Web Gateway (SWG) Services
  • Software Defined Access (SDA) and Software Defined WAN (SD-WAN) Services
  • Security Integration Services (SIEM, Vulnerability Scanning)
  • Firewall NIST CSF and CIS Compliance Monitoring and Remediation

Benefits

  • Network and Security architects (SC) with 45 years combined experience
  • Public sector experts with design, implementation and testing experience
  • Full solution lifecycle management from requirements through to operational support
  • Seamless transition from legacy on-premise security controls to cloud-native services
  • Strategy definition to support future business visions
  • Requirements definition to ensure solutions meet business objectives
  • Product Selection guidance to optimise value in consideration of operations
  • Architecture and design services to complement operational support models
  • Deployment, Test, Integration and education ensuring smooth transition to operations
  • Staff augmentation to support constrained organisation resources

Pricing

£400 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukhmg@cybernetica-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 6 5 1 2 9 6 6 3 9 7 5 3 4 8

Contact

CYBERNETICA SOLUTIONS LIMITED UK HMG New Business Team
Telephone: 03303112569
Email: ukhmg@cybernetica-solutions.co.uk

Planning

Planning service
Yes
How the planning service works
Cybernetica follow a full end-to-end solution lifecycle methodology to support organisations' long-term visions and strategies. Solutions are delivered to client-agreed functional, non-functional and security requirements, and traced through the solution development life until completion. Based on the agreed requirements a number of options are available including technical production selection, proof-of-concepts, proof-of-value or pathfinder projects. Discovery activities commence with the initial determination of key stakeholders for the project, including Chief Technology Officers, Tower Lead Solution Architects, Information Assurance and Security Architects, Procurement and Operational leads. Technical discovery activities are conducted to inform subsequent solution architecture and design tasks. High and Low Level Design artefacts, which include detailed Bills-of-materials and test plans, are the output from the Planning and Design phases which are subject to review and approval through the end clients' existing design governance procedures. Where IT Health Checks (ITHC) are required, services offered include initial scoping, supplier selection, testing enablement, assessment and recommendations of report findings and remediation activities.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Palo Alto
  • Cisco
  • F5
  • Meraki
  • Zscaler
  • AWS
  • Azure
  • VMware
  • Splunk
  • Check Point

Training

Training service provided
Yes
How the training service works
Onsite or remote training services can be tailored to client requirements, provided inhouse and covering vendor technologies including but not limited to Cisco, Palo Alto, Check Point and Meraki. In addition to this, Cybernetica can recommend specialist and approved third-party training facilities based on specific requirements. Please refer to our SFIA rate card for details of costs.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Following the Cybernetica solution lifecycle methodology and working in conjunction with a client's key stakeholders identified during the Define phase, the Implement phase realises the approved design artefacts created during the preceding Design phase. The delivery approach can be split in to defined tiers of deployment to enable the successful transition of new services without impacting existing production services. Migration activities are carefully planned to balance progression versus risk and follow deployment rings. Starting initially with small numbers for migration and ramping up accordingly based on each deployment ring's success provides a controlled but progressive migration approach. Set up and migration activities can encompass: Proof of Concept, Development, Test, UAT and Production environments.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Quality Assurance of Cybernetica Design artefacts are subject to internal peer review processes before being released to the client for review. New or migrated services are transitioned to a client's operational function in a smooth manner as key stakeholders are identified during the discovery phase and consulted and informed throughout all subsequent phases prior to the operational take on of services. Documentation is provided and Knowledge Transfers and vendor training are provided to ensure operational staff can effectively take ownership and manage the solution from service go live. Where required, a client's existing operational resources can be augmented with Cybernetica specialists to support live services for a predefined period and ramping down as necessary as operational teams become more comfortable with day-to-day management of new technologies. Examples of supporting documentation include High Level Designs, Low Level Designs, Architecture Diagrams, Application Flow Diagrams, Knowledge Articles, Work Instructions and Service management integration for new vendors.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Security technology software upgrade programmes
  • Security technology hardware technology refresh programmes
  • Endpoint Protection, Detection and Response
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Onsite or remote support can be tailored to client requirements, provided inhouse and covering vendor technologies including but not limited to Cisco, Palo Alto, Check Point and Meraki.

Service scope

Service constraints
Support can be provided on-premise or remotely and during in normal business office hours (0900-1700) Monday to Friday excluding national.
Out-of-hours support, including weekends and UK public holidays carry a premium charge. Please see our SFIA rate card for details of costs.

User support

Email or online ticketing support
Email or online ticketing
Support response times
2 hour response times between the hours of 0900 and 1700
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Single Support Tier - 2 hour response between the hours of 09:00 - 17:00 Monday to Friday excluding UK national holidays.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery

Fighting climate change

All of Cybernetica's work can be delivered remotely using various secure remote access and collaboration tools and, as such, travel to a regular place of work is not required which contributes towards net zero greenhouse gas emissions.

Covid-19 recovery

Cybernetica do not mandate its workforce to work on site at our own or client locations. 100% of our work can be delivered remotely. Situations do arise where travel to site is required for business purposes, however this is infrequent and only if the workforce are happy to do so; all travel expenses are reimbursed.
Cybernetica are also conscious of the negative mental health aspects of isolation and working solely from home. As such regular collaborative working in shared office locations is offered for those that wish to attend.

Pricing

Price
£400 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukhmg@cybernetica-solutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.