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Submit Software Solutions Ltd

Submit Software Solutions

Submit.com offers cloud-based submission management software that streamlines online processes across multiple sectors. Submit.com is a versatile platform enabling organisations to efficiently collect, manage, and evaluate data through customizable forms, robust workflows, and powerful analytics tools, serving industries like grants, scholarships, government submissions, and corporate initiatives.

Features

  • Grant Management
  • Granular Permissions
  • Multi-Step Forms
  • Secure Form Submissions
  • API & Integrations
  • Smart Forms
  • Scoring & Tagging
  • Video Interview Software
  • Workflow Management

Benefits

  • Centralised application tracking
  • Improved processing efficiency
  • Better visibility and reporting
  • Consistent decision-making
  • Reduced administrative burden
  • Enhanced user experience for applicants
  • Secure handling of sensitive data
  • Configurable to changing requirements
  • Integration with existing systems
  • Audit-ready and compliant processes

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Shane@submit.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

9 7 3 2 5 9 8 9 8 2 2 2 0 5 4

Contact

Submit Software Solutions Ltd Shane Collins
Telephone: +353 21 2040054
Email: Shane@submit.com

About your service

Service categories

Applications

Content workflow and management

  • Capture
  • Document
  • Media Services

Content services

  • Enterprise Content Management Applications
  • Content Sharing and Collaboration Applications

Persuasive content management

  • Digital Asset Management Applications
  • Product Content Management Applications
  • Digital Adoption Platform

Enterprise portals and digital workspaces

  • Multi-Audience Portals
  • Integrated Employee Workspaces
Multi cloud support
Yes

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
NA
System requirements
  • A modern web browser (Chrome, Microsoft Edge, Firefox, or Safari
  • All maintenance, updates, and backups are handled by the supplier

User support

Email or online ticketing support
Yes
Support response times
Within 24 hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.2 AA
Web chat accessibility testing
Bmit.com has undertaken focused accessibility testing of its web chat functionality to ensure it is usable by people who rely on assistive technologies. This testing formed part of the company’s wider commitment to inclusive design and compliance with accessibility standards.

Testing considered common assistive technologies used by disabled users, including screen readers, keyboard-only navigation, browser zoom, and high-contrast display settings. Users familiar with these technologies were able to complete realistic tasks such as opening the web chat, reading incoming messages, composing and sending responses, and closing the chat interface.

Particular attention was given to keyboard accessibility, ensuring that all chat controls could be reached and operated without a mouse, and to screen reader compatibility, ensuring that buttons, messages, timestamps, and status updates were announced clearly and in a logical order. Focus management was also tested to confirm that focus moved predictably when the chat window opened, when new messages appeared, and when the chat was closed.

Feedback from assistive technology users was reviewed and used to refine control labelling, improve focus behaviour, and ensure dynamic content updates were appropriately announced. Accessibility checks continue to be included in ongoing development and testing of the web chat functionality.
Onsite support
Yes, at extra cost
Support levels
Submit Software Solutions provides structured support levels to ensure customers receive timely and appropriate assistance throughout the use of its application management software. Support is delivered by knowledgeable staff with direct access to the development team, allowing issues to be resolved efficiently.

At the first level, user support handles general enquiries, guidance on system use, and resolution of straightforward issues. This includes help with account access, navigation, and configuration queries. Requests are logged and tracked to ensure visibility and accountability.

The second level, technical support, manages more complex issues such as system behaviour, configuration problems, and data-related queries. Technical support staff investigate root causes, provide fixes or workarounds, and communicate progress to customers.

Where issues require deeper investigation or code changes, they are escalated to the third level, specialist and development support. This level is responsible for defect resolution, performance tuning, security-related issues, and implementing permanent fixes or enhancements where required.
Support available to third parties
No
AI chatbot
No

Onboarding and offboarding

Getting started
Submit’s onboarding process is designed to help customers start using the service quickly and confidently, with minimal disruption to existing processes. Onboarding begins with an initial setup phase, where Submit works with the customer to understand their requirements, application processes, and user roles. This information is used to configure application forms, workflows, permissions, and branding within the platform.

As part of onboarding, customers are provided with online training to support administrators and users in understanding how to use the system effectively. This includes guided walkthroughs, training sessions, and access to supporting materials that explain key features and common tasks.

Once configuration is complete, customers are supported through data setup and system familiarisation, including user account creation and any required integrations. Customers are then guided through testing and validation to confirm the service is ready for live use.

After go-live, customers continue to have access to online training resources, documentation, and support, ensuring they can confidently manage and adapt the service as their needs evolve.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
When a customer’s contract with Submit ends, users are able to extract their data in a clear and structured manner to support continuity and data ownership. Submit provides functionality that allows authorised users to export their application data directly from the platform.

Data can be extracted in CSV file format, making it easy to import into spreadsheets, databases, or other systems for ongoing use or archiving. Exports can include application records, form responses, statuses, and relevant metadata, ensuring customers retain a complete copy of their information.

Where required, Submit can support customers in identifying the appropriate datasets to export and confirming that all necessary data has been retrieved before service termination. Clear guidance is provided to ensure exports are performed securely and in line with data protection requirements.

Once data extraction has been completed and the contract has ended, Submit follows its data retention and deletion processes to securely remove customer data from the platform within agreed timeframes. This approach ensures customers maintain control of their data while supporting a smooth and compliant exit from the service.
End-of-contract process
When a customer’s contract with Submit ends, users are able to extract their data in a clear and structured manner to support continuity and data ownership. Submit provides functionality that allows authorised users to export their application data directly from the platform.

Data can be extracted in CSV file format, making it easy to import into spreadsheets, databases, or other systems for ongoing use or archiving. Exports can include application records, form responses, statuses, and relevant metadata, ensuring customers retain a complete copy of their information.

Where required, Submit can support customers in identifying the appropriate datasets to export and confirming that all necessary data has been retrieved before service termination. Clear guidance is provided to ensure exports are performed securely and in line with data protection requirements.

Once data extraction has been completed and the contract has ended, Submit follows its data retention and deletion processes to securely remove customer data from the platform within agreed timeframes. This approach ensures customers maintain control of their data while supporting a smooth and compliant exit from the service.
Documentation accessibility standard
WCAG 2.2 AA

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
NA
Service interface
Yes
User support accessibility
WCAG 2.2 AA
Description of service interface
Submit.com is committed to making its software accessible to all users, including those who rely on assistive technologies. To improve usability and meet accessibility standards, a number of accessibility features have been implemented across the platform. The Apply Page application form has been enhanced with ARIA (Accessible Rich Internet Applications) states and properties to improve semantic structure and support screen readers. In addition, comprehensive keyboard-only navigation has been introduced, enabling users who cannot use a mouse or other pointing devices to complete application forms efficiently using standard keyboard controls.
Accessibility standards
WCAG 2.2 AA
Accessibility testing
To ensure the effectiveness of these enhancements, we have conducted extensive testing using the Google Chrome Extension Screen Reader. This tool simulates the user experience of visually impaired users, ensuring that our modifications effectively support their needs.
Through these measures, Submit.com ensures that our application forms are not only compliant with accessibility standards but also provide a seamless and inclusive user experience for all.
API
Yes
What users can and can't do using the API
Submit’s API is designed to enable secure and controlled integration between the Submit platform and external systems. It allows organisations to automate processes and exchange data while maintaining the same security, validation, and access controls that apply within the main application.

Through the API, authorised users can programmatically create and submit applications, retrieve application data and statuses, and update records as part of automated workflows. The API also supports access to form structures and reference data, allowing Submit to integrate with systems such as customer relationship management, case management, and reporting platforms. Secure authentication mechanisms are required for all API access, ensuring that only approved users and systems can interact with the service.

The API does not allow users to bypass authentication, authorisation, or role-based permissions defined within Submit. Users cannot access data beyond their permitted scope, view other customers’ information, or modify platform-level configuration and administrative settings. Validation rules, audit logging, and security controls enforced in the main application also apply to API interactions.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Customers can customise Submit’s service to align with their specific processes, policies, and user needs without requiring bespoke development. Customisation is provided through configuration options within the platform, allowing organisations to tailor how the service operates and is presented.

Customers can configure application forms by defining questions, field types, validation rules, and mandatory requirements. Workflows can be customised to reflect internal review and approval processes, including stages, decision outcomes, and automated notifications. Business rules can be applied to control routing, eligibility checks, and status changes based on submitted data.

The service also allows customers to tailor user roles and permissions, ensuring appropriate access for administrators, reviewers, and applicants. Branding elements such as logos, colour schemes, and user-facing text can be customised to match organisational identity and communication standards.

Scaling

Independence of resources
Submit is built as a multi-tenant, cloud-based service designed to maintain consistent performance for all users. The platform runs on scalable public cloud infrastructure that automatically adjusts resources in response to demand. Workloads are logically separated between customers, and usage safeguards prevent any single user from consuming excessive resources. Continuous monitoring and alerting are used to track system performance and identify potential issues early. This approach ensures that increased demand from one customer does not negatively impact the performance or availability of the service for other users.

Analytics

Service usage metrics
Yes
Metrics types
Yes, Submit uses service metrics to monitor and manage the performance of its service. These metrics are used to ensure the platform remains reliable, secure, and well supported. Typical metrics include service availability and uptime, system performance and responsiveness, incident frequency and resolution times, and support response times. Submit also monitors error rates and the successful completion of key user actions, such as application submissions. Service metrics are reviewed regularly to identify trends, manage risk, and support continuous improvement, helping ensure the service continues to meet customer expectations and contractual commitments.
Reporting types
Reports on request
Resource tagging
Yes
FOCUS resource tagging
Yes

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Equipment disposal approach
In-house destruction process
Data sanitisation type
Data Erasure

Data importing and exporting

Data export approach
Users can export their data directly from the Submit platform using built-in export functionality. Authorised users can select the data they wish to extract, such as application records, form responses, and status information, and generate exports on demand. Data is provided in CSV file format, making it easy to open in spreadsheet software or import into other systems.

Exports are performed through the user interface without the need for technical expertise, and access is controlled by user roles and permissions to ensure data security.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Submit.com guarantees 99.9% service availability per calendar month, measured at the application level and excluding scheduled maintenance and events outside our reasonable control.

The Submit.com platform is hosted on resilient, cloud-based infrastructure with built-in redundancy and continuous monitoring. Availability is calculated as the total minutes in the month minus unplanned downtime, divided by the total minutes in the month.

Planned maintenance is scheduled outside UK core business hours wherever possible, with at least 5 working days’ notice provided to users. Scheduled maintenance does not count as downtime when calculating availability. Emergency maintenance may be performed without notice where required to maintain platform security or stability
Approach to resilience
Submit.com is designed for high resilience to ensure continued availability and data integrity in the event of component, infrastructure, or service failures.

The platform is hosted on secure AWS cloud infrastructure and deployed across multiple availability zones, ensuring no single point of failure at the data centre level. Compute, storage, and networking components are designed with redundancy and automatic failover.

The application is built using stateless services where possible, allowing instances to be replaced or scaled automatically without service interruption. Data is stored in managed, highly available databases with automated backups and point-in-time recovery enabled.

Load balancing is used to distribute traffic across healthy instances, and health checks continuously monitor system components. If a failure is detected, traffic is automatically rerouted to maintain service continuity.

Submit.com is monitored 24/7 with automated alerts and on-call support to ensure rapid response to incidents. Regular testing of backup restoration and resilience controls is carried out as part of ongoing operational assurance.
Outage reporting
Users can subscribe to email alerts to receive notifications of service disruptions, planned maintenance, and incident updates. Email notifications are issued when an incident is identified, during significant status changes, and once the issue has been resolved.

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Username or password
Access restrictions in management interfaces and support channels
Submit restricts access to management interfaces and support channels using role-based access controls and the principle of least privilege. Administrative interfaces are accessible only to authorised personnel and protected by strong authentication. Access permissions are reviewed regularly to ensure they remain appropriate. Support channels require user verification before sensitive information is accessed or actions are taken. Only authorised support staff can access customer data, and all management and support access is logged and monitored to help detect and prevent unauthorised activity.
Access restriction testing frequency
At least once a year
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
At Submit Software Solutions Ltd, we are committed to protecting the security and confidentiality of our customers’ data. We have implemented robust information security policies and processes to ensure our online forms portal is secure, resilient, and compliant with applicable laws and regulations.

We apply strong data protection measures to prevent unauthorised access, use, disclosure, or loss of information. This includes the use of industry-standard encryption to protect data both in transit and at rest, alongside role-based access controls to ensure only authorised users can access sensitive data. Security controls and procedures are reviewed and updated regularly to remain effective, and any security incidents are managed promptly through defined incident response processes.

Submit Software Solutions complies with all relevant data protection legislation, including the UK General Data Protection Regulation (UK GDPR). Customer data is processed lawfully, fairly, and in accordance with contractual and regulatory requirements.

Staff receive regular training on data protection and information security best practices, including secure data handling, identifying potential security threats, and responding to incidents. Third-party suppliers are carefully selected and monitored to ensure they meet our information security standards and contractual confidentiality requirements.
Software Security Code of Practice
Yes

Operational security

Configuration and change management standard
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Configuration and change management approach
Submit uses defined configuration and change management processes to maintain secure and stable services. Service components, including code, infrastructure, and configuration, are tracked using version control and configuration management tools throughout their lifecycle. All changes follow a documented change process and are reviewed before implementation. Each change is assessed for potential security impact, including effects on data protection, access controls, and service availability. Where necessary, additional security testing or peer review is completed prior to release. Changes are deployed in a controlled manner, with rollback options available if issues are identifie
Vulnerability management type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Vulnerability management approach
Submit operates a defined vulnerability management process to identify and address security risks. Potential threats are assessed using monitoring, dependency reviews, and secure development practices, with vulnerabilities prioritised by severity and impact. Critical and high-risk issues are patched as soon as practicable, while lower-risk issues are addressed through scheduled releases. All patches are tested before deployment. Information about potential threats is gathered from trusted sources including cloud provider security advisories, software vendor notifications, and recognised vulnerability databases. This approach helps ensure risks are identified early and remediated promptly.
Protective monitoring type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Protective monitoring approach
Submit.com uses protective monitoring to detect and respond to potential security incidents. System logs and activity are monitored to identify unusual behaviour such as unauthorised access attempts or abnormal system activity. When a potential compromise is detected, it is promptly investigated, affected components may be isolated, and corrective actions are taken to reduce risk. Incidents are handled through defined response procedures, including investigation and remediation. High-severity incidents are responded to immediately, while lower-risk issues are addressed within standard operational timeframes to minimise impact and maintain service security.
Incident management type
Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
Incident management approach
Submit Software Solutions Ltd is committed to effective incident management to protect service continuity and data security. An incident is defined as any event that disrupts operations or threatens data, including cybersecurity issues, infrastructure failures, human error, or physical events. The company maintains a documented incident response plan covering incident identification, prioritisation, containment, resolution, and stakeholder communication. All staff are required to report incidents promptly through defined reporting channels. Each incident is reviewed to identify root causes and implement corrective actions, helping reduce the likelihood and impact of future incidents on customers and stakeholders.
Post-quantum cryptography secure
No

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

Connection to public sector networks
No

Pricing

Discount for educational organisations
Yes
Free trial available
No

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
0%
Between £250,000 and £500,000
0%
Between £500,001 and £1,000,000
0%
Between £1,000,001 and £2,500,000
0%
Between £2,500,001 and £5,000,000
0%
Over £5,000,001
0%

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Laika compliance
ISO/IEC 27001 accreditation date
Tuesday 30 September 2025
What the ISO/IEC 27001 doesn’t cover
NA
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
Stripe
PCI DSS accreditation date
Monday 26 January 2026
What the PCI DSS doesn’t cover
NA
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
F22cf732-1df4-4015-936e-880fa0cfbc9a
Cyber essentials plus
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Shane@submit.com. Tell them what format you need. It will help if you say what assistive technology you use.