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Oracle Corporation UK Limited

Oracle Consulting - Evolve Continuous Improvement Services

Evolve Continuous Improvement Services based on Oracle Modern Best Practice and Oracle True Cloud Method, designed to optimise, continuously improve, and drive innovation using your Oracle Cloud Services (Fusion, SaaS, PaaS, IaaS) ERP, EPM, HCM, Payroll, Customer Experience, Supply Chain, Analytics, Integration, Data Migration, Security,Cloud Architecture , Cloud Adoption support.

Features

  • One Oracle. One place for all Oracle project needs.
  • Focused on customers, assisting in realising value from Oracle Cloud.
  • Designated Evolve Manager to assist with planning your continuous improvement.
  • Quarterly Cloud update analysis identifying features for maximum business benefit
  • Process Improvement Assessments to identify/plan optimal business processes
  • Flexible continuous improvement budget to assist in delivering agreed improvements
  • Oracle True Cloud Method: identifies improvement, delivers business value proactively
  • Accelerators. Industry ready solutions and accelerators for UK Public sector.
  • Business Change, Service Management Planning and Process Optimisation services.
  • Working with partners creating the best service mix for you

Benefits

  • Increased User Adoption and Satisfaction through sharing of information
  • Increased efficiency through process optimisation
  • Help you unlock unrealised value from your Oracle Cloud investment
  • Solution kept current as your business grows and changes
  • Accelerated innovation through adoption of most beneficial new Cloud features.
  • Flexible access to Oracle Consulting expertise when it is required
  • Improved planning of your Continuous Improvement programme

Pricing

£116 to £1,678.00 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Uk-publicsector_gb@oracle.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 6 5 7 2 6 1 4 8 7 8 3 2 0 2

Contact

Oracle Corporation UK Limited Rebecca Rawnsley
Telephone: +44 (0) 7468 354852
Email: Uk-publicsector_gb@oracle.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Buyer hosting or software
How the support service works
A powerful and flexible portfolio of ongoing support services known as Continuous Improvement Evolve Services are designed to ensure you extract maximum value and innovation from your Oracle Cloud investment. These services enable you to optimise and innovate to achieve increasing value over time. Oracles mission is to accelerate your journey to Oracle Cloud and help you onboard, run and operate, continuously improve, innovate, and maximize business value.
Continuous Improvement Evolve Services an be categorised as follows:

1. Update Services.
2. Enduring Capabilities Services
3. Business Adoption Services
4. User Adoption Services
5. Optimisation Services.
6. Solution Innovation services.
7. Business Advisory services.
8. Improvement Planning services.

More details can be found in the service description document attached.

Service scope

Service constraints
No

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
N/A

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
LRQA (since December 2013. First accredited with BSI in 2010).
ISO/IEC 27001 accreditation date
03/12/2013
What the ISO/IEC 27001 doesn’t cover
A.11.2.2 (Supporting Utilities), A11.2.3 (Cabling Security), A12.1.3 (Capacity Management), A12.1.4 (Separation of Environments), A12.4 (Logging and Monitoring), A13.1 (Network Security Management), A14 (System Acquisition and Maintenance), A15.1.3 (Information and Communication Technology Supply Chain). The above items are not within the Statement of Applicability for Oracle Consulting as these aspects are managed by Oracle corporate functions such as Estate & Facilities and Oracle Corporate IT.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

We know that technology is critical in meeting the ambitious United Nations Sustainable Development Goals. At Oracle, all the data centres used in delivering G-Cloud contracts, including the dedicated private dual-region cloud for use by the UK public sector, operate an energy-efficient circular cloud and run entirely using 100% renewable energy.

We have programs in place to maximise the efficiency of our datacentres providing the services under this framework, including:

• Operating dense computing environments and attaining high utilisation rates
• Leveraging state-of-the-art intelligent energy management and cooling technologies
• Managing an elastic computing platform eliminating excess capacity builds
• Designing and deploying highly efficient servers and storage equipment.

Thanks to these initiatives, our data centres worldwide have achieved power usage effectiveness (PUE) as low as 1.15.

In 2019 we achieved the Energy Star® certification for our X7-2L and X8-2L series of engineered systems.

Colocation providers supporting Oracle’s Cloud Infrastructure are ISO14001, ISO9001 certified and complied with the EU Code of Conduct for Data Centres.

We track, calculate and report greenhouse gas emissions according to the Government’s updated Environmental Reporting Guidelines and publish a Carbon Reduction Plan (PDF).
We have publicly committed to being Net-Zero by 2050 with a 50% reduction by 2030, and our environmental goals include Carbon Neutrality for Scope 1 and Scope 2 emissions by 2025, a Net Zero Target including Scope 1, Scope 2 and Scope 3 emissions by 2050 and a 50% reduction in total emissions by 2030.

Oracle continues to invest in the Oracle Design for the Environment (DfE) program to achieve a more' circular' supply chain. This applies reverse logistics to recover and reuse hardware retired by customers and from Oracle’s cloud data centres. In 2020 we collected 1.1 million kilos of retired hardware assets, of which 99.6% were recycled.

Read more (https://www.oracle.com/uk/industries/government/climate-action/)

Pricing

Price
£116 to £1,678.00 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Uk-publicsector_gb@oracle.com. Tell them what format you need. It will help if you say what assistive technology you use.