NET CONSULTING LTD
ITSM Service Architecture
Net Consulting’s ITSM Service Architecture services enable your service management requirements to be transformed into technical requirements, factoring in workshops, process outputs, Foundation Data and 3rd Party Integration requirements into your Service Management architecture.
Features
- Workshops to determine the As-is to To-be requirements
- Service management solution, allowing for tooling and 3rd-party providers integration
- Consultants up to DV cleared
- Target Operating Model creation / refinement
- Service architecture and process development/optimisation
- Best practice and practical ITIL® 4 implementation
- Requirement capture and use case development
- Creation of data models and minimum data sets
- Process digitalisation and catalogue development
Benefits
- Fully integrated approach to service management
- Business architectures that fully integrate with Service Desk processes
- Development roadmaps outlining delivery workstreams to mature Service Desk/ITIL®v4 alignment
- Improved UX through Service Catalogue providing key user services
- Accelerated Service Onboarding architectures derived from an integrated Service Catalogue.
Architecture roles
Business architect
| £550.00 |
£550.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Data architect
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Enterprise architect
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Network architect
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Security architect
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Solution architect
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Technical architect
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Chief digital and data roles
Chief data officer
| £1,200.00 |
£1,200.00 |
Chief information security officer
| £1,200.00 |
£1,200.00 |
Chief technology officer
| £1,200.00 |
£1,200.00 |
Cyber security roles
Cyber security audit and assurance
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
Cyber security governance and risk management
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Cyber security monitoring
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
Data roles
Data scientist
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
IT operations roles
End user computing engineer
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
IT service manager
| £550.00 |
£550.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Infrastructure engineer
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Infrastructure operations engineer
| £550.00 |
£550.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Product and delivery roles
Delivery manager
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Product manager
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £900.00 |
£900.00 |
| £1,200.00 |
£1,200.00 |
Programme delivery manager
| £900.00 |
£900.00 |
Service owner
| £800.00 |
£800.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
SOCOTEC
-
ISO/IEC 27001 accreditation date
-
Monday 22 January 2024
-
What the ISO/IEC 27001 doesn’t cover
-
Software development and Cryptography.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
SGS
-
ISO 9001 accreditation date
-
Tuesday 15 August 2023
-
What the ISO 9001 doesn’t cover
-
Anything outside of the design and development of IT systems and Services.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
A32868d2-9d38-4774-8722-5995b794c6d2
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
4247e67d-85cf-480f-aaf8-a7bce9e45464
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
Service documents
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