BYTES SOFTWARE SERVICES LIMITED

Rapid7 InsightIDR

Rapid7 InsightIDR is a unified incident detection and response solution that combines compliance reporting, log aggregation, user behavior analytics, and real-time search. Powered by the Command Platform, it uses attacker analytics, machine learning, and deception techniques to rapidly detect, investigate, and contain threats across endpoints and cloud environments.

Features

• • Centralized log aggregation from diverse data sources
• • Endpoint interrogation for threat detection and analysis
• • Real-time search across logs and network events
• • User & attacker analytics identify internal and external threats
• • Detection of compromised credentials and lateral movement
• • Malware detection and monitoring across assets
• • Deception techniques like honey pots and honey credentials
• • Integrated DFIR (Velociraptor)-Unlimited Incident Response
• • Enhanced Network Traffic Analysis for deep packet inspection

Benefits

• • Rapid detection of threats across endpoints and cloud environments
• • Low false positives, saving analysts valuable time
• • Streamlined compliance reporting for audits and regulations
• • Accelerated incident response from compromise to containment
• • Simplified data collection and analytics in one platform
• • Continuous adaptation to new and evolving attack techniques
• • Efficient investigation & automation workflows for security teams
• • Early detection of intruders before damage occurs
• • Improved security posture

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

970191135063873

Contact

Richard Read
01372 418 500
tenders@bytes.co.uk

About your service

• Service categories:

  Applications

  Content workflow and management

  Content services

  • Enterprise Content Management Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: System requirements are detailed below.
• System requirements:
  • Collector: 4 CPU cores, 8GB RAM, 60GB disk
  • Supported OS: Windows, Linux, Mac for agents
  • Required TCP/UDP ports: 5508, 6608, 8037
  • Service account with AD, LDAP, DNS permissions
  • Honeypot (optional): 1 CPU, 1GB RAM, 10GB disk
  • Orchestrator required for SOAR
  • Event sources with correct permissions
  • Dedicated server recommended for Collector

User support

• Email or online ticketing support: Yes
• Support response times: Severity-1 Support issues may be directed to Rapid7 Technical Support 24/7 at https://www.rapid7.com/contact/​ ; ; For the fastest response, support tickets may also be raised via the Rapid7 Customer Portal at ​insight.rapid7.com/login​. You can find the Rapid7 Support Guidebook and SLAs for technical assistance here: https://www.rapid7.com/globalassets/_pdfs/whitepaperguide/rapid7-customer-support-guidebook.pdf
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: 1. As a customer with Rapid7 support, you are entitled to a number of predetermined technical support contacts that may create cases, subscribe for notifications, search our knowledge base and download updates. Rapid7 recommends that primary contacts register for eSupport immediately upon receiving your welcome packet from Rapid7.; ; 2. For the fastest response, support tickets may also be raised via the Rapid7 Customer Portal at ​insight.rapid7.com/login​. You can find the Rapid7 Support Guidebook here with support SLAs: https://www.rapid7.com/globalassets/_pdfs/whitepaperguide/rapid7-customer-support-guidebook.pdf ; ; 3. 3. We assign a Customer Success Advisor who will be your main POC for maximizing your investment in your Rapid7 solutions. TAM services are available as an add-on in some regions. Please reach out to your Account Executive to discuss if interested.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: When you start with InsightIDR, Rapid7 guides you every step of the way to ensure a smooth onboarding experience. Our team helps you set up access, deploy the Rapid7 Agent across your systems, and connect your key data sources like firewalls, servers, and cloud apps. We work with you to configure the platform so it fits your organization’s needs, including setting up dashboards and detection rules tailored to your environment.; ; You’ll receive clear instructions and access to helpful resources, making it easy to understand how to use InsightIDR’s features. Our support team is available to answer questions and troubleshoot any issues. We help you build custom views and reports so you can quickly see what matters most—like alerts, incidents, and user activity. As soon as you’re set up, InsightIDR starts monitoring your environment in real time, helping you detect and respond to threats with confidence. Rapid7 is committed to making sure you get the most out of InsightIDR from day one.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: You own the data you collect, and therefore you control access to that data. If you opt to leave a Rapid7 service, you can request deletion of the data, for which we’ll process that request within 14 days. An attestation of data deletion can be made available upon request.; ; Throughout your InsightIDR product lifetime, you can have all log search data sent to InsightIDR also sent to an AWS S3 bucket that you control on a daily basis. This is a convenient way to have a copy for in-house analytics or specific retention regulations, as well as transitions between data lakes or log management platforms.; ; As an Insight customer, you own and control all of the data you send to the cloud. If you unsubscribe from InsightIDR, we can work with you around data export and data destruction. For example, you can send all incoming data to InsightIDR to a separate AWS S3 bucket that you control. If you need an attestation of data deletion, we can assist with that as well.
• End-of-contract process: If you opt to leave a Rapid7 service, you’ll have the opportunity to collect and transfer any data that is possible to export.* Should you request deletion of the data, the Rapid7 team will initiate the process within 14 days. When a user is using multiple Rapid7 products and leaves or cancels a product which makes use of shared data, the shared data is not deleted if any other shared data products are still enabled for that user’s account. Rapid7’s data retention policy and standard define the maintenance and retention of data in compliance with applicable governmental and regulatory requirements and industry best practices. ; ; *Data export tools exist for InsightVM and InsightOps. There is no cost associated.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: All documentation is available online here: https://docs.rapid7.com/

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: InsightIDR's user interface is accessible through a web browser on traditional and mobile/tablet devices.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: InsightIDR’s GUI is designed for functionality and ease of use, presenting only the most important, contextual information for rapid investigation. The dashboard displays summarized data such as alerts, user statistics, incidents, and assets, with drill-down capabilities for details. The homepage features five panels: Company Numbers, Alerts, User Watchlist, Ingress Locations, and Admins (cloud services). The menu provides access to Home, Locations, Services, Incidents, Threats, Investigations, Collectors, and Settings. Users can also create custom dashboards using flexible log queries to monitor activities like administrative actions, failed authentications, and denied firewall traffic, meeting specific organizational needs.
• Accessibility standards: None or don’t know
• Description of accessibility: While we do not currently have any certifications or active benchmarks to share around digital accessibility, we consider specific standards as part of our product design and development process, particularly regarding contrast accessibility and colorblindness. Systemizing and evaluating digital accessibility standards will be an ongoing UX priority across product lines. As the proposed solution is accessed via web browser, users can utilize accessibility-focused browser extensions and settings to achieve screen reader support and adjustable text sizes.
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: The InsightIDR API allows users to set up services by creating an API key and configuring connections with the correct region-specific endpoint. Users can make changes by integrating event sources (including custom or third-party sources via Generic API), managing credentials, and adjusting log collection settings. Limitations include only supporting JSON responses for custom logs, a maximum of 7,500 log lines per response, and region-specific endpoints for API calls.; ; The SOAR API enables users to set up automation by configuring plugin connections with an API key and specifying where plugins should run. Changes can be made by adding, modifying, or removing workflows and plugin connections. Only listed APIs are supported, and users must use the correct authentication and endpoint details. Limitations include the need to use supported plugins and APIs, and some configuration steps must be performed in the platform UI rather than solely through the API
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Security professionals can customize InsightIDR Ultimate by:; ; • Building custom dashboards and reports; • Creating tailored detection rules for specific threats and environments; • Integrating event sources including custom web applications for broader coverage; • Setting up automation and response workflows with the included SOAR tool ; ; Rapid7 provides Quick Start Guides and consultant support for setup and best practices. Detailed RBAC is included in the solution to ensure least access controls; who has these capabilties will be determined by RBAC.

Scaling

• Independence of resources: InsightIDR is a web-based console and, through a robust multi-tenant cloud architecture, can scale to an unlimited number of users accessing a single solution host without performance degradation.; ; Our architecture is designed to scale horizontally to handle any amount of load from our customers. As a reference point, one of our customers sends 500,000 events per minute to process. Multiple collectors can be deployed across the network to gather logs in a bandwidth-efficient manner. All logs are filtered and compressed before being uploaded to AWS.

Analytics

• Service usage metrics: Yes
• Metrics types: Rapid7’s target is 100% System Availability. "System Availability" means the percentage of total time during which the Service is available for Customer to send data into the platform (“Data Collection Uptime”) or to log in to the solution (“Log-in Uptime”), excluding a Scheduled Maintenance Window. The Scheduled Maintenance Window shall be posted on the Rapid7 Status page with at least 24 hours’ notice. SLAs are monitored and enforced through our technology platform. All downtime, planned and unplanned, is documented on our status site (https://status.rapid7.com/).
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Rapid7

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Physical access control, complying with SSAE-18 / ISAE 3402
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Customers can export data about your users, assets, and logs in a CSV or PDF format. More information is available here: https://insightidr.help.rapid7.com/docs/export-data
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: All data is encrypted in transit. The Collector is initially activated by exchanging a pair of type-4 UUIDs, one of which is used to create a shared fingerprint and 4096-bit RSA key pair. All communications are started by the Collector calling on the cloud platform. Data is transferred from collector to cloud over port 443/TLS. Endpoint agents communicate internally with the collector over port 5508/TCP, with data encrypted by the agent prior to it being shipped to the Collector.
• Data protection within supplier network: Other
• Other protection within supplier network: Rapid7 safeguards Customer Data with strong technical and organizational controls, including AES-256 encryption at rest (via AWS KMS or LUKS) and TLS 1.2 encryption in transit. Strict access controls and quarterly reviews ensure least-privilege access. Some InsightIDR data ingested before July 2018 in S3 is not encrypted at rest but is protected by IAM controls. Rapid7 regularly tests and evaluates security measures, segregates duties to prevent unauthorized changes, and records all remediation actions for inappropriate access.

Availability and resilience

• Guaranteed availability: Rapid7’s target is 100% System Availability. "System Availability" means the percentage of total time during which the Service is available for Customer to send data into the platform (“Data Collection Uptime”) or to log in to the solution (“Log-in Uptime”), excluding a Scheduled Maintenance Window. The Scheduled Maintenance Window shall be posted on the Rapid7 Status page with at least 24 hours’ notice. SLAs are monitored and enforced through our technology platform. All downtime, planned and unplanned, is documented on our status site (https://status.rapid7.com/). ; ; If System Availability during a given month is less than 99.95%, Customer may be eligible for a credit as detailed here: https://www.rapid7.com/legal/sla/. (https://www.rapid7.com/legal/sla/)
• Approach to resilience: Rapid7 maintains a Contingency Plan for the Command Platform, including annual BIA, and regular reviews of BCDR strategies. The plan’s primary goal is to ensure organizational stability and coordinate recovery of critical business functions during disruptions or disasters. It ensures critical functions continue with minimal interruption, identifies and mitigates threats, and promotes awareness of key interdependencies. Redundancy is built into Rapid7’s corporate and production infrastructures, with capacity planning and data replication to support processing, failover, and customer support.; ; The Command Platform leverages a secure, multi-tenant, stateless micro-services architecture within Amazon Web Services (AWS), providing a scalable, highly available cloud environment. This architecture allows Rapid7 to implement robust security controls for data at rest, in transit, and in use. Data storage and analytics processing are hosted on AWS, benefiting customers with automatic backup, redundancy, and high availability. AWS maintains SOC 1, 2, and 3 compliance, and Rapid7 can work with AWS to provide these reports if needed.; ; Rapid7’s network infrastructure also features redundancy, backup, and recovery capabilities. Data centers have disaster recovery plans and conduct risk assessments. Customers can monitor global availability and outages at https://status.rapid7.com/.
• Outage reporting: All Command Platform downtime, planned and unplanned, is documented on our status site (where you can subscribe for email updates): https://status.rapid7.com/

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: Different authentication methods for your organization are available (and configurable by local admin) depending on your organization's needs:; ; An external identity provider (IdP) may be used to configure SSO. This feature allows you to authenticate and control user access to the Command Platform from your existing single-sign on solution. ; ; The Command Platform offers Multi-factor authentication (MFA), including:; ; • Universal 2nd Factor (U2F); • OKTA Verify; • Google Authenticator; • SMS Authentication; ; You can also configure additional settings for your users, such as how often they must complete multi-factor authentication.
• Access restrictions in management interfaces and support channels: Rapid7 follows the principle of least privilege, therefore, access is granted on an as-needed basis with the minimum necessary permissions. This includes office badges, which have an access request process & are included as part of our quarterly access revies and immediately upon employee termination. Conflicting duties and areas of responsibilities are segregated to reduce opportunities for unauthorized or unintentional Access rights are restricted based on business needs. All privileged access is reviewed on a regular basis. For all other application, system, and physical access reviews are completed at varying intervals based on risk.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Other
• Description of management access authentication: Policies including two-factor authentication, jump hosts, service segregation, and per-service permissions ensuring least-privilege access methodologies are applied for Rapid7 access to customer data.; ; Locally, authentication is configurable by local admin:; ; An external identity provider may be used to configure SSO. ; ; The Command Platform also offers MFA, including:; ; • Universal 2nd Factor (U2F); • OKTA Verify; • Google Authenticator; • SMS Authentication; ; You can also configure additional settings for your users, such as how often they must complete multi-factor authentication.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Rapid7 follows a comprehensive information security program aligned with industry-leading frameworks, primarily ISO/IEC 27001 and the NIST Cybersecurity Framework (CSF).; ; Our policies and processes are designed to protect the confidentiality, integrity, and availability of customer data.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Rapid7 enforces a Configuration Management Policy to ensure consistent, secure infrastructure using baseline configurations and automated tools for deployment and validation. All changes to cloud infrastructure (primarily AWS) are managed in code, version controlled, peer reviewed, tested, and approved before production deployment. Rollback mechanisms and monitoring ensure rapid compliance restoration if manual changes occur. Change management follows Agile and Scrum methodologies, emphasizing review, testing, and communication to prevent service disruptions. Emergency changes are logged and approved. Customers are notified via email if service use may be impacted, and operational status updates are available at https://status.rapid7.com (https://status.rapid7.com/)
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Information Security continuously monitors Rapid7’s corporate IT and Command Platformenvironments for system vulnerabilities in accordance with formally documented VM processes and procedures, conducts network and agent-based vulnerability scans of these environments on a continuous basis, with new vulnerability results coming in daily or weekly. Rapid7 also monitors its websites for web application vulnerabilities. Security patches are deployed on a regular basis for corporate IT systems and by Platform Delivery for platform infrastructure. Out-of-band patching is performed for all vulnerabilities, including critical vulnerabilities, in accordance with our Vulnerability Handling & Disclosure Standard Operating Procedure.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Rapid7 uses an enterprise-level central log management solution that will allow for the consolidation and retention of critical log files to ensure their accessibility, integrity, and reviewability. Rapid7 ensures cloud actions are logged and monitored. All AWS API actions are logged. Access to servers and services are logged to external systems to prevent tampering. Logs are analyzed by Rapid7’s own products (InsightIDR and InsightOps) for notable events. Rapid7’s Managed Detection & Response services team works with our internal Security Operations team to monitor these events 24/7 and investigate any alerts.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Rapid7 maintains a formal Incident Response Policy and procedures in accordance with industry best practices and to meet numerous compliance requirements. This policy and supporting procedures document the process for analysis, containment, eradication, recovery, and follow up in the event of a security incident. Annual testing and refinement of this policy and procedures is required to help prepare for adverse security incidents and to manage and minimize risk. Rapid7 will notify customers of any breaches affecting their data within 72 hours. ; ; Any incident that affects customers can be reported via email.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 30 day trial of all software components being evaluated

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 5%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO Certification Ltd
• ISO/IEC 27001 accreditation date: Wednesday 5 March 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Peers Quality Assurance Ltd
• ISO 9001 accreditation date: Wednesday 1 November 2023
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: SecurityMetrics
• PCI DSS accreditation date: Thursday 23 October 2025
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 3990f676-b304-42c4-9776-0869f2d32229
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 21e94cf4-cda7-4d3a-8343-71e6363aef69
• Other security certifications: Yes
• Any other security certifications: IASME Cyber Assurance L2

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@bytes.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.