Viridian Associates

Viridian Vantage

Our Finance & Workforce Integrated Software Tool combines complex workforce and financial datasets from NHS organisations. It is designed to support NHS Providers and ICBs in addressing underperformance against mandated workforce and finance KPIs.
We regularly update its capabilities to ensure it addresses new lines of enquiry from the NHS.

Features

• Single point of truth and analysis for workforce/finance/activity
• Drives cost reduction and efficiency programmes, promoting recurrent, sustainable improvements
• Triangulates finance, workforce and activity data
• Highlights best practice and improvement opportunities
• Financial Performance Management
• Workforce Management
• Productivity Management
• Activity Management
• Rostering Improvement

Benefits

• Supports workforce demand and supply initiatives
• Ward-to-Board-level analysis across all KPIs
• Incorporates historical trend data and forecasting capabilities
• Pay Bill and Workforce Growth Analysis
• Temporary Staffing Management
• Cost Improvement Programme Management

£11,700 to £19,500 a licence a year

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at daniel.boyd@viridian-associates.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

971035932722784

Contact

Daniel Boyd
07947314452
daniel.boyd@viridian-associates.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: Our Software will run on any updated Web browser on any updated device
• System requirements:
  • Updated Browser
  • Able to run Windows 10 or Modern MacOS

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 24 hours on weekdays and 72 hours over weekends
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: There is one main level of support covering our product and service. This primary support involves remote contact via telephone/email/MS teams/zoom, and so forth. Although it is unlikely to be needed, we are able to provide onsite support. Onsite support would be separately costed.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We provide our clients with a remote face-to-face onboarding experience. Clients are provided with full documentation for onboarding proposes. This includes introductions, training manuals, data requests and other relevant documentation.
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats:
  • DOCX
  • XLSX
• End-of-contract data extraction: Data extraction should not be required, however on request we will provide data extraction via a mutually agreed method that is suitable for both parties and secure.
• End-of-contract process: There are no additional fees payable at the end of the contract. Offboarding will initially commence on the final day of the contract by locking the client out of the system followed by the fulfilment of contractual terms regarding data retention and deletion by Viridian.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Mobile users will only be able to access high-level aggregated information.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The service interface is via a secure client portal. The portal allows users to view Power BI reports without the need for the user to own a power BI licence.
• Accessibility standards: None or don’t know
• Description of accessibility: Users can resize text and fonts. Most modern text-to-voice applications will be able to read text and table-related information.; ; High level metrics will have generated description of the data.
• Accessibility testing: None
• API: No
• Customisation available: Yes
• Description of customisation: Bespoke views/reports and KPIs can be created for an additional fee.

Scaling

• Independence of resources: The system scales to demand, and we review demand peaks and adjust our load balancing where needed

Analytics

• Service usage metrics: Yes
• Metrics types: Customer views/reports and KPIs can be created at extra cost
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: Never
• Protecting data at rest:
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: Data at rest is stored within Microsoft Azure or I365 infrastructure; https://learn.microsoft.com/en-us/compliance/assurance/assurance-datacenter-security
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Data can be exported via POWER BI's integrated export features. Users can also snippy, copy paste and other methods of extraction of charts and images.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XLSX
  • JSON

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection between networks: Secure Socket Layer (SSL 256bit SHA); PCI Compliant Server; Web Application Firewall (WAP); StackProtect; Isolated server roles; Secured by TLS; ISO27001:2013 Certified Data Centers; Isolated backups
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: Secure Socket Layer (SSL 256bit SHA); PCI Compliant Server; Web Application Firewall (WAP); StackProtect; Isolated server roles; Secured by TLS; ISO27001:2013 Certified Data Centers; Isolated backups

Availability and resilience

• Guaranteed availability: Our service is cloud-hosted within Microsoft Azure Infrastructure, giving almost 99% uptime. ; Users may contact us if service is down to discuss a discount
• Approach to resilience: This is available upon request
• Outage reporting: Email alerts to supported users from Viridian Helpdesk

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: We use a robust organisational structure that prevents users from seeing objects they shouldn't. Based on the User Token ID, which prevents the user from accessing information outside of their access rights using MD5 encryption, a user will only be able to access authorised pages/reports/information. Access is given by the client's supported users and not by Viridians support team
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Our Service is subject to GDPR; we are 100% GDPR compliant. Our Microsoft Azure, Dynamics 365, and other Microsoft online services undergo regular independent third-party audits for ISO/IEC 27001 compliance.
• Information security policies and processes: Our Information Security Policy is available on request

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All changes are logged and go through a strict approval process, physical assets are tracked
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Our infrastructure, for both software and hardware, is governed via Microsoft I365, which allows us to stay updated with all patches and so forth, All other software infrastructure is hosted in Microsoft Azure and is automatically updated and secured.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Microsoft 365 provides service health notifications, These alerts are made in real-time and allow our team to respond to issues instantly.
• Incident management type: Supplier-defined controls
• Incident management approach: All infrastructure is stored within cloud storage and risk of computing incident generated risk is minimal. Data is backed up regularly and can be restored in accidental data lost.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Equal opportunity
  • Wellbeing

  Equal opportunity

  Our dashboards allow users to view EDI information securely. This information is collated from multiple providers allowing for a overall view for a ISB or SYSTEM or REGION or Country-wide.

  Wellbeing

  Our dashboard allows users to track absence and reasons for absence. This enables operational management to act on absence trends to improve wellbeing and support cultural and occupational health improvement initiatives.

Pricing

• Price: £11,700 to £19,500 a licence a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at daniel.boyd@viridian-associates.com. Tell them what format you need. It will help if you say what assistive technology you use.