INTEGRITY360 LIMITED

Check Point Harmony SASE

Harmony SASE is a cloud-based security service that converges networking and security functions. It delivers secure access to cloud applications and resources for users anywhere, on any device. Harmony SASE simplifies security management and protects against advanced threats.

Features

• Cloud-delivered Security: Delivers security functions from the cloud.
• (ZTNA):Provides secure access based on user identity and device trust
• (SWG) Filters web traffic for malware and phishing attacks
• (CASB): Controls access to cloud applications and data.
• (DLP): Prevents sensitive data from being leaked accidentally.
• (ATP) Detects and blocks sophisticated cyberattacks.
• Sandboxing: Analyzes suspicious files in a safe environment.
• (SSO):Simplifies user access with one login for multiple applications
• Real-time Threat Analytics: Provides up-to-date insights into potential security threats.
• Centralized Management: Simplifies security administration from a single console.

Benefits

• Secure Remote Access: Enable secure access to applications from anywhere.
• Reduced IT Costs: Consolidate security tools and simplify administration.
• Scalable Security: Adapt security to meet growing business needs.
• Simplified User Experience : Streamline access with single sign-on (SSO).
• Enhanced Productivity: Empower users to work securely and productively
• Reduced Security Risks: Mitigate advanced threats and data breaches
• Improved Compliance: Meet strict data security regulations.
• Centralized Security Management : Manage security from a unified platform.
• Improved Decision Making: Gain insights for informed security strategies.
• Faster Threat Detection: Identify and respond to threats in real-time.

£118.03 a licence a year

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

968453201587858

Contact

Paul Momirovski
+44 20 3397 3414
bidreviewboard@integrity360.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Check Point security ecosystem: Check Point offers a variety of security products, including network security, cloud security, and mobile security solutions. Harmony Endpoint can integrate with these solutions to provide a centralized management console and enhanced threat protection across different security layers.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: N/A
• System requirements: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Severity 1: Response time 30 minutes. Check Point and Customer commit necessary resources around clock for Resolution, workaround or reduce severity of issue. ; Severity 2: Response time 2 hours. Check Point and Customer commit full-time resources during normal business hours for Resolution, workaround or reduce severity of issue and alternative resources during non-Standard Business Hours.; Severity 3: Response time 4 hours. Check Point and Customer commit full-time resources during normal business hours for Resolution, workaround or reduce severity of issue. ; Severity 4: Response time 4 hours. Check Point and Customer provide resources during normal business hours for Resolution.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
• Web chat accessibility testing: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
• Onsite support: Yes, at extra cost
• Support levels: Type; Collaborative Enterprise Support: local partner experts backed by Check Point. ; Direct Enterprise Support: direct support from the Check Point experts.; ; Levels; Standard - 5 x 9 Business Day, get advanced access to our large, self-service knowledge base and a committed 30-minute response time to issues with level one severity.; Premium – 7 x 24 Every Day, enjoy all the benefits of Standard Collaborative Support, plus real-time 24×7 Global support.; Elite – 7 x 24 Every Day, receive comprehensive support plus the possibility of having an engineer on-site for critical SW issues.; Diamond – 7 x 24 Every Day, extend your Premium/Elite Support with personalised support, in-depth resources and consulting.; ; PRO - optional support add-on. When a severe issue is detected, a Check Point PRO expert proactively contacts you to help resolve the issue and prevent service downtime. Check Point PRO also provides you with a comprehensive report, delivering an overview of your overall security, diagnostics and actionable insights.; ; Please speak with your chosen partner to discuss your support requirements and get the level your organisations needs.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Customer success is offered for both on and offboarding.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Support portal
• End-of-contract data extraction: Logs in the portal - export via siem or export logs
• End-of-contract process: Full access to portal however gateways no longer process traffic reulting in paused service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: We use mobile app for connecting users
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: 1.Agent solution; 2.Agentless solution ; *Same management console
• Accessibility standards: None or don’t know
• Description of accessibility: Our service is B2B and currently is not tested according to EN 301 549 accessibility standards.
• Accessibility testing: The service is accessed as a web protal via Check Point's administrion portal on portal.checkpoint.com. It is designed to be highly usable, but was not certified by any specific standard
• API: Yes
• What users can and can't do using the API: We provide RESTful API for controling administrative operations in the system. Users issue an API key via the administration portal. The APIs provide support for managing users, groups. objects, networks, tunnels, gateways, policies and more. For full documentation kindly refer to: https://app.swaggerhub.com/apis/perimeter81/public-api-yaml/1.0.4#
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: N/A

Scaling

• Independence of resources: Scale up accordingly - Global reach no limits

Analytics

• Service usage metrics: Yes
• Metrics types: Go to Statues updates page. https://status.perimeter81.com/
• Reporting types:
  • Real-time dashboards
  • Regular reports

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Check Point Software Technologies Ltd

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Logs in the porial - export via siem or export logs
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Siem
  • S3 bucket
  • IDP
• Data import formats: Other
• Other data import formats: Via API

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection between networks: Wireguard
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: 99.999%
• Approach to resilience: Service Availability Controls; - Redundant systems and networks are deployed across servicing components.; - Load balancing ensures service availability in case of component failure.; - DRP: In case of data center failure, automatic failover is deployed to an alternate data center. (Note: Selecting a specific data center (for example, in EU) will cause the loss of data center failover functionality.); - The customer account: policy, users, logs and configurations are stored in redundant locations.; - Check Point enforces internal policies to control the retention of backup data. All data is backed up at each data center, on a rotating schedule of incremental and full backups.
• Outage reporting: We provide an online status page and option for customer to be notified via email and SMS messages

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Other
• Other user authentication: We support all major IDP vendors using SAML and multi-factor authentication
• Access restrictions in management interfaces and support channels: We provide role-based access in the administration and support systems
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Standards Institute of Israel
• ISO/IEC 27001 accreditation date: 3/1/2022
• What the ISO/IEC 27001 doesn’t cover: Harmony Connect, Harmony Browse, Harmony Email and Collaboration, Smart-1 Cloud, Infinity SOC are all in progress (we have a letter of proof).
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • SOC 2 Type 2 for 2021
  • SOC 2 Type 2 in progress proof for 2022
  • ISO 27001-27017 in progress proof for 2022
  • ISO 27001-27018 in progress proof for 2022
  • ISO 27001-27036 in progress proof for 2022
  • CloudGuard PCI-DSS Level 1 Service Provider 2021-2022
  • Lapsed Cyber Essentials and Cyber Essentials plus accreditation (currently recertifying)

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Our information security policy covers various subjects: Purpose/Scope, Responsibility for Information, Security Principles, Information Asset-Classification, Policy DO's/Don’t, Security Guidelines for Digital, Paper and Voice, etc.; We have sub-policies to cover information security guidelines: Mobile-Security Policy, Firewall/Network Access Policy, Password Management, Document Security, DLP, Application Control Policy, Media Encryption Policy, etc.
• Information security policies and processes: Check Point has an information security process in place to protect customer confidential information against accidental loss or misuse, in conformance with applicable laws and industry standards. Our security framework is based on internal security policy standard, which is very strict. The scope of our company’s security policies and standards cover critical business aspects (e.g. application development, data center services, cloud security, physical security, change management process, etc.). All employees are trained in information security policies, standards and procedures, security requirements, business controls and in the use of IT facilities. Self-audits are being done on a regular basis and corrective actions are taken when needed. Additionally, Check Point’s security policies and standards are reviewed on regular basis, 2-4 independent reviews are conducted on specific areas (i.e. source code review, SOX audit, etc.).

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: SOC 2 Compliance.; ; Change requests are documented within the Change Management tool. The request is reviewed and approved by the Director of Operations. Emergency changes are performed and updated as part of hot fixes, which follow the same process as described above though the time frame may be shortened, and approvals may be provided after the change was already performed. Key Check Point personnel are notified of cases of test failures. Every test failure is documented in the change management tool and sent to the relevant personal in the Project manager.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Check Point monitors the production environment with several tool such as grafana ,sumologic and implements a continuous monitoring strategy.; Check Point plans to mandate ongoing security control assessments to be completed in accordance with the FedRAMP continuous monitoring strategy and respond to security related vulnerabilities and issues generated by security assessment and monitoring activities by either fixing, remediating or implementing mitigating controls to reduce the overall risk.; The Check Point CISO team plans to use information obtained from continuous monitoring and ongoing assessments of Check Point for FedRAMP reports the security state of the system via vulnerability scan results
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Check Point monitors the production environment with several tool such as grafana ,sumologic and implements a continuous monitoring strategy.; Check Point plans to mandate ongoing security control assessments to be completed in accordance with the FedRAMP continuous monitoring strategy and respond to security related vulnerabilities and issues generated by security assessment and monitoring activities by either fixing, remediating or implementing mitigating controls to reduce the overall risk.; The Check Point CISO team plans to use information obtained from continuous monitoring and ongoing assessments of Check Point for FedRAMP reports the security state of the system via vulnerability scan results
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: In the event of a security incident, Check Point’s security team is responsible for investigating and responding. Check Point has clear risk and damage assessment procedures to define the SLA required to solve any security incident. Check Point’s Information Security Manager, and other managers, will coordinate security response including containment, investigation, infrastructure securing, reporting, closure and follow up. Check Point will respond using the appropriate management and technical resources in order to promptly restore operations impacted by any incident. Check Point will adhere to applicable laws and industry standards in this process, including following any required notifications.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Check Point’s impact on the environment is generally through our products, services and facilities. We comply with the applicable environmental laws and regulations and are committed to a sustainable future for all and to becoming “greener”, as such:; ; We support the conservation of natural resources, such as energy and water. As part of our sustainable approach, two 2,000 square meters GREEN walls serve as the basis of our headquarters in Israel, adding organic vegetation elements to the buildings, together with our roof gardens. The GREEN walls improve the energy-use efficiency of the building. We also design our products to be more efficient in energy and greener.; ; We monitor our water consumption and consider opportunities for the use of gray water. Our GREEN walls and roof gardens make use of gray water from the building’s HVAC systems.; ; We are committed to reducing our carbon footprint by creating reliable products and services that are cognizant of the environmental impact throughout all phases of the life cycle. We strive to reduce energy usage and greenhouse gas emissions, as our suppliers comply with the requirements and standards of ISO 14064:2006.; ; Transportation is one of the major sources of carbon emissions. Therefore, Check Point, as one of the industry leaders in secure remote access solutions enabled its workforce to work remotely, encouraged them to reduce using transportation.; ; We support a circular economy and adopt waste reduction strategies, reuse, recycle and compost different materials, such as the recycling of waste and complying with local regulations. We have reduced the use of paper by issuing paperless certifications, licenses and technical manuals.; ; We support the reduction of physical infrastructure by moving to virtualized infrastructure and encourage moving from on-premise solutions to cloud computing.

  Covid-19 recovery

  As a market leader in secure remote working technologies, Check Point has supported many organisations and businesses to manage the impacts of COVID-19 by providing security solution that enable new ways of working and delivering services. Check Point security solutions help to support initiatives such as working from home, rapid move to cloud, security of critical infrastructure and scaling of network security as capacity increases.; ; We donate to dozens of non-profit organizations worldwide every year. In 2020, we donated to more than 350 social organizations, including hospitals, education causes, cultural causes and animal rights. Fighting Blindness, Luvn Arms Animal Rescue, Trees for the Future, All Stars Helping Kids, and many more. In fact, our contribution to multiple charities across North America provided over 500,000 meals for people in need.; Additionally, we donated in 2020 to charities and NGOs that were adversely affected by the COVID-19 crisis, supporting communities at risk (such as the elderly, children with disabilities and underprivileged families).; ; We are committed to developing programs and long-term collaborations for activities that promote a sustainable society and we intend to continue to support Covid-19 affected medical, social, environmental and cultural projects.

  Tackling economic inequality

  Check Point headquarters are located internationally in Tel Aviv, Israel. The Company has over 75 offices worldwide as well as international subsidiaries located in 35 different countries. The most important asset of our company is our human capital. We promote a safe, healthy, and supportive work environment. Our goal is to create a diverse work environment and additionally we invest greatly in the training and development of our employees across the globe. We are extremely involved in the community and we invest greatly in volunteering and donations activities in an attempt to make the world a better place. We are working closely with several community employment programs to increase hiring from minority groups for entry level programs and internships, such as Tech Career (Ethiopian community); JBH (Avratech), Cyber Elite, Kama Tech (for the orthodox community); and Tzofen and ItWorks (for the Arab sector).; ; Check Point also increases supply chain resilience and capacity by assuring the high standards of its supply chain conduct, ensuring that the working conditions in Check Point’s operations and supply chain are safe and that business operations are conducted ethically. We require our suppliers of products and services (“Suppliers”) to comply with our high standards and values. Throughout this Code, Check Point promotes the following core principles: Honest and Ethical Conduct, Integrity, Open Communication and Equal Opportunity and Diversity

  Equal opportunity

  As a global company headquartered in Israel, a country developed by the contribution of individuals that emigrated from different countries with diverse backgrounds, Check Point's goal is to create a diverse work environment. All our employees are encouraged to be themselves and contribute to our culture, growth and development as a world leading Cyber Security company. It is the combination of this diversity and uniqueness of each individual that leads, guides and helps us improve, develop, learn and succeed in being an industry leading company.By nurturing diversity and equality, we respect and cherish the different abilities of each and every one of our employees. The contributions our employees have made to our company brought us to where we are today and will take us to new heights in the future.; ; We are committed to being an equal opportunity employer and we do not discriminate anyone for any reason, whether race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, family status, social origin, disability, union membership or political affiliation. We are proud to be the employer of employees that carry different types of disabilities and benefit from their significant contribution to the company. In this regard, we note that we provide our employees with appropriate equipment and machinery for their needs and ability, to enable them to contribute in their positions to the company. ; We are committed to treating our employees equally in compensation and benefits, by supporting employees with their needs. As an example, we provide parenthood benefits (such as short working days and extra vacation days at birth) to encourage a work-life balance to our parent employees, as well as other employees.; We are committed to creating a conscious culture and promote open communication as part of our inclusivity and diversity.

  Wellbeing

  Check Point cultivates a culture of care and community within its staff and customers:; ; The most important asset of our company is our human capital. We promote a safe, healthy, and supportive work environment. Our goal is to create a diverse work environment and additionally we invest greatly in the training and development of our employees. In October 2021, Forbes announced the results of their annual survey of the World’s Best Employers and Check Point was honored on this prestigious list. The global survey rates employees willingness to recommend their employers to friends and family, as well as their satisfaction with their employers’ COVID-19 responses and their employers' image, economic footprint, talent development, gender equality and social responsibility.; ; Check Point encourages collaboration via its official cyber security community. CheckMates is an online Cyber Security Community that brings Check Point users, experts, and R&D together for freewheeling discussions about Check Point. CheckMates gives the ability to share challenges, APIs, benefits, ideas, questions, discussions and connect through meetings and local User Groups. Our goal with CheckMates is to build a community around Check Point's Products and Services to encourage crowdsourcing, information sharing, product feedback, ideas and problem solving.

Pricing

• Price: £118.03 a licence a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.