OCF LIMITED

OCF - YellowDog Platform

YellowDog is a compute workload management platform that schedules and provisions workloads whether they are on-premise or across a public or private cloud. Using YellowDog, customers can build HPC scale clusters in any cloud, on any instances and in any location around the world.

Features

• Cloud Native Scheduling – workload job scheduler built for cloud
• Meta Scheduling – Continue using third-party schedulers through YellowDog
• Intelligent Provisioning – Across on-premise, hybrid and multi-cloud/multi-region
• Flexible Data Management – Integrates common HPC data management technologies
• FinOps – Real-time usage and proactive quotas on cloud usage
• Secure keyrings for cloud credentials
• Usage Allowances
• Active Directory integration
• YellowDog Cloud Pricer

Benefits

• Avoid queuing by seamlessly bursting workloads from on-prem to cloud
• Lower cloud server costs through improved infrastructure utilisation
• Improve performance and business outcomes by selecting the right resources
• Minimise capacity risk - YellowDog to find the best compute
• Ultimate flexibility - Workload agnostic from contemporary to traditional technologies
• Achieve scale by having access to the right machines
• Single view on cost and consumption
• Consistent and centralised user management

£800 a user a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

970095411013308

Contact

Megan Stroud
0114 257 2200
Tenders@ocf.co.uk

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: AWS, Azure, Alibaba, Google and Oracle
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: YellowDog has no service constraints
• System requirements: Customer cloud account

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: OCF's SLA provide a 4 hour response to service incidents with a service level target of within 1 hour, between 9:00 - 17:30 Monday to Friday. OCF do not provide weekend support as part of our standard SLA
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: All support contracts have an agreed SLA. Included service hours are 9:00 to 17:30 Mon-Fri with a 4 hour response. Support contracts are priced according to the supported service/s and SLA requirements. Enhanced support SLAs are available and can be tailored to customer requirements. OCF allocates an Account Manager to each client.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Online training, user documentation and videos. YellowDog also provides cloud OS Images and workload examples for adaptation and use.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data extraction will be discussed with the customer at the end of the contract and an implementation plan to extract any data will be performed if required
• End-of-contract process: Licenced software, services and SLAs are only valid for the period of the contract. Prior to the end of the contractual date, a renewal notice will be provided to the customer which will give them the option to renew this service under a new contract. Pricing for this will be discussed with the customer at the end of the contract.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Web based interface which provides access to the YellowDog service platform
• Accessibility standards: None or don’t know
• Description of accessibility: The service interface has not been specifically designed/certified against WCAG standards, however has been designed and implemented with user accessibility requirements in mind.
• Accessibility testing: Assistive technology users are able to use the service interface with ease.
• API: Yes
• What users can and can't do using the API: Java and Python SDKs
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Customisation features can be found within YellowDog's product documentation

Scaling

• Independence of resources: The YellowDog Platform is scaled according to the maximum usage level allocated to each customer.

Analytics

• Service usage metrics: Yes
• Metrics types: YellowDog software provides standard service metrics including group usage, user usage, per job usage, location usage, multi-cloud usage and access auditing metrics. ; ; YellowDog are continually improving the service offering as such these metrics are subject to change and improvement.
• Reporting types:
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: YellowDog

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export usage and log data from the YellowDog Platform. Users can also use YellowDog to download data from the cloud providers object storage services.
• Data export formats:
  • CSV
  • Other
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Service level agreements can be discussed with the customer directly and priced and purchased as appropriate to ensure these suit the requirements of the customer.
• Approach to resilience: Available upon request
• Outage reporting: Email alerts

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: All new members of staff are DBS checked.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Limited
• ISO/IEC 27001 accreditation date: 06/07/2023
• What the ISO/IEC 27001 doesn’t cover: The scope of the Management System applies to the following:-; THE PROVISION OF ON-PREMISE AND CLOUD BASED WORKLOAD MANAGEMENT SERVICES
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Industry best practice in line with ISO27001
• Information security policies and processes: Industry practice in line with ISO27001

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: YellowDog employs a change management process for all services using both continuous deployment and integration and automated testing.; YellowDog also employs a 3rd party monitoring tool to advise of security and vulnerabilities that have been uncovered outside the organisation. YellowDog also run live development, test and staging environments before deployment to Production
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: YellowDog employs a 3rd party monitoring tool to advise of security and vulnerabilities that have been uncovered outside the organisation that may affect the use and operation of 3rd party libraries and services that we use.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: YellowDog monitors all services 24/7 with Alerts sent to our Operations Team. ; YellowDog is in the process of implementing a Security information and event management (SIEM) solution
• Incident management type: Supplier-defined controls
• Incident management approach: YellowDog follows ISO 27001 best practices and governance for Incident Management processes and response.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • NHS Network (N3)
  • Joint Academic Network (JANET)
  • Scottish Wide Area Network (SWAN)
  • Health and Social Care Network (HSCN)

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality

  Fighting climate change

  As an ISO14001 accredited organisation, we have an important part to play in improving our local environment. We are proud to have signed the SME Climate Commitment, aligning our company's CO2 emissions targets to those of the Paris Climate Agreement. We aim to halve our CO2 equivalent emissions by 2030 and achieve net zero by 2050 as per our Carbon Reduction Plan. OCF actively streamline business processes to minimise our carbon footprint and fight climate change in support of Government’s 25 Year Plan. Annual sustainability reporting will be available to Framework Buyers upon request.

  Tackling economic inequality

  OCF have several active initiatives to tackle economic and workforce inequality. Our graduate recruitment programme works with Pareto Law to advertise OCF roles, screen potential candidates and provide industry specific, digital, and generic workplace skills training upon employment. In the past year, OCF have employed 3 new graduates and aim to employ 2 more within the next 12 months. We actively market in areas that have been predominantly inhabited by people from disadvantaged backgrounds or nationalities to attract natural talent and provide opportunities that may otherwise be inaccessible. All current initiatives would be extended upon Framework award due to the additional resources that will become available.

Pricing

• Price: £800 a user a month
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.