RLC Digital Consultancy
RLC Digital Consultancy
RLC Digital consultancy offer a range of services.
These services include IT support, CRM implementations, Microsoft Dynamics, EPR deployments, support with integrating systems, digitalisation services, project management and support with building digital roadmaps.
We provide tailored services for your exact needs - Strategic Solutions, Seamless Deployment, Your Trusted IT Advisors.
Features
- IT support
- Digital transformation
- Digital strategies and business case development
- Programme and Project management
- Customer Relationship Management (CRM) implementation
- Integrated systems support
- Microsoft Dynamics 365, CE, F&O, Customer and Field services modules
- Housing, Local Government and the NHS
- Azure and Power Apps
- Electronic Patient Record (EPR) systems
Benefits
- Ensure that your technology infrastructure is always running smoothly.
- Ensuring that your business thrives in the digital era.
- Supporting your Digital Transformation journey.
- Use our expertise to determine the benefits that are intended.
- Give you a deeper insight into customer behaviour's and preferences.
- Support with deployment of integrated systems.
- Optimising Microsoft Dynamic and CRM usage.
- Strategic Solutions, Seamless Deployment: Your Trusted IT Advisors.
- Remote support, proactive support, vendor management
- Project manage your digital projects to realise intended benefits
Pricing
£250.00 to £1,500.00 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@rlcdigitalconsultancy.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 6 6 8 6 8 2 6 6 2 0 4 1 1 9
Contact
RLC Digital Consultancy
Mr J Ugbede
Telephone: 08000370187
Email: contact@rlcdigitalconsultancy.com
Planning
- Planning service
- Yes
- How the planning service works
-
RLC Digital Consultancy will help buyers implement cloud hosting or software services by firstly determining the specific needs of the buyer and how what they are seeking from us can be implemented in the most efficient way.
RLC Digital Consultancy can help organisations to shift to cloud hosting and software services, or migrate from one cloud service to another.
We can help you to build the right vision, then create a strategy and a plan to deliver.
We help businesses navigate the complexities of technology with ease and our passion for innovation and commitment to excellence has driven us to become leaders in our field, trusted by clients across various industries. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
RLC can provide a full range of training around the deployment of Microsoft Dynamics CRM and all the related modules - F&O, Field Services, customer etc.
We can deliver this training in person, remotely, 1-1, 1-few and 1-many. We can provide general training in a range of areas or specialised, bespoke training if this is required.
We can support you every step of the way. - Training is tied to specific services
- Yes
- Services the training service works with
- Microsoft Azure
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
We can support organisations to migrate with our consultancy support and connect those organisations with the necessary skills in the wider market, to choose the best approach.
We can help organisations to develop their vision, their strategy and their plans to deliver successful migrations between cloud services, ensuring that the benefits sought, are achieved.
We specialise in the Microsoft Azure platform and Microsoft Dynamics for our CRM offering, as well as a wide offering off support to NHS organisations wanting to deploy EPR and other clinical systems. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We can provide quality assurance support.
For example, we can support organisations to have the right governance in place, and validate and assure that governance at the various programme or project stages or gateways.
We can assess whether a service is ready to go live, and the organisation to receive it.
Post go live, we can assure compliance for the benefits with those stated in the business case.
We believe that having a strong governance and assurance framework in place around a programme of work, with all of the right key stakeholders involved, is key to success.
We ensure that organisations understand the Executive/Senior level sponsorship that is required, as well as the practical, properly resourced project support needed to deliver.
We can help organisations ensure and assure that they remain on track, throughout their programmes of work, and, through ensuring robust risk and project management, that any deviation can be quickly spotted and dealt with.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- There are no constraints that we are aware of.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
We respond to queries in a timely manner in and out of working hours.
Our normal working hours are between 9am and 5pm, Monday to Friday, excluding Bank and Public Holidays.
Extended support, weekend cover and 24/7 can be provided but an additional charge may apply. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
During any consultancy engagement, we will be fully engaged with the client either face to face, via remote discussions, on the telephone, email or other communications platforms, as fits the clients needs.
We respond to queries in a timely manner in and out of working hours.
Our normal working hours are between 9am and 5pm, Monday to Friday, excluding Bank and Public Holidays.
Extended support, weekend cover and 24/7 can be provided but an additional charge may apply.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
RLC Digital Consultancy is committed to playing its role to fight climate change.
We mostly use public transport for longer or overseas journeys, and we do the significant bulk of our consultancy work remotely and if we do need to travel by car we make sure to take the necessary precautions to make the journey as eco friendly as possible.
We are developing plans to reduce our carbon emissions overall to support the move towards net zero.Covid-19 recovery
RLC Digital Consultancy is committed to playing its role to support the UKs recovery from Covid19.
We continue to take sensible precautions (such as remotely working) and support all those who wish to ensure continued protection.
We are working with and have worked with, a number of clients in both the NHS and Local Government to support them to recover from Covid19.
This work has included tackling waiting lists, establishing virtual wards, implementing systems to support clinical and non-clinical working more efficiently and enabling organisations to deliver remote working.Tackling economic inequality
RLC Digital Consultancy is committed to playing its role to tackle economic inequality.
We support many suppliers locally and source materials and services where we can locally.
We work with a range of companies, including small enterprises and support them where we can.Equal opportunity
RLC Digital Consultancy is fully supportive of equal opportunities, always has been and always will be.
All our staff are paid equally, our two founders are a man and a woman, and from ethnic minority backgrounds.
We are fully committed to ensuring equal opportunities for all.Wellbeing
As RLC Digital Consultancy is an SME consultancy, our well being really does lie within our hands.
We have a full set of wellbeing policies in place and ensure that we support our staff should they need it with any life events that may cause them either physical or mental health issues, as well as ensuring the working environment is conducive itself to a well being.
Pricing
- Price
- £250.00 to £1,500.00 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at contact@rlcdigitalconsultancy.com.
Tell them what format you need. It will help if you say what assistive technology you use.