Scrumconnect

Digital Strategy

Maximize your organization's digital potential with our comprehensive Digital Strategy service. We tailor innovative solutions to streamline operations, engage customers, and drive growth, ensuring your business remains competitive in a rapidly evolving digital landscape.

Features

• Strategic roadmaps guide your journey to digital excellence.
• Comprehensive market analysis ensures informed, competitive strategy decisions
• Compliance audits ensure adherence to standards, regulations.
• Architectural reviews confirm alignment with strategic business objectives.
• Supports digital culture cultivation within your organization.
• Detailed reporting provides transparency, supports decision-making processes.
• Facilitates smooth digital transitions with change management.
• Enhances customer engagement through improved digital interfaces.
• Continuous support ensures adaptation to evolving tech advancements.
• Increases competitive advantage through digital innovation and efficiency.

Benefits

• Delivers competitive edge through tailored digital transformation strategies.
• Empowers data-driven strategies with advanced analytics capabilities.
• Enhances agility, allowing quick response to industry changes.
• Drives growth by capitalizing on digital market trends.
• Cultivates a strong digital culture, improving internal collaboration.
• Optimizes resource allocation, reducing wastage and project costs.
• Increases confidence in IT investments through validated architectures.
• Improves customer interactions with upgraded digital touchpoints.
• Fosters innovation with adherence to best practices, latest technologies.
• Drives innovation with tools, practices for digital excellence.

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

965597639253449

Contact

Praveen Karadiguddi
07896206904
sales@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: The planning phase for Digital Strategy services involves an exhaustive analysis of your existing digital infrastructure, business processes, and strategic goals. We identify technological gaps, assess the current market landscape, and understand competitor advancements to pinpoint opportunities for digital innovation. Key performance indicators (KPIs) are established to measure the effectiveness of the digital transformation. A strategic plan is then developed, outlining initiatives such as new system integrations, data analytics implementations, and customer engagement platforms. This plan prioritizes initiatives based on their impact and alignment with your business objectives, ensuring a clear path towards a comprehensive digital overhaul.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is essential to equip your staff with the necessary skills to navigate new digital tools and platforms effectively. Customized training programs are developed to cover operational changes, system management, and best practices for leveraging new digital capabilities. Training sessions are designed to be interactive, including hands-on exercises that simulate real-world scenarios. This ensures that all employees are confident in using the new systems, which is critical for the smooth operation and long-term success of the digital strategy. Additionally, ongoing support and refresher courses are provided to adapt to evolving technological landscapes and continuous system improvements.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Setup and migration focus on implementing the foundational elements of the digital strategy. This includes the integration of advanced technological solutions such as cloud computing platforms, enterprise resource planning (ERP) systems, and customer relationship management (CRM) tools. We ensure seamless migration of existing data to new systems with minimal operational disruption, employing robust migration protocols to protect data integrity and system security. The setup phase is crucial for establishing a scalable and flexible digital infrastructure that supports future growth and innovation.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance (QA) in Digital Strategy ensures that all new systems and processes meet specified standards before full-scale deployment. Our QA process includes rigorous testing of new software solutions, system security audits, and performance assessments to identify any potential issues. We conduct iterative reviews and feedback cycles to refine systems according to test results. This thorough QA practice helps mitigate risks associated with new technology implementations, ensuring that the digital transformation enhances operational efficiency and meets all expected outcomes.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.