DIGITAL NATIVE GROUP

Remote Working Services

Digital Native Group provide Remote Working services including design, architecture, implementation through live operational management from multiple vendors.

Features

• Video Conferencing
• Remote Presense
• Telepresense
• Online Meetings

Benefits

• All work delivery using configuration management tools
• All software delivery version controlled with CI/CD processes
• Agile and DevOps working practices to enable faster delivery
• Follow best practices

£500 to £1,400 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nick@digitalnativegroup.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

971166600706631

Contact

Nick Byrne
07484 297347
nick@digitalnativegroup.uk

Planning

• Planning service: Yes
• How the planning service works: We are happy to work alongside your own team or independently to analyse and implement a plan to enable the delivery of a service suitable for the hosting or cloud software requirements.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We can provide training of all types, locally and remotely for these services.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Please see our DevOps entry which covers this requirement.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Please see our Testing & QA entry

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Please see our Support entry.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 24 hour
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: SLA dependent

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  We are fully committed to social value policy themes and outcomes. We work with our partners to support climate change objectives relevant and proportionate to their procurement. We follow best practice to meet or exceed what ‘good looks like’ for sustainability, and net zero greenhouse gas emission targets. We always share learnings and look for opportunities to exchange ideas for innovation. ; Our statements of work fully describe how we will deliver climate change outcomes and provide all required metrics for contract management and reporting.; We are members of the SME Climate Hub working towards net zero emissions by 2030. As an organisation we track our emissions, avoid unnecessary travel and are developing ways of working that reduce our carbon footprint.; We look for initiatives that reflect the strengths of our workforce and promote a culture of environmental protection.
• Covid-19 recovery:

  Covid-19 recovery

  We are fully committed to social value policy themes and outcomes. We work with our partners to support Covid-19 recovery objectives relevant and proportionate to their procurement. We follow best practice to meet or exceed what ‘good looks like’, always sharing our learnings and exchanging ideas for innovation.; We tailor our work to support local communities creating employment, re-training and return to work opportunities for those left unemployed by COVID-19.; We support new ways of working and workplace support for the physical and mental health of people affected by COVID-19 eg. social distancing, remote working, and sustainable travel solutions.; Within our statements of work we fully describe how we will deliver social value outcomes and provide all required metrics for contract management and reporting.
• Tackling economic inequality:

  Tackling economic inequality

  We are fully committed to social value policy themes and outcomes. We work with our partners on tackling economic inequality objectives relevant and proportionate to their procurement. We follow best practice to meet or exceed what ‘good looks like’, always sharing our learnings and exchanging ideas for innovation.; Within our statements of work we fully describe how we will deliver identified social value outcomes and provide all required metrics for contract management and reporting.; As a company we support entrepreneurship and diversity. We are committed to providing employment opportunities and training to address skills gaps for those who face barriers to employment. ; We always work collaboratively across supply chain partners, to modernise processes, improve productivity and build resilient supply chains. We are experts in managing cyber security risks and building a secure by design culture within organisations and services.
• Equal opportunity:

  Equal opportunity

  We are fully committed to social value policy themes and outcomes. We work with our partners on equal opportunity objectives relevant and proportionate to their procurement. We follow best practice to meet or exceed what ‘good looks like’, always sharing our learnings and exchanging ideas for innovation.; We are committed to supporting disabled people in developing new skills and tackling workforce inequality. We support in-work progression skills development , upskilling and mentoring to help people, including those from disadvantaged or minority groups, to move into higher paid work. ; We folllow the Modern Slavery SME toolkit to identify and manage risks of modern slavery in the delivery supply chain.; Within our statements of work we fully describe how we will deliver identified social value outcomes and provide all required metrics for contract management and reporting.
• Wellbeing:

  Wellbeing

  We are fully committed to social value policy themes and outcomes. We work with our partners on wellbeing objectives relevant and proportionate to their procurement and workforce. We follow best practice to meet or exceed what ‘good looks like’, always sharing our learnings and exchanging ideas for innovation.; Within our statements of work we fully describe how we will deliver identified social value outcomes and provide all required metrics for contract management and reporting.; We believe the approach taken to work, how work is designed and distributed is fundamental to promoting a culture of wellbeing. With mentoring, feedback and peer support, we ensure team members can determine whether they are ‘getting it right’ and can be anchored to project outcomes. ; ; We work openly, objectives and deliverables clearly defined within statements of work and team plans. Shared kanban boards and scrum backlogs allow work to be divided into manageable tasks, with team visibility. Sprint and agile ceremonies are used (daily standups, show and tells, sprint reviews)for regular communication, clarity on actions, giving opportunities to raise obstacles, niggles and concerns and manage risks; ; We track team absence, presenteeism and have an open door approach. Our management team is trained in mental health first aid and promoting healthy conversations.; ; We look for wellbeing and health initiatives that reflect the strengths and interests of our workforce and local community, promoting a culture of health and wellbeing.

Pricing

• Price: £500 to £1,400 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nick@digitalnativegroup.uk. Tell them what format you need. It will help if you say what assistive technology you use.