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SOFTCAT PLC

IBM - Wazi aas - z/OS Development and Testing

Accelerate cloud native development and testing
of z/OS applications with z/OS Virtual Server in
IBM Cloud Virtual Private Cloud (VPC). It's your
own protected space in the IBM Cloud with the
security of a private cloud and the agility of a
public cloud

Features

  • Development and testing

Benefits

  • innovation with freedom

Pricing

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

9 7 3 3 5 9 2 9 0 7 6 2 4 0 8

Contact

SOFTCAT PLC Public Sector Tenders
Telephone: 01628 403403
Email: psitq@softcat.com

About your service

Service categories

IaaS

IaaS Compute

  • Other non-x86 instances

Service scope

Service constraints
• Minimum new order size: 200 GB Total Desktop
RAM (Example: Fifty 2 vCPU, 4 GB RAM
Desktops equals 200 GB total desktop RAM). •
OS: supports Windows 7 & 10, LINUX only •
Minimum desktop / workspace size: 1 vCPU x 2
GM vRAM x 80 GB Storage • Desktop
virtualization: VMware Horizon Enterprise
System requirements
Available on request
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Support is provided 24/7 (includes weekends).
Target response times are: Severity 1, 1 hour,
Severity 2, 2 hours, Severity 3, 4 hours, Severity
4, 8 hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
No
Support levels
Dizzion provides 24/7 production level support as
part of the service at no additional cost
Support available to third parties
Yes

Onboarding and offboarding

Getting started
The initial customer build process is
comprehensive, and as a result, takes two to three
weeks on average to complete depending on
complexity. Dizzion CSMs and design/build teams
are assigned to every customer to ensure on-time,
accurate delivery. Training is provided to the
customer core team, which then is responsible for
data transfer to downstream users and
stakeholders. Documentation available
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
IBM will return the Client Data within a reasonable
period in a reasonable and common format upon receiving written instructions from the Client prior
to termination or expiration.
End-of-contract process
Full termination of the Horizon Cloud service due
to contract expiration, termination, cancellation, or
any other cause will result in permanent loss of
access to the environments, discontinuation of
account services, and a deletion of such
environments, configurations and data according
to VMware’s internal data retention policy. Data
from a terminated Service will not be retained by
VMware beyond termination date. Prior to
terminating the Horizon Cloud service we would
recommend that all data be removed by the
customer from the desktops and platform. VMware
take no responsibility for backing up or retaining
customer data
Documentation accessibility standard
WCAG 2.2 AA

Using the service

Web browser interface
Yes
Using the web interface
Supported browsers Internet Explorer 11 Microsoft
Edge Firefox Chrome Safari Opera
Web interface accessibility standard
WCAG 2.2 AA
Web interface accessibility testing
Please refer to the IBM Accessibility Checklist at
https://www.ibm.com/able/guidelines/ci162/accessi
bility_checklist.html
API
No
Command line interface
No

Scaling

Independence of resources
The architecture of IBM cloud services maintains
logical separation of client data. Internal rules and
measures separate data processing, such as
inserting, modifying, deleting, and transferring
data, according to the contracted purposes. In
addition, the use of dynamic and responsive scaling techniques provided by Kubernetes means
that IBM can scale the service up (and down) to
cater for the demand from all users of the service
without affecting individual users
Usage notifications
Yes
Usage reporting
  • API
  • Email
Optimising consumption
Yes
Automatic scaling
Yes

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Network
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
Resource tagging
Yes
FOCUS resource tagging
Yes

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
IBM

Staff security

Staff security clearance
Other security clearance
Government security clearance
Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
Data sanitisation type
Explicit overwriting of storage before reallocation / Secure Erase

Backup and recovery

What’s backed up
Back up to another container
Backup controls
It is snapshot based backng up whole container on
user defined schedule
Datacentre setup
  • Multiple datacentres with disaster recovery
  • Single datacentre with multiple copies
Scheduling backups
Users schedule backups through a web interface
Backup recovery
Users can recover backups themselves, for example through a web interface
Backup and recovery
Yes
RPO/RTO
Yes

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection between networks
Data is protected between the buyer's network
and the Horizon Cloud service through the use of
a private network and or IPsec VPN Gateway between buyer and the Horizon Cloud Service.
The protocol used for end user connections to
their VDI Desktops or Applications is encrypted
using 128 or 256-bit AES, along with TLS 1.2.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network
Data is protected between the buyer’s network
and the Horizon service through the use of a
private network or IPsec VPN gateway between
the buyer and the Horizon service. The protocol
used for end-user connections to their cloud
desktops and applications is encrypted using 128
or 256-bit AES along with TLS 1.2. The network
inside the Horizon tenant is considered an
extension of the customer’s network

Availability and resilience

Guaranteed availability
99.9% SLA
Approach to resilience
Available upon request
Outage reporting
Outages are reported on email and a public
dashboard

Identity and authentication

User authentication needed
Yes
User authentication
Other
Other user authentication
The Horizon Cloud service is integrated and tied
to a customers Active Directory environment. End
Users authenticate with their credentials
Access restrictions in management interfaces and support channels
IBM maintains individual role-based authorization
of privileged accounts that is subject to regular
validation. A privileged account is a duly
authorized IBM user identity with administrative
access to a Cloud Service, including associated
infrastructure, networks, systems, applications,
databases and file systems
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
Dedicated device on a segregated network (providers own provision)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
IBM has an Information Technology (IT) Security
policy that establishes the requirements for the
protection of IBM's worldwide IT systems and the
information assets they contain, including
networks and computing devices such as servers,
workstations, host computers, application
programs, web services, and telephone systems
within the IBM infrastructure. IBM’s IT Security
policy is supplemented by standards and
guidelines, such as the Security Standards for
IBM's Infrastructure, the Security and Use
Standards for IBM Employees and the Security
Guidelines for Outsourced Business Services.
Such are reviewed by a cross-company team led
by the IT Risk organization every six months. IBM
has a dedicated Vice President of IT Security who
leads a team responsible for IBM's own enterprise
data security standards and practices.
Responsibility and accountability for executing services

Operational security

Configuration and change management standard
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Configuration and change management approach
IBM maintains policies and procedures to manage
risks associated with the application of changes to
its Cloud Services. Prior to implementation, all
changes to a Cloud Service, including its systems,
networks and underlying components, will be
documented in a registered change request that
includes a description and reason for the change,
implementation details and schedule, a risk
statement addressing impact to the Cloud Service and its clients, expected outcome, rollback plan,
and documented approval by IBM management or
its authorized delegate
Vulnerability management type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Vulnerability management approach
With each Cloud Service, as applicable and
commercially reasonable, IBM will a) perform
penetration testing and vulnerability assessments
before production release and routinely thereafter,
b) enlist a qualified and reputable independent third-party to perform penetration testing and
ethical hacking at least annually, c) perform
automated management and routine verification of
underlying components’ compliance with security
configuration requirements, and d) remediate any
identified vulnerability or noncompliance with its
security configuration requirements based on
associated risk, exploitability, and impact. IBM
takes reasonable care to avoid Cloud Service
disruption when performing its tests, assessments,
scans, and execution of remediation activities
Protective monitoring type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Protective monitoring approach
IBM maintains and follows policies requiring
administrative access and activity in its Cloud
Services’ computing environments to belogged
and monitored, and the logs to be archived and
retained in compliance with IBM’s worldwide
records management plan. IBM monitors
privileged account use and maintain security
information and event management policies and
measures designed to a) identify unauthorized
administrative access and activity, b) facilitate a
timely and appropriate response, and c) enable internal and independent third party audits of
compliance with such policies. IBM systematically
monitors the health and availability of production
Cloud Service systems and infrastructure at all
times
Incident management type
Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
Incident management approach
IBM: 1)Maintains and follows incident response
policies aligned with NIST guidelines for computer
security incident handling, and will comply with
data breach notification requirements under
applicable law. 2)Investigates security incidents,
including unauthorised access or use of content or
the Cloud Service, of which IBM becomes aware,
and, if warranted, define and execute an
appropriate response plan. 3)Promptly notifies
Client upon determining that a security incident
known or reasonably suspected by IBM to affect
Client has occurred. 4)Provides Client with
reasonably requested information about such
security incident and status of applicable
remediation and restoration activities performed or
directed by IBM.
Post-quantum cryptography secure
Yes

Secure development

Approach to secure software development best practice
Supplier-defined process

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
Other
Other virtualisation technology used
Z/os
How shared infrastructure is kept separate
Through network and hardware virtualisation

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
https://www.ibm.com/think/topics/green-data-center

Pricing

Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Available on request

Discount

Provide your minimum discount applicable to your baseline prices
0%

Formula for calculating price of your services

Formula for calculating price of your services

Which of the core deployment models you intend to offer

  • Public Cloud
  • Private Cloud

Public Cloud - Formula for calculating price of your services


Total Cost
The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
=
Baseline Pricing
Baseline pricing will provided as per the the vendors publicly available catalogue where available and included in the individual G-Cloud catalogue entries, examples include:

https://calculator.aws/#/

https://azure.microsoft.com/en-gb/pricing/calculator/

https://cloud.google.com/products/calculator
Baseline Pricing - Web link
https://calculator.aws/#/
-
Minimum Discounting
0%
+
Onboarding Activity
Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost
Sources of costs that may relate to buyer's purchasing services under G-Cloud include:
- CPI or other inflationary increase
- Resource required for contract commencement, which is dependant on the size and requirement from the customer
- Increase supply chain costs to Softcat
- Vendor programmatic changes which affect discounts and purchases prices
- additional features / customisation required
- special considerations such as security

Our vendors pricing follows various models such as reoccurring subscription and consumption models, which have various charging models (usage, user) and are priced differently. Additional sources of cost depend on the model customers are purchasing from.
-
Additional sources of cost reduction
There are a variety of different cost reduction sources Softcat can leverage for Buyers under G-Cloud 15, these include:
- Vendor discount programmes
- Reserved Instances
- Savings Plans
- OGVA
- MACC
- GCP PPA
- Volume and Bundling Discounts
- Contract Length Discounts
- Licensing Optimisation efforts
- Contract flexibility, minimising unused software costs.

Private Cloud - Formula for calculating price of your services


Total Cost
The Total Cost for a buyer's call off requirement in a Private Cloud Deployment
=
Baseline Pricing
Baseline pricing will provided as per the the vendors publicly available catalogue where available and included in the individual G-Cloud catalogue entries, examples include:

https://calculator.aws/#/

https://azure.microsoft.com/en-gb/pricing/calculator/

https://cloud.google.com/products/calculator
-
Minimum Discounting
0%
+
Onboarding Activity
Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost
Sources of costs that may relate to buyer's purchasing services under G-Cloud include:
- CPI or other inflationary increase
- Resource required for contract commencement, which is dependant on the size and requirement from the customer
- Increase supply chain costs to Softcat
- Vendor programmatic changes which affect discounts and purchases prices
- additional features / customisation required
- special considerations such as security

Our vendors pricing follows various models such as reoccurring subscription and consumption models, which have various charging models (usage, user) and are priced differently. Additional sources of cost depend on the model customers are purchasing from.
-
Additional sources of cost reduction
There are a variety of different cost reduction sources Softcat can leverage for Buyers under G-Cloud 15, these include:
- Vendor discount programmes
- Reserved Instances
- Savings Plans
- OGVA
- MACC
- GCP PPA
- Volume and Bundling Discounts
- Contract Length Discounts
- Licensing Optimisation efforts
- Contract flexibility, minimising unused software costs.

Mandatory certifications

Mandatory certifications

Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure

Reseller

Cloud service suppliers you intend to resell with evidence

Organisation 1

Organisation name

Microsoft

Website address/upload for organisation

Website address

Website address

https://marketplace.microsoft.com/en-GB/marketplace/partner-dir/c3d431f1-3e02-4c62-a825-79cd8f9e2053/overview

Organisation 2

Organisation name

AWS

Website address/upload for organisation

Website address

Website address

https://partners.amazonaws.com/search/partners/?keyword=Softcat%20plc

Organisation 3

Organisation name

Salesforce

Website address/upload for organisation

Upload

Upload

Provided

Organisation 4

Organisation name

IBM

Website address/upload for organisation

Upload

Upload

Provided

ISO 9001 certification

Provided

ISO 27001 certification

Provided

ISO 20000-1 certification

Provided

Are you reliant on the Cloud Service Provider for some accreditations

Yes

Cyber Essentials

Do you have a Cyber Essentials Plus certificate?
Yes
Cyber Essentials Plus certificate Number
181966c9-f0aa-42ed-9271-d1b111bdf43b

Non-mandatory Standards and certifications

ISO 28000:2022 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
SecurityMetrics
PCI DSS accreditation date
Friday 10 January 2025
What the PCI DSS doesn’t cover
N/A
Other security certifications
Yes
Any other security certifications
  • ISO 27001
  • Security Standards dependant on the vendor solution

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.