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Unity World Ltd

Mybe Time and Attendance

* Track daily time & attendance - Quickly and easily log in/out of timesheets to create comprehensive records
* Holiday requests & management
* Record sickness/ absenteeism
* Fully customisable - setup departments, shift patterns, company closures and more.
* End of the month approval processes to eliminate timesheet issues

Features

  • clock in and out via a web interface
  • monthly approval process
  • holiday calendar & holiday request & approval process
  • Sickness & absence management
  • return to work recording & process
  • simple & easy to use
  • web based so suitable for remote workers

Benefits

  • improved accuracy: eliminates manual timesheet errors
  • Reduced administrative burden
  • Saves time for both employees & managers
  • reduced costs: no paper & printing costs

Pricing

£6 a user a month

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Matt@Unity.world. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

9 6 8 5 0 7 6 3 2 8 9 1 6 5 9

Contact

Unity World Ltd matthew mcintyre
Telephone: 03301196666
Email: Matt@Unity.world

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
Requires access to internet, Wifi or mobile data to work
System requirements
Access to internet connection/ Wi-Fi/ data usage

User support

Email or online ticketing support
Email or online ticketing
Support response times
Tickets are responded to within 2 hours.

SLA's are different at weekends - there is still email monitoring for support issues but out of hours support is an extra cost
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
We provide remote support only via phone, email or MS Teams.
Support available to third parties
No

Onboarding and offboarding

Getting started
We can provide user documentation and for additional costs training via MS Teams.
We will aid with onboarding as part of the setup process - this will include importing all users, defining shift patterns and rules around the system - based off your input of course.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
N/a
End-of-contract process
Access to the system is included in the price of the contract. At the end of the contract you cannot access the system anymore

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
N/a
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
Settings such as shift patterns (days & times worked), notifications, who approval should go to, holiday options (1/2 day holidays, holiday in lieu, unpaid holidays), days/ dates the business is open/ closed

users with admin role can customise.

Bespoke customisation is optional too but would attract additional charges, these would be assessed on a case by case basis.

Scaling

Independence of resources
Our software is tenanted. Our software is hosted in a start of the art data centre served by an industrial level internet connection. We have flexible storage solutions so that regardless of numbers accessing the data and processing information users wont be affected.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
Less than once a year
Penetration testing approach
In-house
Protecting data at rest
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
They don't - exporting data is not part of this system
Data export formats
Other
Other data export formats
Not applicable
Data import formats
  • CSV
  • Other
Other data import formats
We will import data as part of the onboarding process

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
We offer a 4 hour response time (in office hours only).
Approach to resilience
This information is available on request and meets ISO27001 as a minimum base line
Outage reporting
Email Alerts

Identity and authentication

User authentication needed
Yes
User authentication
Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
To restrict access in management and support channels, we use a Oauth2 authentication together with supplier defined, application specific role management controls. This is delivered at a resource and action level, providing the ability to control access of all users to a specific resource and action within an application.
Access restriction testing frequency
Never
Management access authentication
Identity federation with existing provider (for example Google Apps)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Centre for Assessment
ISO/IEC 27001 accreditation date
25/10/2021
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We follow the ISO27001 framework and have the following policy documents: Information Security Policy Information Security Incident Policy Acceptable use policy Access Control Procedure Backup Plan Business Continuity Plan Confidential Data Policy Data Protection Policy Clients and Staff are promoted to discuss any incidents or updates on a daily basis to their line manager. This is then passed to the senior management team on a weekly basis where all incidents can be reviewed accordingly. Our ISMS are reviewed regularly by the technical management team and audited annually in line with ISO 27001:2013.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
A formal change control process is documented and followed, with security a member of the Change Approval Board to monitor security impact of changes
Vulnerability management type
Undisclosed
Vulnerability management approach
We assess potential threats to our services through our day to day operations and policies created and implemented during our ISO 27001 accreditation process. All vulnerability's are recorded within the ISM vulnerability log along with how this is discovered. Patches are deploy when needed and after testing and reviews for potential weaknesses.
Protective monitoring type
Undisclosed
Protective monitoring approach
We use an authenticator (fusion Auth) to control access.
Potential compromises are identified by active monitoring
Incidents are responded to upon discovery/ notification. How quickly they are resolved depends on the issue at hand.
Incident management type
Supplier-defined controls
Incident management approach
Customers generate support tickets by emailing our support inbox or by calling our support line. Tickets are allocated to the necessary support time and engineer using our internal ticketing and support system. Customers are updated on the status of their ticket through email and on the system. An incident report can be provided on demand and bespoke to the customer and their incident.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

Fighting climate change

This system is web based and 100% digital and is aimed at organisations who use paper based timesheets. Using our system will reduce paper in these organisations. Paper timesheet records are very inefficient and because timesheet records need to be kept for a minimum of 2 years they cannot be reused.

Covid-19 recovery

We believe in the power of cloud computing to generate a post-covid recovery. With increased emphasis being placed on hybrid working, our cloud services, security services, and support ensure that companies have the tools they need to develop post-covid.

Equal opportunity

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. The organisation - in providing goods and services, is also committed against unlawful discrimination of customers or the public. This includes delivering on going training about their rights and responsibilities from within our policy which can be provided upon request.

Wellbeing

Our system supports employee wellbeing through its ability to manage employee absenteeism. With the functionality to identify return to work processes, the system creates insight into when RTW meetings needs to be done in line with their internal processes.

The system supports and delivers office functionality from remote locations with an internet connection. This promotes home working and an improved work life balance. Unity has a robust health and safety policy which helps to promote well being and mental health within our workforce. Managers are instructed to actively look for the signs of stress and anxiety - and staff are provided a forum to discuss problems with line managers and upper management. We are delivering a continuous improvement to our employee work life balance and is delivered as per our Work life balance policy which include improving the employee value proposition.

Pricing

Price
£6 a user a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Free 30 day trail of full system.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Matt@Unity.world. Tell them what format you need. It will help if you say what assistive technology you use.