Envitia Ltd

Knowledge Transfer Services

Envitia’s Knowledge Transfer Service embeds public sector personnel alongside our Cloud practitioners, focusing on the operational transfer of knowledge and skills in cloud support, data analysis, DevSecOps, and more. We develop your in-house capabilities, reducing reliance on external suppliers and enabling the buyer to independently manage and exploit the cloud.

Features

• Embeds buyer personnel with experts for hands-on cloud skills development.
• Equips buyer teams to deliver cloud service support.
• Develops data analysis techniques for informed decision-making.
• Offers insights into DevOps culture and practices for faster delivery.
• Upskills in security integration within DevOps for safer deployments
• Introduces data science concepts for advanced data exploitation.
• Enhances skills in data gathering and integration for analytics.
• Prepares teams to efficiently handle and resolve cloud incidents.
• Develops capabilities in managing and optimising cloud services.
• Reduces reliance on external suppliers, fostering self-sufficiency in cloud management.

Benefits

• Significantly improves in-house cloud capabilities and operational efficiency.
• Reduces downtime with proficient in-house L1 and L2 support.
• Empowers teams with data analysis for strategic insights.
• Streamlines processes with DevOps practices for faster delivery.
• Integrates security in development, reducing vulnerabilities and breaches.
• Enables advanced data exploitation for competitive advantage.
• Improves analytics through effective data gathering and integration.
• Prepares teams for quick resolution of cloud incidents.
• Boosts cloud service efficiency and optimisation.
• Decreases dependency on external suppliers, cutting costs and risks.

£300 to £1,580 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@envitia.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

973393647136860

Contact

Sarah Cole
01403 273173
sales@envitia.com

Planning

• Planning service: Yes
• How the planning service works: Our approach to assisting buyers with implementing cloud hosting or software services begins by identifying which internal teams will benefit most from knowledge transfer. We conduct a comprehensive skills audit to gauge the existing capabilities within these teams and pinpoint the specific areas where additional support and training are required. This audit allows us to tailor our Knowledge Transfer Service to meet the unique needs of each buyer, ensuring that the transfer is both effective and efficient.; ; Following the skills audit, we focus on the production of bespoke knowledge assets. These assets are designed to serve as practical guides for in-house teams, supporting ongoing service delivery with a strong emphasis on self-sufficiency and empowerment. By providing documentation, best practices, troubleshooting guides, and more, we ensure that the teams have a robust resource pool to draw upon for managing and optimising cloud services.; ; Our service is not just about transferring knowledge; it's about embedding a culture of continuous learning and improvement, enabling buyers to plan and implement cloud hosting or software services with confidence. Through this strategic approach, we help buyers build their in-house capabilities, reducing reliance on external suppliers and enhancing their operational efficiency and resilience in the cloud.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Envitia's Knowledge Transfer Service is designed to empower public sector teams with the skills and knowledge needed for enduring exploitation of their cloud infrastructure and services. This training encompasses an array of critical cloud capabilities including L1 and L2 cloud service support, data analysis, DevSecOps, and more. Our training methodology is hands-on, embedding buyer personnel directly with our cloud practitioners to ensure an operational rather than theoretical learning experience.; ; Key features of our training include hands-on development of cloud skills, equipping teams to manage cloud incidents, and fostering a deep understanding of data science, DevOps culture, and practices. Our approach ensures that buyer teams are not just receiving information but are actively involved in learning through real-world application alongside experienced professionals.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our service assists buyers in migrating to the cloud or transitioning between cloud services through a comprehensive, supportive approach. Initially, we identify the specific needs and goals of the buyer's organisation, tailoring our Knowledge Transfer Service to align with their migration objectives. This involves a detailed assessment of the current team. Their skills, buyer infrastructure, applications, and data to ensure a seamless migration process.; ; We leverage our expertise to guide buyers through every step of the migration. Our team provides hands-on support, embedding with buyer personnel to transfer critical cloud skills and knowledge. This ensures that the buyer's team is not only prepared for the migration but also equipped to manage and optimise the new cloud environment independently.; ; Throughout the migration process, we focus on minimising downtime and ensuring data integrity, employing best practices to safeguard against data loss and security risks. We also support the development of knowledge assets tailored to the buyer’s environment, enabling in-house teams to manage ongoing cloud operations effectively.; ; By combining strategic planning with operational knowledge transfer, we empower buyers to achieve a smooth and efficient cloud migration, enhancing their agility, scalability, and overall cloud competency.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Envitia supports cloud hosting or software services through a comprehensive suite of offerings designed to increase the in-house capabilities of public sector organisations in managing, running and exploiting cloud technologies. We offer top-up knowledge transfer sessions that delve into more technically demanding topics, ensuring that teams are equipped with advanced skills to tackle complex challenges. To support ongoing upskilling and professional development, we provide access to Envitia's extensive online resources, including tutorials, case studies, and best practices.; ; Our customised workshops are tailored to transfer knowledge on specific topics of interest or need within the buyer’s organisation, ensuring that training is relevant and immediately applicable. These workshops are complemented by mentoring sessions on new technologies, where Envitia professionals and cloud practitioners share insights and experiences, guiding in-house personnel through the intricacies of new technologies.; ; Our approach also includes coaching and the development of in-house personnel, fostering a culture of continuous learning and improvement. By embedding our professionals alongside client teams, we ensure a hands-on learning experience that not only transfers knowledge but also builds confidence and expertise within the public sector workforce.

Service scope

• Service constraints: No constraints are envisaged. Each service will be tailored to meet the client’s support requirements and priced accordingly.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Acknowledgement within 24 hours (Monday to Friday 0900-1700).
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: Envitia provides tailored user support to help organisations migrate their legacy systems and to transition their data holdings into a cloud environment. Envitia will provide a team of experienced technical personnel to ensure a smooth transition. Please refer to our Envitia SFIA day rate card and Pricing Document for associated costs or please contact Envitia directly at sales@envitia.com

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyds Register
• ISO/IEC 27001 accreditation date: 22/01/2021
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: Facility Security Clearance (FSC)

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Envitia has implemented a multifaceted approach that aligns with the UK Government's 25 Year Environment Plan and the UN's Sustainable Development Goals. Through its Corporate Social Value Plan, Envitia has a clear plan to reduce its carbon footprint and achieve Net Zero by 2030. This commitment extends to investing in renewable energy sources such as solar installations, engaging in carbon offsetting projects with the Woodland Trust, and enhancing energy efficiency. Envitia is also transitioning to sustainable transportation options, advocating for a "train first" policy, and promoting the use of digital collaboration technologies to minimise unnecessary travel.; ; Envitia collaborates closely with the Environment Agency to fulfil the UK’s sustainability objectives, including flood risk management. This collaboration leverages Envitia's expertise in Cloud Support Services to make significant contributions to climate-focused projects. Additionally, Envitia is dedicated to improving energy efficiency through retrofitting and digital automation, and actively seeks to reduce energy, resource, and waste in all aspects of its operations.; ; Envitia's sustainable practices extend to its supply chain, where it drives down emissions by selecting suppliers based on their climate strategies and transparency in emission data. The company encourages remote work to reduce CO2 emissions from commuting and has closed several physical offices (moving to remote working by default) to support this initiative. Moreover, Envitia promotes a plant-rich, healthy food policy at company events, further underscoring its commitment to the environment.; ; By integrating these initiatives, Envitia not only aims to mitigate its environmental impact but also to inspire broader change, demonstrating leadership in sustainable practices and contributing to the global effort against climate change. Through its comprehensive strategy and collaborations, Envitia showcases how leveraging Cloud Support Services can be a powerful tool in the battle against climate change, setting a benchmark for environmental best practice in the technology industry.

  Covid-19 recovery

  Envitia has played a pivotal role in supporting COVID-19 recovery efforts, leveraging its expertise in Cloud Support Services to foster resilience and provide meaningful solutions throughout the pandemic. The company's commitment to leveraging technology and innovation has been instrumental in mitigating the impact of COVID-19, prioritising public health, ensuring organisational continuity, and empowering individuals and businesses to overcome pandemic-induced challenges. Through offering permanent job opportunities to contractors seeking job security, retraining individuals for new careers, and implementing personal development plans, Envitia has contributed significantly to employment and skill development in the wake of the pandemic.; ; In addition to creating employment opportunities, Envitia has supported employees affected by COVID-19, adapting to remote work and reconfiguring office spaces to reduce anxiety upon return. The company's initiatives extend beyond its immediate operations, with contributions to local communities and support for organisations in adopting new ways of working. Noteworthy efforts include volunteering to repair and secure premises for a local Scout Group and the CEO's collaboration with the Army Reserves to source PPE and facilitate mass testing.; ; Envitia's approach to post-pandemic recovery encompasses a comprehensive support system for its workforce, including tripling the number of mental health first aiders and launching wellbeing initiatives. These measures underscore the company's dedication to the physical and mental health of its staff and their families, reflecting a holistic approach to pandemic recovery.; ; By adapting to the digital future, supporting skill development, and engaging in community and organisational support activities, Envitia exemplifies how Cloud Support Services can be a cornerstone of COVID-19 recovery strategies. The company's efforts in employment, community support, and health and wellbeing initiatives demonstrate a profound commitment to building resilience and supporting recovery in the face of global challenges.

  Tackling economic inequality

  Envitia's approach to delivering Cloud Support Services plays a significant role in tackling economic inequality by fostering entrepreneurship, creating employment, and promoting inclusive growth across the UK. By integrating small businesses and social enterprises into its supply chain, Envitia engages with organisations like Social Enterprise UK to identify suitable partners and ensures prompt payment policies to support SME growth. This commitment extends to creating training opportunities and employing a workforce representative of the communities served, emphasising educational attainment through learning pathways and technical apprenticeships.; ; Envitia's dedication to supply chain resilience and delivering contracts is evident in its partnership with SMEs in the Horsham region and across the UK, aligning with the Government’s Levelling Up Agenda. By choosing to work with local SMEs for IT support, marketing, office supplies, and security, Envitia addresses economic inequality and fosters local economic development. The company's inclusive hiring practices ensure that a significant percentage of new hires come from outside the Southeast region, ensuring that digital skills are utilised nationwide.; ; Challenging the status quo in project execution and delivery, Envitia suggests new technologies, streamlines processes, and repurposes assets across projects to increase productivity for customers. This innovative approach promotes collaboration throughout the supply chain, reflecting Envitia's values and expectations for fairness and quality, as evidenced in part through its ISO 9001 accreditation.; ; Envitia consistently demonstrates a profound commitment to reducing economic disparities and contributing to economic growth and diversity. By leveraging cloud support services as a catalyst for change, Envitia not only enhances its operational efficiency and service delivery, but also plays a vital role in fostering economic equality and supporting the broader goal of inclusive growth across the UK.

  Equal opportunity

  Envitia's approach to delivering Cloud Support Services is integrated with its commitment to creating equal opportunities and fostering a diverse and inclusive workplace. Through its comprehensive Social Value Strategy, Envitia focuses on education and skill development, particularly targeting underserved communities. This includes scholarships, apprenticeships and internships for individuals from low-income backgrounds in the fields of data, cloud, and technology. By partnering with educational institutions and providing curriculum development, Envitia equips students with technical skills that are in high demand, thereby enhancing employability and reducing economic inequality.; ; Furthermore, Envitia supports small business growth by offering free access to its services for startups in economically disadvantaged areas, promoting entrepreneurship and innovation. Workshops and seminars on digital literacy and data analytics further contribute to community empowerment and continuous learning.; ; Envitia's commitment to equal opportunities extends to reducing the disability employment gap and tackling workforce inequality, as highlighted in its Equal Opportunities Policy. The company promotes equality for all staff and job applicants, with policies ensuring no pay inequality exists between gender or ethnicity, and annual bonuses are based on contributions rather than pay grade. Envitia supports the professional and personal development of its employees, including those with disabilities, through training schemes that cover both technical and soft skills.; ; The company's leadership actively promotes diversity in the workplace, with regular communication channels such as company-wide updates, and direct engagements with the CEO ensuring that the principles of equality and diversity are ingrained in the corporate culture. By showcasing the diversity of its workforce and the success of its inclusive policies through wider industry channels, Envitia influences its staff, suppliers, and customers, demonstrating the effectiveness of its approach to equal opportunities in the delivery of Cloud Support Services.

  Wellbeing

  Envitia's approach to delivering Cloud Support Services incorporates support for the wellbeing of its workforce, showcasing a model that combines physical, mental, and emotional health initiatives. By partnering with organisations like West Sussex Mind (https://www.westsussexmind.org/), Envitia provides essential resources and support for mental health, fostering an environment where open discussions about wellbeing are encouraged. This commitment to health and wellbeing is further evidenced by a suite of initiatives designed to create a balanced and supportive work environment.; ; Envitia's flexible working policy is central to this approach, allowing employees to integrate work with their personal and family lives effectively, without a mandated requirement to work from the office. This policy is complemented by two Wellbeing days annually, encouraging employees to focus on activities that benefit their mental, physical, or emotional health. Additional benefits include free holidays on birthdays, a generous annual leave allowance, and mental health training for managers. The company also hosts Mental Health Breakfasts and talks during weekly company meetings, emphasising the importance of mental health awareness.; ; Physical wellbeing is supported through subsidised gym memberships, access to Perkbox benefits, and participation in exercise-related events like circuit training and charity marathons. To ensure continuous feedback and engagement, Envitia utilises Officevibe, a companywide application that gathers anonymous feedback from employees, offering insights into the company's morale and stress levels.; ; These comprehensive wellbeing initiatives highlight Envitia's holistic approach to employee health, demonstrating how cloud support services and corporate wellbeing can be effectively integrated. By prioritising the physical, mental, and emotional health of its workforce, Envitia not only enhances individual wellbeing but also fosters a more productive, engaged, and satisfied team, contributing to the overall success of the company and its services.

Pricing

• Price: £300 to £1,580 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@envitia.com. Tell them what format you need. It will help if you say what assistive technology you use.