Jacobs U.K. Limited
UI/UX Design
Our multidisciplinary team consists of UX (user experience) researchers and UI (user interface) designers with specialized expertise in all aspects of digital product design and cloud integration allowing us to create exceptional experiences for our users and clients.
Features
- Holistic approach to UX research leveraging quantitative and qualitative methods.
- Evidence-based designs.
- Visualising and validating designs through wireframes and prototypes.
- Creation of comprehensive information architecture.
- Accessible product experiences adhering to WCAG guidelines.
- Development and deployment of design systems.
- Responsive designs that work across a variety of devices.
- Product branding.
- Deep domain experience in the engineering, environment and flooding sectors.
Benefits
- Increased accessibility and usability ratings.
- Reduces business risk and ensure compliance with modern accessibility frameworks.
- Reduced development and testing costs.
- Improves user experience and satisfaction.
- Delivery of high quality digital products.
Pricing
£716 to £2,176 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hugh.mcmichael@jacobs.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 6 7 1 5 0 5 0 6 7 0 8 6 2 9
Contact
Jacobs U.K. Limited
Hugh McMichael
Telephone: 0131 659 1500
Email: hugh.mcmichael@jacobs.com
Planning
- Planning service
- Yes
- How the planning service works
- Jacobs’ UX/UI design service is centred around developing a bespoke strategy that aligns with your software project’s user interface and experience needs. We delve into user requirements and available resources to formulate a holistic design blueprint detailing user pathways, design standards, and project timelines. Collaborating closely with stakeholders, we organise design tasks, set up open lines of communication, and aim for a seamless design workflow that leads to the creation of user interfaces that are both engaging and intuitive.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Jacobs believes that for sustainable outcomes to be achieved, training for delivered products and solutions must be comprehensive, involving all stakeholders from top to bottom. This inclusive approach ensures that everyone benefits from our expertise and time spent with you. Upon completion of our services, we will not only have delivered your project or programme on time and within budget but will have become an integrated part of your organisation, adding value beyond the specified outcomes. This provides you with a solid foundation for future successful delivery.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- As part of our migration strategy to the cloud or between cloud services, our initial focus lies on conducting a pre-migration assessment. This involves evaluating the current infrastructure and applications, as well as assessing their compatibility with the target cloud environment. Following this, we prioritise data migration validation as the next significant phase, ensuring compatibility, data integrity, and accuracy. Finally, in the last major phase, we perform functional, performance, and security testing of the application in the new environment.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We provide comprehensive Quality Assurance (QA) and Performance Testing services to help ensure your application's functionality, usability, and performance. Here's how we can assist you:
Functional Testing: We thoroughly test all functionalities of your application (web, mobile, or API) to ensure they adhere to requirements and user stories.
Usability Testing: We conduct user testing sessions to evaluate how intuitive and user-friendly your application is. This includes navigation, task completion, and overall user experience.
Security Testing: We identify vulnerabilities in your application that could be exploited by attackers. We perform penetration testing, vulnerability scanning, and code reviews.
Automated Testing: We leverage tools like UFT, Selenium, Appium, Cypress, Postman, Rest Assured, Cucumber, TestNG etc. and other frameworks to automate repetitive testing tasks, improving efficiency and consistency.
Performance Testing: We assess your application's performance under various load conditions, simulating real-world usage patterns. This identifies bottlenecks and ensures your application can handle peak traffic without compromising responsiveness.
Load Testing: We simulate high user loads to pinpoint potential performance issues and ensure your application can scale effectively.
Stress Testing: We push your application beyond its expected capacity to identify breaking points and improve overall resiliency.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security testing
- Certified security testers
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Email support available 9am-5pm Monday to Friday (UK time) with a typical response time of 48 hours (SLAs to be agreed on a case-by-case basis).
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support can be provided at various levels depending on the solutions and the customer requirements. Support levels can range from a basic feedback form to a full helpdesk facility with 365 day coverage depending on the SLA.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Lloyd's Register
- ISO/IEC 27001 accreditation date
- 01/01/2024
- What the ISO/IEC 27001 doesn’t cover
-
ISO certification is location, staff and corporate application
specific, covering in-house developed applications, meaning
depending upon client need (for example, developing on
client hardware) we may require client certification, or
additional discussions. - ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
Climate change is our generation’s greatest challenge and opportunity. Climate response accelerator is one of the three pillars in Jacobs global business strategy, focused on enabling end-to-end solutions that we co-create with our clients in energy transition, decarbonisation, adaptation & resilience and natural resource stewardship. Jacobs achieved its previous climate commitments in 2020, becoming carbon neutral for its operations and business travel and adopting 100% low-carbon electricity. In 2022, we further committed to ensuring every project becomes a climate response opportunity, to achieving net-zero greenhouse gas emissions across the value chain by 2040, and to maintaining carbon neutrality status and 100% low-carbon electricity for operations.Equal opportunity
Jacobs prides itself on being an inclusive place for all to work and makes conscious efforts to increase diversity and inclusion through our inclusion and diversity programme TogetherBeyond. Our employee networks are central to our approach which has been recognised by The Times as a Top 50 Employer for Gender Equality and Stonewall as no. 6 in the Top Employers for LGBTQIA+ people.
An example employee network is the ACE network, which sits at the heart of Jacobs drive to make Jacobs a fantastic place to work for disabled employees. They provide information, resources, and networking opportunities regarding physical, mobility and cognitive disabilities to disabled staff and to staff who provide caregiving services. Jacobs have also achieved a top score in the 2021 Disability Equality Index (DEI), a national benchmarking tool on corporate policies and practices related to disability inclusion and workplace equality.
Our range of other fantastic employee networks help represent those who may otherwise feel a lack of representation in the workplace and encourage discussion on relevant topics to tackle issues around workforce inequality. These include networks covering disability support, Latino talent, Black talent, LGBTQIA+ talent, army veterans and a women network, as well as the OneWorld network, which aims to be an inclusive environment that actively nurtures and supports our diverse employees and clients across all ethnicities and cultures.Wellbeing
Jacobs values the wellbeing of not just employees on their projects, but everyone worldwide. In this regard, Jacobs and mental health professionals have teamed up to develop a free mental health check-In tool called 'One Million Lives' to help users assess their current state of mind and provide suggestions for growth. It also offers resources if someone needs more urgent help at the time of accessing the platform. It can be difficult to understand the many factors that contribute to overall mental health and to this tool allows a history of check-ins to be built, to allow users to self-assess mental health over time and identify declining mental health periods.
Pricing
- Price
- £716 to £2,176 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hugh.mcmichael@jacobs.com.
Tell them what format you need. It will help if you say what assistive technology you use.